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Commission Inbound Call Center Jobs in Houma, LA

1915 South / Ashley

Associate of Guest Solutions

Houma, LA · On-site

$14.25 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience: 1+ year of customer service, call center, or guest-facing experience, required ... Competitive commission-based pay with performance bonuses Benefits : Comprehensive benefits package ...

All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Houma, LA

Commission Inbound Call Center information

See Houma, LA salary details

$12

$16

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for commission inbound call center in Houma, LA is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.64 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Houma, LA?

The most popular types of Inbound Call Center jobs in Houma, LA are:

What are popular job titles related to Commission Inbound Call Center jobs in Houma, LA?

For Commission Inbound Call Center jobs in Houma, LA, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Houma, LA look for?

The top searched job categories for Commission Inbound Call Center jobs in Houma, LA are:

What cities near Houma, LA are hiring for Commission Inbound Call Center jobs?

Cities near Houma, LA with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Houma, LA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,853 per year, or $16.8 per hour.

Associate of Guest Solutions

1915 South / Ashley

Houma, LA • On-site

$14.25 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Associate, Guest Solutions

Join our winning team, 1915 South, as an Associate of Guest Solutions. 1915 South owns and operates 30 Ashley stores and 3 distribution centers across the southeast, including locations in Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia. Our company is focused on employee growth and development, providing exceptional customer service and being passionate about what we do! If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world, complete an application with us today!

Position Summary:

The Associate of Guest Solutions is the front line of the guest experience. This role is cross-trained on every Guest Solutions function and is expected to handle any guest interaction from first contact through final resolution. Associates take incoming calls, manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store support via tablet and Teams. There are no separate queues or specialists - every Associate owns the full guest journey.

Job Duties:

       Handle all incoming guest calls and resolve issues at first contact whenever possible

       Process service and warranty claims from intake through resolution

       Coordinate delivery support including scheduling, tracking, and issue resolution

       Manage post-purchase order tasks: ticket splitting, payments, messaging, and status updates

       Execute save strategies when guests express intent to cancel or return, using authorized tools and offers

       Provide virtual in-store support via tablet and Teams when stores have escalated guests on the sales floor

       Follow up with guests proactively to ensure resolution and satisfaction

       Maintain accurate records in CRM and ticketing systems for every interaction

       Complete and maintain cross-training certifications across all Guest Solutions functions

       Participate in team huddles, coaching sessions, and quality reviews

       Support the store support Teams channel during assigned shifts

       Meet individual KPI targets for CSAT, first-call resolution, saves, and follow-up compliance.

Required Qualifications:

       Education: High School diploma or equivalent, required.

       Experience: 1+ year of customer service, call center, or guest-facing experience, required.

Physical and Work Environment Requirements:

       Physical Demands: Lifting (10lbs), Standing (25% of Time), Travel (0% of Time)

       Work Environment: Office Setting

       Schedule: Weekdays, Evenings, and Weekends.

Why 1915 South?

       Compensation: Competitive commission-based pay with performance bonuses

       Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance

       Paid Time Off: Paid vacation and sick leave

       Retirement: 401(k) retirement plan with company matching contributions

       Tuition Assistance: College tuition support through Thomas University

       Employee Discounts: Generous employee discounts on furniture

       Career Development: Long-term career advancement opportunities with a strong promote-from-within culture. Many of our leaders at 1915 South began their careers here- when you join us, you're not just taking a job, you're building a future!

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