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Commission Customer Service Email Response Jobs in Ridgeland, MS

TrustCare

PRN Customer Service Rep

Ridgeland, MS

$14 - $19/hr

Our Customer Service Representatives play a vital role in bringing our mission to life. They are ... Answer incoming calls and guide patients with helpful, courteous responses. * Collect co-pays and ...

Sharecare

Lead Customer Service Rep

Jackson, MS · On-site

Researching, responding, and providing a resolution, within the appropriate timeframe, to member inquiries submitted via phone, chat, email, or fax.?? * Provide support for the customer service team ...

Virginia Farm Bureau Mutual

Policy Service Rep

Ridgeland, MS · On-site

$34K - $47K/yr

Act quickly in response to customer requests for quotes, payment processing, problems, takes ... Provides quality customer service by communicating and processing transactions by phone, e-mail ...

Virginia Farm Bureau

CSR I - Policy Services

Jackson, MS · On-site

$14 - $19/hr

Job Title Provides quality customer service by communicating and processing transactions by phone, e-mail, chat, and written correspondence with insureds, agents, administrative assistants ...

LB Capital

Customer Experience Representative

Pearl, MS · On-site

$1.0K/wk

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Base salary plus commission - you'll never be commission-only * Earn up to 5% commission on ... responses and identifying potential inconsistencies or verification signals in application ...

LB Capital Inc.

Customer Experience Representative

Pearl, MS · On-site

$1.0K/wk

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Base salary plus commission - you'll never be commission-only * Earn up to 5% commission on ... responses and identifying potential inconsistencies or verification signals in application ...

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All JobsCustomer Service Email Response JobsCommission Customer Service Email Response JobsCommission Customer Service Email Response Jobs in Ridgeland, MS

Commission Customer Service Email Response information

See Ridgeland, MS salary details

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How much do commission customer service email response jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for commission customer service email response in Ridgeland, MS is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a commission customer service email response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What are some common challenges faced in a commission customer service email response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.

How do you respond to a commission customer service email?

A Commission Customer Service email should be responded to promptly and professionally, addressing the customer's concerns clearly and politely. Include relevant order details, provide solutions or next steps, and maintain a courteous tone throughout the communication. Using templates or canned responses can help ensure consistency and efficiency in handling inquiries.

What job categories do people searching Commission Customer Service Email Response jobs in Ridgeland, MS look for?

The top searched job categories for Commission Customer Service Email Response jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Commission Customer Service Email Response jobs?

Cities near Ridgeland, MS with the most Commission Customer Service Email Response job openings:

Commission Customer Service Email Response jobs near you

PRN Customer Service Rep

TrustCare

Ridgeland, MS

$14 - $19/hr

Per diem

Re-posted 22 days ago

Job description

About TrustCare

At TrustCare, we're not just another healthcare provider-we're here to make every patient experience amazing. From simplifying the healthcare process to delivering exceptional, convenient care, we're committed to putting patients first in everything we do.

Our Customer Service Representatives play a vital role in bringing our mission to life. They are often the first point of contact, creating a welcoming, supportive environment where every patient feels valued, cared for, and understood. Whether it's a friendly greeting at the front desk or a helpful conversation over the phone, every interaction matters.

If you're passionate about connecting with people, thrive in a fast-paced environment, and want to be part of a team committed to delivering best-in-class care to every community we serve, we'd love to meet you.

Your Role

As a Customer Service Representative (aka "CSR"), you'll be the friendly face (and voice!) of TrustCare-helping patients feel comfortable, informed, and cared for from the moment they walk through the door. You'll keep things running smoothly at the front desk, ensure accurate records, and provide thoughtful support that sets the tone for an outstanding care experience.

What You'll Do

  • Greet patients and guests with genuine warmth and professionalism.
  • Help patients through the registration process and ensure forms are completed with ease.
  • Keep patient records accurate and up to date, including insurance and billing information.
  • Answer incoming calls and guide patients with helpful, courteous responses.
  • Collect co-pays and outstanding balances in a respectful and timely manner.
  • Maintain a tidy, organized front desk and reception area-creating a space that feels welcoming.
  • Prioritize patient confidentiality and protect privacy at all times.
  • Support the clinical team with general administrative tasks as needed.
  • Send each patient off with a kind farewell and gather any feedback for service improvement.

What We’re Looking For

  • A passion for helping others and making every patient feel seen and supported.
  • Clear, compassionate communication skills—whether in person or over the phone.
  • A calm, solutions-oriented approach to problem-solving.
  • Attention to detail, with strong organizational and multitasking abilities.
  • A commitment to confidentiality and respect for patient privacy.
  • A positive attitude and a team-first mindset—you’re always ready to lend a hand!

Qualifications to Shine

  • High school diploma or equivalent.
  • Prior experience in customer service (healthcare preferred, but not required!).
  • Familiarity with medical terminology and insurance processes is a plus.
  • Comfortable working with computers and standard office equipment.

Why TrustCare?

When you join TrustCare, you become part of something bigger than a clinic—you join a team dedicated to making healthcare simpler, more accessible, and truly exceptional. Here, every day is a chance to make a meaningful difference by creating amazing experiences for our patients and supporting each other like family. Together, we’re shaping the future of healthcare in our communities, one interaction at a time.

Position Details & Work Environment

  • Type of Role: PRN, Hourly, Non-Exempt
  • Schedule: Scheduled on an as-needed basis
  • Setting: Clinic-based, primarily front-desk and phone-based, with a focus on hospitality and efficiency
  • Physical Demands: Mostly sedentary with standard office tasks

Other Duties

This job description is intended to highlight the core responsibilities of the role, but we’re a team—and sometimes that means stepping outside the usual to pitch in where needed. Duties may shift as our needs evolve.

Equal Opportunity Employer

At TrustCare, we celebrate diversity and are committed to building an inclusive environment where everyone feels welcome and valued.

Apply