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Commission Customer Service Email Response Jobs in Rome, GA

Surya Inc

Hospitality Customer Care Specialist

White, GA · On-site

$15 - $20/hr

Job Summary Surya Inc. is looking for a Customer Service Representative (CSR) to join our growing ... Respond to customer inquiries by phone and email in a timely and professional manner. * Process ...

HMG Careers

Remote Commission Sales Specialist

Centre, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

IPRO INC

Customer Support Technician I

Calhoun, GA · On-site

$16 - $21.75/hr

... email, or chat, providing clear and accurate technical support. * Diagnose and troubleshoot hardware, software, and network issues related to company products and services. * Document all customer ...

TalentLink Solutions

Client Service Associate

Dalton, GA · On-site

$12.75 - $17.75/hr

Our experienced advisory team needs a strong leader to guide and work within our client service and ... Intermediate or higher computer skills and experience in using Microsoft Office suite, email ...

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All JobsCustomer Service Email Response JobsCommission Customer Service Email Response JobsCommission Customer Service Email Response Jobs in Rome, GA

Commission Customer Service Email Response information

See Rome, GA salary details

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How much do commission customer service email response jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for commission customer service email response in Rome, GA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced in a commission customer service email response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.

What are the key skills and qualifications needed to thrive as a commission customer service email response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

Does a commission customer service email response get paid by commission?

Commission customer service email response roles typically do not pay by commission; instead, they usually offer a fixed salary or hourly wage. Compensation may include bonuses or incentives based on performance, but the primary pay structure is not commission-based. Skills in communication and customer relationship management are important in this role.

How do you respond to a customer service email?

A Commission Customer Service Email Response involves acknowledging the customer's concern promptly, providing clear and concise information, and offering solutions or next steps. Using a professional tone and ensuring accuracy helps maintain customer trust and satisfaction; familiarity with email management tools can improve response efficiency.

What are the most commonly searched types of Customer Service Email Response jobs in Rome, GA?

The most popular types of Customer Service Email Response jobs in Rome, GA are:

What are popular job titles related to Commission Customer Service Email Response jobs in Rome, GA?

For Commission Customer Service Email Response jobs in Rome, GA, the most frequently searched job titles are:

What job categories do people searching Commission Customer Service Email Response jobs in Rome, GA look for?

The top searched job categories for Commission Customer Service Email Response jobs in Rome, GA are:

What cities near Rome, GA are hiring for Commission Customer Service Email Response jobs?

Cities near Rome, GA with the most Commission Customer Service Email Response job openings:

Commission Customer Service Email Response jobs near you
Infographic showing various Commission Customer Service Email Response job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,115 per year, or $18.8 per hour.

Hospitality Customer Care Specialist

Surya Inc

White, GA • On-site

$15 - $20/hr

Full-time

Re-posted 19 days ago

Surya rating

5.6

Company rating: 5.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

51st of 63 rated furniture retailers

Job description


About Surya Inc.
 At Surya Inc., we are redefining the world of interior design. As a leading furnishings company, we offer a thoughtfully curated collection of design-forward furniture, rugs, textiles, lighting, wall decor, and accents. Our products are available globally through interior designers, architects, procurement firms, and more. Surya Inc. proudly includes renowned brands such as Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. We’ve been honored ten times on the Inc. 5000 list of America's fastest-growing privately held companies.

Job Summary

Surya Inc. is looking for a Customer Service Representative (CSR) to join our growing Hospitality team.

In this role, you'll be a key point of contact for our hospitality and contract customers, helping manage orders, quotes, questions, and projects from start to finish. You'll work closely with customers, sales representatives, and multiple internal departments to solve problems and ensure a seamless customer experience.

This is an excellent opportunity for someone who enjoys building relationships, solving problems, staying organized, and being part of a team. You'll also develop valuable knowledge of the design, furniture, and hospitality industries while becoming an expert on our products and processes.

Primary responsibilities:

  • Serve as a primary point of contact for Hospitality and Contract customers and field sales.
  • Respond to customer inquiries by phone and email in a timely and professional manner.
  • Process orders, quotes, and customer requests accurately.
  • Review purchase orders and identify potential issues before orders are placed.
  • Coordinate with sales, customer service, operations, and other internal teams to resolve issues.
  • Troubleshoot customer concerns and provide effective solutions.
  • Assist customers with quotes, client portals, forms, product information, images, and tear sheets.
  • Maintain accurate customer and order information in company systems.
  • Develop strong knowledge of Surya Inc.'s brands, products, and processes.
  • Manage multiple customer requests and projects while maintaining a high level of attention to detail.

Job Requirements:

  • 1+ years of customer service, order management, sales support, or related experience.
  • Strong communication and relationship-building skills.
  • Excellent attention to detail and accuracy.
  • Strong problem-solving and organizational skills.
  • Ability to manage multiple priorities and follow through on commitments.
  • Comfortable working independently while being a strong team player.
  • Working knowledge of Microsoft Office 365, including Outlook, Word, and Excel.
  • Experience with order entry, CRM, or ticketing systems is a plus.

We are looking for someone who is dependable, curious, customer-focused, and eager to learn.

Surya provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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