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Commission Customer Service Email Response Jobs in Hackensack, NJ

Jobs for Humanity

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

... email, and chat Deliver high-quality customer support with quick and accurate responses Educate ... Unlock extra earning potential through commissions and performance-based bonuses

Diverse Lynx

Customer Service/Billing Analyst

Parsippany, NJ · On-site

$48.30K - $64.40K/yr

Commissions - Customer Service and Billing Analyst. * Take calls and answer emails regarding commissions from travel agents and our hotels. * Serve as contact point for internal and external ...

Hadassah, WZOA, Inc.

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

The Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are treated respectfully and with due diligence ...

Gamer's Choice

Customer Service Manager

New York, NY · On-site

$70K - $80K/yr

You'll communicate with customers across multiple channels, including email, social media, etc., to ... Craft clear, brand-appropriate responses while maintaining professionalism in public comment ...

Hadassah

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

Customer Service Associate The Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are treated ...

Clever Real Estate

Customer Service Manager

Manhattan, NY · Remote

$65/hr

... email, and escalations Run the customer service programs on the team's plate: surveys, public reviews, escalation follow-through, VoC actions Write or coach the team on responses to negative public ...

Hadassah

Customer Service Associate

New York, NY

$37K - $40K/yr

Salary Range:$37,000.00 To $40,000.00 Annually The Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are ...

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Commission Customer Service Email Response information

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$10

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$29

How much do commission customer service email response jobs pay per hour?

As of May 28, 2026, the average hourly pay for commission customer service email response in Hackensack, NJ is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Customer Service Email Response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What are some common challenges faced in a Commission Customer Service Email Response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What are popular job titles related to Commission Customer Service Email Response jobs in Hackensack, NJ? For Commission Customer Service Email Response jobs in Hackensack, NJ, the most frequently searched job titles are:
What job categories do people searching Commission Customer Service Email Response jobs in Hackensack, NJ look for? The top searched job categories for Commission Customer Service Email Response jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Commission Customer Service Email Response jobs? Cities near Hackensack, NJ with the most Commission Customer Service Email Response job openings:
Commission Customer Service Email Response jobs near you

Customer Service Supervisor

United Merchant Services

Hackensack, NJ • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Position Summary

The Customer Service Supervisor is responsible for overseeing the daily lifecycle of merchant accounts, financial settlement balancing, and operational compliance. This role ensures that all merchant requests—including registrations, bank updates, and account closures—are processed with high accuracy. The Manager will lead a dedicated team, handling complex financial research (GP/TSYS), maintaining Card Brand compliance, and optimizing merchant retention strategies.

Key Responsibilities

Daily Operation

  • Manage daily registration of pending requests from fax, email, and internal service channels.
  • Oversee merchant info updates, bank account changes, and E-Statement setups.
  • Execute daily settlement balancing for GP and TSYS platforms.
  • Supervise the Contact Us team to ensure timely ticket assignment and email responses.
  • Oversee the distribution of Welcome Packages and 1099-K reprint requests.

Risk Management

  • Manage ACH returns, NOCs, non-clearing issues, and the reservation/release of funds.
  • Lead research on debit issues, frontend/backend rejects, and duplicate funding.
  • Approve manual reversals and association reversals on a per-case basis.
  • Monitor merchant accounts for Card Brand violations and ensure proper compliance reporting.

Compliance & Reporting

  • Oversee monthly NACHA compliance and reporting.
  • Manage TIN mismatch processes and B-Notice issuance.
  • Conduct monthly statement exception QA and lead special statement projects.
  • Generate weekly/monthly inbound and outbound call monitoring reports.

Team Leadership & Retention

  • Manage the account closure process and retention strategies to minimize merchant attrition.
  • Review and approve employee timecards and conduct regular performance reviews.
  • Provide professional guidance, counseling, and mentorship to staff.
  • Ensure all closure forms and contract copies are provided to clients accurately and promptly.


Qualifications

  • Proven experience in Merchant Services, Credit Card Processing, or FinTech operations.
  • Strong knowledge of GP and TSYS settlement systems.
  • Expertise in ACH (NACHA) regulations and 1099-K tax reporting requirements.
  • Excellent analytical skills for financial research and troubleshooting.
  • Strong leadership capabilities with experience managing operational workflows.


Benefits

  • Group Health Insurance (Medical, Dental, Vision)
  • Employer paid Life Insurance
  • Paid Vacation and Sick Days
  • Paid Holidays
  • 401k with Matching
  • Gym Support
  • Lunch Support