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Commission Customer Service Email Response Jobs in Rome, GA

Surya Inc

Hospitality Customer Care Specialist

White, GA · On-site

$15 - $20/hr

... ) with a passion for creating loyal customers. Responsible for the timely and accurate execution of requests and inquires Processes orders, resolves and responds to customer issues via email and ...

TalentLink Solutions

Client Service Associate

Dalton, GA · On-site

$12.75 - $17.75/hr

Our experienced advisory team needs a strong leader to guide and work within our client service and ... Intermediate or higher computer skills and experience in using Microsoft Office suite, email ...

Carmax

Early Collections Representative

Cartersville, GA · On-site

$17.40 - $24.40/hr

Exceptional customer service is at the heart of everything we do and drives CarMax to be industry ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

TDS Telecom

Field Service Technician

Centre, AL · On-site

Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed ... Locates cable and fiber in response to customer requests and/or construction needs. Pole climbing ...

TDS Telecom

Field Service Technician

Centre, AL

Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed ... Locates cable and fiber in response to customer requests and/or construction needs. Pole climbing ...

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All JobsCustomer Service Email Response JobsCommission Customer Service Email Response JobsCommission Customer Service Email Response Jobs in Rome, GA

Commission Customer Service Email Response information

See Rome, GA salary details

$9

$18

$26

How much do commission customer service email response jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for commission customer service email response in Rome, GA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Customer Service Email Response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What are some common challenges faced in a Commission Customer Service Email Response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.
What are popular job titles related to Commission Customer Service Email Response jobs in Rome, GA? For Commission Customer Service Email Response jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Commission Customer Service Email Response jobs in Rome, GA look for? The top searched job categories for Commission Customer Service Email Response jobs in Rome, GA are:
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Commission Customer Service Email Response jobs near you
Hospitality Customer Care Specialist

Hospitality Customer Care Specialist

Surya Inc

White, GA • On-site

$15 - $20/hr

Full-time

Posted 26 days ago

Surya rating

5.6

Company rating: 5.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

47th of 59 rated furniture retailers

Job description


About Surya Inc.
At Surya Inc., we are redefining the world of interior design. As a leading furnishings company, we offer a thoughtfully curated collection of design-forward furniture, rugs, textiles, lighting, wall decor, and accents. Our products are available globally through interior designers, architects, procurement firms, and more. Surya Inc. proudly includes renowned brands such as Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. We’ve been honored ten times on the Inc. 5000 list of America's fastest-growing privately held companies.


Job Summary

Surya Inc. is looking for a customer service representative (CSR) with a passion for creating loyal customers. Responsible for the timely and accurate execution of requests and inquires Processes orders, resolves and responds to customer issues via email and phone contact. Acts as a subject matter expert for Contract/Hospitality customers concerning Surya, Global Views and MG+BW products, orders, and fulfillment processes. Reports to the Hospitality/Customer Service Supervisor and dotted line to Vice President of Sales. The CSR interacts with all Surya, Global Views and MG+BW departments to resolve issues for the customer.


Primary responsibilities:

  • Engage customers on a personal, individual non-scripted level
  • Manage ALL communications between internal departments and external clients and sales reps
  • Respond to client inquiries in a timely and professional manner
  • Detailed reviews of all PO’s for potential red flags
  • Ensure accurate order placement and fulfillment.
  • Accurately document all customer interactions in appropriate systems.
  • Troubleshoot and resolve issues to the satisfaction of customers as needed.
  • Input quotes into client portals and fill out client forms for manager review/signature
  • Liaise with clients on web access and navigation
  • Foster a strong collaborative working relationship with all internal departments
  • Facilitate getting images and tear sheets (proposals) for customers
  • Other duties or projects related to orders, quotes, and project management as assigned
  • Verify account information on all calls.
  • Gain and excel in knowledge of all Surya, Global Views and MG+BW Surya products and processes.

Job Requirements:

  • Two or more years of experience in customer service
  • Demonstrates ability to accurately solve problems
  • Enjoys working with others in a team environment
  • Exceptional attention to detail is critically important
  • Knowledge of Microsoft office products, i.e., Excel, Outlook, Word
  • Experience working with order entry and ticketing systems
  • Demonstrate exceptional customer service skills
  • Exceptional attention to detail is critically important
  • Ability to handle multiple projects at the same time


Preferred Experience:

  • Greater than two years of experience in a service support role.
  • Freshdesk experience a plus


Surya provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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