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Commission Inbound Call Center Jobs in Maple Grove, MN

Collabera

Customer Service Specialist

Golden Valley, MN · On-site

$17.75 - $23.25/hr

Minimum of 1-2 years of customer service experience in an inbound call center. 6 months of SAP experience within the past 5 years. Proficient skills in MS Word, Excel and Outlook. Additional ...

Serco

Call Center Rep - Temporary

Saint Paul, MN · On-site

$15.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Call Center Representative, you can expect to ... Receive inbound participant phone calls and provide appropriate customer service support in ...

Connexus Energy

Customer Service Specialist

Anoka, MN · On-site

$20.78 - $23.37/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inbound and outbound call center and/or collection experience * Experience in a high-volume, inbound call center * Ability to effectively work within a team environment and contribute to the ...

Connexus Energy

Customer Service Specialist

Anoka, MN · On-site

$20.78 - $23.37/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inbound and outbound call center and/or collection experience * Experience in a high-volume, inbound call center * Ability to effectively work within a team environment and contribute to the ...

HairClub

Inbound Sales Representative

Bloomington, MN · On-site

$41K/yr

This isn't a traditional call center role or an appointment-setting job. You'll work exclusively with qualified inbound leads-people who have already reached out because they're actively looking for ...

CYNET SYSTEMS

Technical User Support Analyst

Moundsview, MN · On-site

$13 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Take inbound call center calls routed to the HCIT queue during normal business hours. * Make outbound calls requested by our customer. * Respond to e-mail generated tickets in ServiceNow. * Sign-up ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Maple Grove, MN

Commission Inbound Call Center information

See Maple Grove, MN salary details

$13

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for commission inbound call center in Maple Grove, MN is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $18.70 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Maple Grove, MN?

The most popular types of Inbound Call Center jobs in Maple Grove, MN are:

What are popular job titles related to Commission Inbound Call Center jobs in Maple Grove, MN?

For Commission Inbound Call Center jobs in Maple Grove, MN, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Maple Grove, MN look for?

The top searched job categories for Commission Inbound Call Center jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Commission Inbound Call Center jobs?

Cities near Maple Grove, MN with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Maple Grove, MN as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,914 per year, or $17.7 per hour.

Customer Service Representative

krg technology inc

Saint Paul, MN • On-site

$16.25 - $22/hr

Full-time

Re-posted 22 days ago

Job description

Company Description

Thanks & Regards
Nandha
KRG Technologies Inc.

25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355

PH : 661 367 8000 x 304


Job Description

Customer Service Representative - Job Description
High Volume Inbound Support Line
Hours of Operations 8:00am - 5pm Monday-Friday (No weekends)
Location: Maplewood, Minnesota
Mission: Create a positive, memorable customer experience during every customer interaction by researching inquiries and determining the best resource to resolve the issue.
The 3M Helps Group is a Triage Center which combines the Product Information Center (PIC), 3M.com Support and Corporate Switchboard agents. The main function of 3M Helps is to route phone calls, emails and live chats to the person or division that can best assist the inquirer. Combined, these teams average over 6000 customer contacts per week.
Agents may handle up to 80-90 inbound calls per shift supporting all of 3M's Divisions and their products and services. These calls include, but are not limited to, product inquiries and recommendations, technical and customer support issues, 'where to buy', pricing, complaints and non-product specific questions which can be about anything that 3M may be involved with (sponsorships, donations, company history, etc.). Agents utilize appropriate resources, systems, tools and databases to research customer inquiries. Accurately captures required customer information and issues. Documents the details of the inquiry using appropriate applications in an expedient and timely manner. Transfers callers to the appropriate Division/Individual. When appropriate, resolve issues on First Call basis.
Duties may include live chat and internet response system (email).
Attends training sessions, group meetings, and participates in team training that enhances the quality and efficiency of service delivery. Develops a working knowledge of products, technologies, corporate programs and services.
Requirements:
- Excellent written and verbal communication
- Intermediate computer skills (Internet Explorer, Outlook, Google, Microsoft Office Suite)
- Types minimum 35 wpm, prefer 45wpm+
- 1 year, or more Customer Service experience in a call center
- Ability to Multi-task
- Adaptability: Take on new tasks on short notice
- Ability to navigate multiple applications and systems
Preferred:
- Two+ years of heavy inbound call volume (70+ calls per day) call center experience
- Experience with live chat and internet response system (email).

Qualifications

Internet Explorer, Outlook, Google, Microsoft Office Suite

Additional Information

Immediate interview


KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

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