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Commercial Service Manager Jobs in Indiana (NOW HIRING)

Manages service operations within the location to maximize return on investment by optimizing ... Valid driver's license required; CDL (Commercial Driver's License) preferred. * Driving record that ...

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KC Services is a leading Commercial/Retail service provider based in Indianapolis, IN dedicated to ... Troubleshoot and resolve technical issues independently while managing daily priorities. Maintain ...

Service Manager

Muncie, IN · On-site

$85K - $105K/yr

The Service Manager runs an efficient and profitable service department through productive staffing ... CERTIFICATES, LICENSES, REGISTRATION * CDL preferred; must meet company insurability standards.

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Commercial Service Manager information

See Indiana salary details

$26.2K

$62.1K

$128.9K

How much do commercial service manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for commercial service manager in Indiana is $62,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $80,900.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Service Manager vs Service Advisor?

AspectCommercial Service ManagerService Advisor
CredentialsRelevant certifications, management experienceCustomer service skills, technical knowledge
Work EnvironmentSupervises service teams, manages operationsInteracts directly with customers, assists with repairs
Employer & IndustryAutomotive, commercial vehicle service centersAutomotive dealerships, repair shops

The Commercial Service Manager oversees service operations and manages teams, focusing on business growth. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles require customer service skills, but the manager has a broader operational focus.

What does a commercial service manager do?

A commercial service manager oversees the delivery of services to clients, ensuring customer satisfaction and operational efficiency. They coordinate between sales, technical teams, and clients, often managing budgets, schedules, and service quality to meet business goals.

What cities in Indiana are hiring for Commercial Service Manager jobs?

Cities in Indiana with the most Commercial Service Manager job openings:

Service Manager

Frankfort, IN

TRULAND Equipment
Machinery Manufacturing • 501 - 1,000 employees

Full-time

Re-posted 8 days ago


Truland Equipment rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Purpose:

Manages service operations within the location to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control.  Attracts, retains, and effectively engages department team members.

Responsibilities: 

  • Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction.
  • Executes service department marketing plan with the direction from corporate service manager and marketing manager.
  • Monitors metrics to ensure achievement of departmental goals.
  • Ensures that all service warranty and Product Improvement Program claims are submitted within the required timeframe to receive maximum credit.
  • Schedules and assigns jobs and work areas to team members in the Service Department according to their skills and knowledge.
  • Manages repair order system for completeness and accuracy prior to timely customer billing.
  • Ensures all departmental tools, equipment, and vehicles are in good working order.
  • Manages team member development activities for team members reporting to this position.
  • Manages the location service department in accordance with TRULAND Equipment guidelines for safety and proper workspace practices.
  • Maintain, schedule, and participate in the location's the Afterhours Support System.
  • Maintains all departmental tools, equipment, and vehicles in good working order.
  • Manages recruiting, staffing and employee development activities for employees reporting to this position.
  • Assists with the development and training of service personnel and completes performance reviews of service staff.

Experience, Education, Skills, and Knowledge: 

  • 3+ years of experience working in a service department; demonstrated experience consistently meeting performance metrics preferred.
  • Experience with off road, construction, lawn, or heavy equipment.
  • Experience operating vehicles, tools, and equipment for diagnostic purposes.
  • Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred.
  • Experience leading and working cooperatively in a team environment.
  • Experience communicating effectively.
  • Experience analyzing and interpreting internal reports.
  • Must have an adequate toolset to perform job responsibilities.
  • High School Diploma, GED, or equivalent experience required; Associates degree preferred.
  • Valid driver's license required; CDL (Commercial Driver's License) preferred.
  • Driving record that meets Employer's insurance company requirements.

 


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