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Commission Inbound Call Center Jobs in Baton Rouge, LA

Sharecare

Lead Customer Service Rep

Baton Rouge, LA · On-site

... inbound calls, assisting with outbound campaigns.?? * Ability to work flexible hours and shifts ... Minimum of 2 years previous call center or customer service experience Specific Skills/ Attributes:

Central Plumbing

Lead Dispatcher

Baton Rouge, LA · On-site

Answer inbound customer calls and schedule service appointments. * Communicate appointment updates ... Minimum of 1 year of experience in dispatching, scheduling, customer service, call center ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Baton Rouge, LA

Commission Inbound Call Center information

See Baton Rouge, LA salary details

$12

$16

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for commission inbound call center in Baton Rouge, LA is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.55 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Baton Rouge, LA?

The most popular types of Inbound Call Center jobs in Baton Rouge, LA are:

What are popular job titles related to Commission Inbound Call Center jobs in Baton Rouge, LA?

For Commission Inbound Call Center jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Baton Rouge, LA look for?

The top searched job categories for Commission Inbound Call Center jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Commission Inbound Call Center jobs?

Cities near Baton Rouge, LA with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Patient Services Representative - BRGP

Job Patient Care Associate - MACU AM Baton Rouge General in Baton Rouge, Louisiana

Baton Rouge, LA

$15.25 - $19.50/hr

Full-time

Medical, PTO

Posted 27 days ago

Job description

  • Are you passionate about supporting patients with empathy and excellence from the very first conversation?

    What We're Looking For:

    Compassionate communicator with a patient-first mindset

    Skilled multitasker who thrives in fast-paced environments

    Proven experience in a call center or customer service role

    Prior experience in a healthcare or medical call center setting (preferred)

    No formal education requirement

    Familiarity with medical terminology and procedures

    Basic computer skills and proficiency in relevant software applications

    Strong verbal and written communication skills

    Ability to convey complex medical information clearly

    Demonstrated ability to handle high call volume efficiently and accurately

    Empathetic and patient-focused approach

    Maintains confidentiality and complies with HIPAA regulations

    Experience with Epic electronic medical records system (preferred)

    Bilingual in Spanish (preferred)

    Why You'll Love Working With Us:

    At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.

    A comprehensive benefits program for you and your family

    Professional development and support

    Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program

    We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state

    Check out our employee perks here!

    What You Will Do:

    Serve as a compassionate and responsive first point of contact for patients and healthcare stakeholders by answering inquiries, scheduling appointments, and ensuring a seamless and caring experience.

    Respond to calls, emails, and chat inquiries with professionalism and empathy

    Handle inbound and outbound communications with a patient-centric approach

    Provide timely and accurate information on services, appointments, and general inquiries

    Assist patients with appointment scheduling, rescheduling, and cancellations

    Collaborate with clinical care teams to relay patient concerns

    Maintain accurate, confidential records and document interactions in real time

    Route inquiries to the appropriate departments (e.g., billing, records)

    Follow established protocols and maintain compliance with data privacy and safety regulations

    Continuously update knowledge of healthcare services and policies to provide informed support

    Perform all other duties as assigned

    What Sets BRG Apart:

    At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical - what you do here matters.

    With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end-of-life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.

    Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us.

Apply