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Responsibilities and Duties<\/b>
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<\/span>Collaborate with Sales Leadership and the Management Team to develop and implement a strategic sales plan.
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<\/span>Provide exceptional customer service<\/b><\/span>-this is a relationship\-driven industry.
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<\/span>Educate cannabis cultivators, manufacturers, and processors on Nova's testing requirements, methodologies, and value proposition.
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<\/span>Deliver market research and insights to internal stakeholders to inform decision\-making.
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<\/span>Leverage industry knowledge to <\/span>expand lead pipelines<\/b> and <\/span>enhance existing accounts<\/b>.<\/span>
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<\/span>Serve as a subject matter expert in Nova's offerings, including pricing, turnaround times, service advantages, and differentiation from competitors.
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<\/span>Submit sales orders in alignment with internal SOPs and ensure documentation is complete.
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<\/span>Educate clients on Nova's workflow and set clear expectations regarding timelines and results.
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<\/span>Conduct sales presentations<\/b><\/span> for prospective clients and internal onboarding purposes.
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<\/span>Attend and network at cannabis industry events, conferences, and expos.
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<\/span>Perform consistent cold outreach, including <\/span>phone calls, in\-person visits, and social media outreach<\/b>.<\/span>
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<\/span>Meet weekly targets for in\-person and virtual client meetings<\/b><\/span>, with a focus on expanding services and increasing retention.
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<\/span>Achieve and surpass quotas and KPIs as defined by the Founders.
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<\/span>Maintain accurate, up\-to\-date CRM records for both new leads and ongoing accounts.
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<\/span>Ensure seamless internal communication regarding customer orders, changes, and follow\-ups.
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<\/span>Generate and deliver regular sales reports to the leadership team.
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<\/span>Promote a culture of <\/span>accountability, professionalism, and ethical sales conduct<\/b>.<\/span>
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<\/span>Build strong internal and external relationships across departments and with clients.
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<\/span>Perform other related duties as needed.
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Knowledge & Skills<\/b>
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<\/span>High degree of <\/span>self\-motivation<\/b>, <\/span>initiative<\/b>, and <\/span>sales acumen<\/b>.<\/span>
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<\/span>Working knowledge of chemistry and microbiology<\/b><\/span> as it relates to the cannabis testing process.
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<\/span>Familiarity with basic finance, budgeting, marketing, and sales disciplines<\/b><\/span> to manage accounts effectively.
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<\/span>Strong computer proficiency<\/b><\/span>, including CRM tools, data reporting, and client communication.
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<\/span>Understanding of Laboratory Information Management Systems (LIMS)<\/b><\/span> for basic support and coordination.
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<\/span>Excellent oral and written communication<\/b><\/span> skills for effective client interaction.
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<\/span>Demonstrated success in <\/span>portfolio management and territory growth<\/b>.<\/span>
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<\/span>Strong planning and organization<\/b><\/span> skills required for managing sales activity across a large geographic area.
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Job Complexity<\/b>
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The role requires adaptive thinking and the ability to assess and resolve complex customer requests. This includes accommodating non\-standard testing needs<\/b><\/span> or responding to emerging regulatory updates. The Sales Executive must apply relevant industry knowledge, internal resources, and external references to meet customer needs while maintaining profitability. Independent decision\-making is required daily, with access to the Founders and lab leadership for escalations.
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Decision\-Making and Recommendations<\/b>
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This role demands consistent, ethical decision\-making<\/b><\/span> based on SOPs, regulatory guidelines, and company policies. The Sales Executive will recommend actions related to client onboarding, service enhancements, pricing strategies, and market targeting. All actions must reflect Nova's standards of integrity and scientific excellence<\/b><\/span>.
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Accountability<\/b>
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The Sales Executive receives direction from the Founders and works toward long\-term sales and growth objectives. Monthly reviews will be used to ensure performance targets are being met and sales processes align with Nova's operational capacity. The role is accountable for revenue generation<\/b><\/span>, client satisfaction<\/b><\/span>, and market expansion<\/b><\/span> in the cannabis testing sector.
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Physical Requirements<\/b>
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<\/span>Must be able to communicate effectively in\-person, over the phone, and via email for extended periods.
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<\/span>Expected to sit at a computer terminal for up to 75% of the workday.
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<\/span>Occasional lifting (up to 23 kg) and pulling (up to 68 kg) for trade show materials, samples, or promotional displays.
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<\/span>Travel within Maine required for client meetings and events.
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Requirements<\/h3>\n
\n - Working knowledge of a broad range of plant medicine products, processes, and cultivation preferred (e.g. Cannabis, Hemp, CBD and Fungi).<\/span>
<\/li>\n - Working knowledge of regulations (local and federal), Good Laboratory Practices, and current official methods with at least 3 years experience working in an accredited laboratory.<\/span>
<\/li>\n - Excellent oral and written communication skills. Demonstrated expertise in plant medicine safety, quality and value.<\/span>
<\/li>\n - Must have strong organizational, leadership, and customer service skills. Excellent interpersonal, communications, public speaking, and presentation skills.<\/span>
<\/li>\n - Solid working knowledge of budgeting, sales, business development, and strategic planning.<\/span>
<\/li>\n - Ability to generate respect and trust from staff and external constituencies.<\/span>
<\/li>\n - Proven work experience as sales representative in Cannabis Sales\/lab Services<\/span>
<\/li>\n - Sales experience in PFAS or related environmental testing preferred<\/span>
<\/li>\n - Proficient<\/u> in computer\/software use, email, Microsoft, CRM systems, etc.<\/span>
<\/li>\n - A high school diploma (or GED) and at least three (3) years of related sales experience. BS\/BA degree preferred.
<\/span><\/li>\n - Must be at least 21 years of age and pass required background check
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Benefits<\/h3>\n
\n Health, dental and vision plans available
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\n Profit sharing plan
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\n 3\-5 weeks PTO
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\n 401k
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