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Commercial Service Manager Jobs in Indiana (NOW HIRING)

TRULAND Equipment

Service Manager

Frankfort, IN · On-site

... commercial, and agricultural customers. If you're hardworking, eager to learn, and ready to thrive ... Manages service operations within the location to maximize return on investment by optimizing ...

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Commercial Service Manager information

See Indiana salary details

$26.2K

$62.1K

$128.9K

How much do commercial service manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for commercial service manager in Indiana is $62,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $80,900.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Service Manager vs Service Advisor?

AspectCommercial Service ManagerService Advisor
CredentialsRelevant certifications, management experienceCustomer service skills, technical knowledge
Work EnvironmentSupervises service teams, manages operationsInteracts directly with customers, assists with repairs
Employer & IndustryAutomotive, commercial vehicle service centersAutomotive dealerships, repair shops

The Commercial Service Manager oversees service operations and manages teams, focusing on business growth. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles require customer service skills, but the manager has a broader operational focus.

What does a commercial service manager do?

A commercial service manager oversees the delivery of services to clients, ensuring customer satisfaction and operational efficiency. They coordinate between sales, technical teams, and clients, often managing budgets, schedules, and service quality to meet business goals.

What cities in Indiana are hiring for Commercial Service Manager jobs?

Cities in Indiana with the most Commercial Service Manager job openings:

Commercial Service Manager jobs near you

Commercial Service Operations Manager

Indianapolis, IN • On-site

frēijē Engineered Solutions Company
See more jobs at frēijē Engineered Solutions Companyexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Responsibilities:
  • Own the office side of Commercial Service operations - administration, workflow, systems, and process discipline - while the Field Service Manager owns technicians, field execution, and fleet.
  • Own Commercial Service financial performance and reporting, including revenue, profitability, labor performance, WIP, backlog, unbilled cost, and budget results.
  • Run the WIP process: review it regularly, drive aging down, and ensure work in progress is billed accurately and on time.
  • Build, maintain, and publish the KPIs and analytics used to run the business, turning the data into recommendations and action rather than reports alone.
  • Ensure quotes are produced, priced, sent, followed up on, and closed within expected timeframes.
  • Drive down unbilled cost and improve billing accuracy, cycle time, and cash conversion.
  • Own job setup, tracking, and closeout from a process standpoint so every job has clear scope, budget, and financial visibility from open to close.
  • Lead, coach, and develop the service coordination team, setting clear expectations, providing feedback and accountability, and supporting their development.
  • Ensure customers are taken care of from the office side - responsiveness, communication, documentation, invoicing accuracy, and resolution of billing or service concerns.
  • Partner with the Field Service Manager on staffing, scheduling, capacity planning, and workload balancing, bringing the data and analysis behind those decisions.
  • Own Commercial Service processes at a strategic level: identify gaps, design improvements, document standards, and drive adoption across the team.
  • Ensure Service Technicians and Office Coordinators are trained on and consistently using company's business systems and processes.
  • Support annual budgeting, forecasting, and operating priorities.
  • Partner effectively with field teams, sales, accounting, project teams, Safety, HR, and other internal partners.
  • Model company's Core Values and reinforce them through leadership decisions, coaching, recognition, and accountability.

Required qualifications:
  • High school diploma or General Education Degree (GED) required
  • Associate or bachelor's degree in business, accounting, finance, construction management, or a related field preferred
  • 3 to 7 years of relevant service operations, business operations, or financial/analytical experience required
  • 7 to 10 years of relevant experience preferred
  • Microsoft Office Suite experience required; advanced Excel skills strongly preferred
  • Service management or ERP system experience required (job costing, WIP, billing, dispatch)
  • Strong analytical skills with the ability to build, interpret, and act on KPIs and financial reporting
  • Demonstrated experience owning and improving business processes
  • Leadership, team development, and recruiting experience preferred
  • Working knowledge of commercial HVAC/R service operations preferred
  • Strong written and verbal communication skills
  • Carry a valid driver license and have dependable transportation required
  • Ability to visit jobsites occasionally and lift up to 25 pounds
What We Offer:
  • Competitive salary.
  • Comprehensive benefits package, including health, dental, and vision insurance. - Health Insurance starting at 99 cents per week
  • Retirement savings plan with company match.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.

Join us at freije and play a key role in our continued success and growth. We look forward to welcoming you to our team!
Core Values
Grit: You Follow Through When Work is Hard
Lead From Your Seat: You think like an owner
Uber Customer Centric: You drive a "wow" experience
Endeavor to be Great: You strive to be the best version of yourself
frēijē is an Equal Opportunity Employer and participates in E-Verify.

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