1

Commission Customer Service Email Response Jobs in Springville, UT

What You'll Do * Serve as a primary point of contact for inbound customer inquiries via phone, email, and chat, delivering timely and professional responses aligned with service standards.

Competitive pay + unlimited monthly commission to maximize your earnings * Comprehensive benefits ... Respond to and investigate guest inquiries, concerns, and issues via phone, fax, mail, and e-mail ...

In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...

Customer Service Representative

Lehi, UT

$15 - $20.50/hr

In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...

Create improvement plans in response to customer surveys. Requirements * Excellent communication and interpersonal skills. * Experience in customer service, sales, or related fields. * Ability to ...

JOB SUMMARY The CSR primary responsibility is to provide customers with professional, efficient ... Troubleshooting and resolving product issues with customers over Phone, Email, and Chat * Provide ...

Customer Service Rep

Draper, UT · On-site

$15 - $20.25/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is ... Ability to answer a high volume of calls and/or emails daily. * Attentiveness and patience Benefits

Customer Service Specialists aim to answer all questions that customers may have about their solar ... Action all inbound calls, texts, and emails. * Monitor live chats in Bird-Eye * Assist with one-off ...

New

Customer Service Specialists aim to answer all questions that customers may have about their solar ... Action all inbound calls, texts, and emails. * Monitor live chats in Bird-Eye * Assist with one-off ...

New

Customer Service Representative

American Fork, UT · On-site

$14.25 - $19.50/hr

Customer Service Agent Lion Energy is seeking a knowledgeable and customer-focused Customer Service ... Respond to customer inquiries via phone, email, chat, and support tickets in a professional and ...

next page

Showing results 1-20

Commission Customer Service Email Response information

See Springville, UT salary details

$9

$17

$25

How much do commission customer service email response jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for commission customer service email response in Springville, UT is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What are some common challenges faced in a commission customer service email response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.

What are the key skills and qualifications needed to thrive as a commission customer service email response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

Does a commission customer service email response get paid by commission?

Commission customer service email response roles typically do not pay by commission; instead, they usually offer a fixed salary or hourly wage. Compensation may include bonuses or incentives based on performance, but the primary pay structure is not commission-based. Skills in communication and customer relationship management are important in this role.

How do you respond to a customer service email?

A Commission Customer Service Email Response involves acknowledging the customer's concern promptly, providing clear and concise information, and offering solutions or next steps. Using a professional tone and ensuring accuracy helps maintain customer trust and satisfaction; familiarity with email management tools can improve response efficiency.

What are the most commonly searched types of Customer Service Email Response jobs in Springville, UT?

The most popular types of Customer Service Email Response jobs in Springville, UT are:

What are popular job titles related to Commission Customer Service Email Response jobs in Springville, UT?

For Commission Customer Service Email Response jobs in Springville, UT, the most frequently searched job titles are:

What cities near Springville, UT are hiring for Commission Customer Service Email Response jobs?

Cities near Springville, UT with the most Commission Customer Service Email Response job openings:

Customer Service Representative

PLACE Corporate Careers

Draper, UT • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Your Opportunity
At Landvoice, part of the PLACE family of companies, we build the tools that give real estate professionals an edge - putting high-quality data, prospecting software, and lead intelligence into the hands of agents who are ready to win. As a growing technology company powering the future of real estate, our standards are high, our team moves fast, and our commitment is to deliver the best work of our lives.
This is YOUR CHANCE to be the person our customers count on. As our Customer Service Representative, you will partner with the Executive Director of Operations and cross-functional teams to resolve complex customer issues, drive product adoption, and raise the bar on what great support looks like. If you thrive in a fast-paced environment, love solving real problems for real people, and believe that exceptional service is a competitive advantage, this is your PLACE.
Who Develops You: Team Lead of Customer Service
What You're Great At
You are more than a support rep - you are a product expert and a trusted advisor. You listen carefully, diagnose quickly, and communicate solutions in a way that makes customers feel confident and cared for. You hold yourself accountable to outcomes, not just activity, and you notice patterns others miss. You take ownership from first contact through resolution, and you bring that same energy to helping your teammates grow. Detail-oriented, curious, and adaptable - you are exactly who our customers need on the other end of the line.
What You'll Do
  • Serve as a primary point of contact for inbound customer inquiries via phone, email, and chat, delivering timely and professional responses aligned with service standards.
  • Troubleshoot and resolve intermediate-level product, software, and data issues; escalate complex matters to the appropriate team with thorough documentation.
  • Guide customers through software setup, account configuration, and product features; lead structured onboarding and training sessions to drive platform adoption and confidence.
  • Proactively identify customer needs and offer relevant solutions, staying alert to churn indicators and opportunities to reinforce product value.
  • Maintain accurate and complete CRM records of all customer interactions; document recurring issues and escalation patterns to support team reporting and quality review.
  • Consistently meet or exceed performance metrics including response time, resolution rate, customer satisfaction scores, and QA standards.
  • Partner cross-functionally with Product, Sales, and Operations to surface customer feedback, flag product issues, and contribute to process improvement.
  • Stay current on product updates, new features, and real estate industry trends; apply that knowledge to better serve customers and contribute to internal knowledge resources.
  • Support peer development by sharing product knowledge, best practices, and customer handling techniques with L1 team members.
  • Other duties as assigned.

What You Bring
  • High school diploma or equivalent required; Associate's degree or some college coursework preferred.
  • 2-3 years of customer service experience required, with at least 1 year in a SaaS, technology, or subscription-based environment strongly preferred.
  • Demonstrated ability to troubleshoot intermediate product or software issues and communicate solutions clearly to non-technical users.
  • Experience conducting customer training or product walkthroughs, in person or remotely.
  • Availability Monday through Friday, day shift (required).
  • Strong verbal and written communication skills with a professional, customer-first tone across all channels.
  • Intermediate to advanced proficiency in Microsoft Office; comfortable learning and navigating new software platforms and CRM tools.
  • Analytical mindset with the ability to identify patterns in customer issues and recommend process or product improvements.
  • Results-oriented with a track record of meeting or exceeding performance targets in a metric-driven environment.
  • High degree of personal accountability and a collaborative, positive attitude in a fast-paced, growing organization.

Salary: $20-23/hour, depending on experience
Why PLACE
We believe people do their best work when they're trusted, supported, and surrounded by others who are equally driven. Our competitive benefits include vacation/sick leave and paid holidays, comprehensive insurance coverage (health, vision, dental), a 401(k) match, stock option grants, and a stock purchase plan. Every team member is an owner, building the PLACE they are proud to call "my company."