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Assistant Jcpenney Customer Service Center Jobs (NOW HIRING)

247Hire

Service Center Representative

Chicago, IL

... Assist with ad-hoc projects and testing as needed, including extended hours when required ... Skills and Requirements Strong communication skills are crucial; must have solid customer service ...

Valvoline

Service Center Manager

Channahon, IL · On-site

$18.50/hr

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement ... repeat, loyal customers • Support the SCM with inventory, labor management, and financial ...

VIOC

Assistant Service Center Manager

Dunkirk, NY · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

VIOC

Assistant Service Center Manager

Watertown, SD

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

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How much do assistant jcpenney customer service center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for assistant jcpenney customer service center in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Assistant Jcpenney Customer Service Center vs Customer Service Associate?

AspectAssistant Jcpenney Customer Service CenterCustomer Service Associate
Required CredentialsHigh school diploma; training provided by JcpenneyHigh school diploma; on-the-job training
Work EnvironmentCall centers, customer support officesRetail stores, customer service counters
Employer & IndustryJcpenney retail chain, customer service industryVarious retail stores, customer service roles
Common Search & ComparisonYesYes

The Assistant Jcpenney Customer Service Center primarily handles customer inquiries via phone or online, working in call centers. In contrast, Customer Service Associates work directly in retail stores assisting customers face-to-face. Both roles require similar credentials but differ mainly in work environment and daily tasks.

What cities are hiring for Assistant Jcpenney Customer Service Center jobs?

Cities with the most Assistant Jcpenney Customer Service Center job openings:

What are the most commonly searched types of Jcpenney Customer Service Center jobs?

The most popular types of Jcpenney Customer Service Center jobs are:

What states have the most Assistant Jcpenney Customer Service Center jobs?

States with the most job openings for Assistant Jcpenney Customer Service Center jobs include:

Assistant Jcpenney Customer Service Center jobs near you

Customer Service Center Representative

Broadway Bank

San Antonio, TX • On-site

$14 - $18/hr

Full-time

Re-posted 23 days ago

Job description

Why Broadway Bank:

We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.

Purpose of the Position:

Acts as the inbound pointof sales and service for the Customer Service Center and offers bank productsand services to existing and prospective customers. This includes workingtowards achieving specific individual and call center goals. Works to servicecustomers in accordance with the Broadway Bank experience and ensurescompliance with all applicable bank policies, procedures, state laws andfederal regulations.

Key Accountabilities:

  • Answers incoming calls by effectively communicating with existing and prospective customers through profiling to uncover financial needs.
  • Demonstrate skills in acquiring, expanding and retaining customers and refer customers to the appropriate line of business partner.
  • Participate in call center campaign activities.
  • Deliver the distinctive customer experience aligned with the Broadway Bank Mission, Vision and Values.
  • Performs outbound or follow-up calls to existing and prospective customers and works toward a first call resolution process.
  • Maintain an effective level of product and program knowledge.
  • Process a variety of routine and complextransactions for call center customers including transfers, loan payments,account research, maintenance and reconciliation. Role will also includedisclosing the availability of funds based on pending transactions, researchand reporting in determining fraudulent account activity, retrieving andreviewing legal documents and including account retention all in a timelymanner.
  • Ensuresall customer transactions are processed in compliance with operational,technical and regulatory requirements and that all security procedures areconsistently followed. 
  • Complete documentation necessary to maintain open or closed deposit accounts and process loan applications.
  • Performs other duties as assigned.
  • Performance Measurements
    • Individual Sales Activity and Productions Goals
    • Call Center Five Star Goals
    • Call Quality
    • Adherence to Schedule within the Calabrio Scheduling software
    • Attain Certification on Bank Products and Services
    • Attain Certification on Regulatory training job requirements

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