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Commission Inbound Call Center Jobs in Stockbridge, GA

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary ... The Service Delivery Consultant is responsible for answering and handling inbound calls from ...

RemX

Call Center Retention & Sales Rep

Atlanta, GA · On-site

$17/hr

Handle inbound customer calls regarding service concerns, account changes, and disconnect requests ... call center experience, Comfortable working with sales and retention, Work a flexible schedule ...

Serco

Call Center Rep - Temporary

Atlanta, GA · On-site

$15 - $19.25/hr

As a Call Center Representative, you can expect to ... Receive inbound participant phone calls and provide appropriate customer service support in ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Stockbridge, GA

Commission Inbound Call Center information

See Stockbridge, GA salary details

$10

$14

$19

How much do commission inbound call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for commission inbound call center in Stockbridge, GA is $14.78, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $15.58 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Stockbridge, GA?

The most popular types of Inbound Call Center jobs in Stockbridge, GA are:

What are popular job titles related to Commission Inbound Call Center jobs in Stockbridge, GA?

For Commission Inbound Call Center jobs in Stockbridge, GA, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Stockbridge, GA look for?

The top searched job categories for Commission Inbound Call Center jobs in Stockbridge, GA are:

What cities near Stockbridge, GA are hiring for Commission Inbound Call Center jobs?

Cities near Stockbridge, GA with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

call center representative

NJ Tech

Atlanta, GA

$15.50 - $19.25/hr

Full-time

Re-posted 3 days ago

Job description

Company Description

NJTECH is a global managed IT service, IT consulting, and business solutions partner.
Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders.
Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology.

Job Description

Call Center Representative

Atlanta, GA 

Full Time

 

Position Summary:  The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client.   The Service Delivery Consultant is accountable for answering all concerns and questions while providing excellent customer service.  The Service Delivery Consultant will be responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service.

Position Requirements:

  • Assist customers with a wide variety of questions via information accessed through the computer. 
  • Review employee accounts and answer questions based upon established policies and procedures.
  • Maintain current knowledge of assigned programs and services through on-going classroom and computer-based programs.  
  • Possess the ability to troubleshoot complex issues with little guidance
  • Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers
  • Possess the ability to work under pressure in a call center environment
  • Possess exceptional conversational and problem-solving skills
  • Ability to multitask and be able to diffuse difficult situations
  • Possess the ability to decipher and articulate the customer perspective so that the customer's needs and concerns are accurately and empathetically addressed
  • Excellent interpersonal and telephone communication skills
  • Perform additional tasks as directed.

Essential skills and experience

          College degree or Junior College degree in addition to 1- year full time customer service related experience in financial services and/or health care industry

          High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry.

          Ability to multi-task (talk and type at the same time) and use multiple applications

          Excellent interpersonal, verbal, written and listening communication skills

          Proficient use of the Microsoft Suite, Windows applications and Lotus Notes while focusing on multi-tasking using several windows applications at once while assisting a customer

          Ability to provide outstanding customer service while ensuring that the customer's questions, issues and concerns have been satisfied

          Computer literate with the ability to learn customer service software applications

          Ability to be flexible, adaptable and dependable in an environment constantly upgrading/enhancing service/technology capabilities to its' customers

          Flexibility to work specified shift and extended hours as necessary

Qualifications

High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About NJ Tech

Sourced by ZipRecruiter

Industry

Industrial automation equipment manufacturing

Company size

1 - 10 Employees

Headquarters location

Gilberts, IL, US

Year founded

1992

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