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Commission Inbound Call Center Jobs in Manchester, NH

One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...

Customer service

Manchester, NH · On-site

$15.50 - $21.25/hr

Handles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Responsibilities may include answering customer questions ...

Customer Service Specialist

Manchester, NH · On-site

$16.50 - $22/hr

Working in a lively and fast-paced call center environment, the Customer Service Specialist, is the ... This role is responsible for answering inbound inquiries regarding account maintenance, billing ...

Handle inbound and outbound calls professionally while providing accurate account support ... At least one (1) year of experience in a high-volume call center * Proven Remote Work Experience:

Enrollment Coordinator

Andover, MA · On-site

$22 - $25/hr

... Groups via inbound and outbound calls * Educate patients about the value and benefits of IWP ... Ability to thrive in a fast moving, team-oriented call center environment * Flexibility and ...

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Commission Inbound Call Center information

See Manchester, NH salary details

$12

$17

$22

How much do commission inbound call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for commission inbound call center in Manchester, NH is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $18.17 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are popular job titles related to Commission Inbound Call Center jobs in Manchester, NH?

For Commission Inbound Call Center jobs in Manchester, NH, the most frequently searched job titles are:

What cities near Manchester, NH are hiring for Commission Inbound Call Center jobs?

Cities near Manchester, NH with the most Commission Inbound Call Center job openings:

Infographic showing various Commission Inbound Call Center job openings in Manchester, NH as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,895 per year, or $17.3 per hour.

Call Center Operator

Concord, NH • On-site

Other

Re-posted 22 days ago


Intralot rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

10th of 15 rated gambling companies


Job description

Job Title

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.

Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred

Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes

Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs

Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer

As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.


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