The Arcticom Group (โTAGโ) is a U.S.-based network of commercial and industrial mechanical services companies that provide HVACR service, maintenance, and installation services throughout North America. TAG is committed to being an โemployer of choiceโ and ensuring employees have a home where they can learn and grow. With competitive compensation and an attractive benefits package, TAG is an exciting place to work.
TAG Refrigeration is seeking Refrigeration Service Technicians for commercial service work in and around the Phoenix, AZ are
Role Summary:
The Light Commercial Refrigeration Service Technician is responsible for troubleshooting, servicing, and repairing light commercial refrigeration equipment in active customer environments. This role focuses on self-contained and small remote systems and requires strong diagnostic skills, independence in the field, and a customer-first approach.
Roles and Responsibilities:
โข Troubleshoot, service, and repair light commercial refrigeration equipment including reach-in coolers/freezers, prep tables, display cases, ice machines, and small walk-in coolers/freezers
โข Diagnose refrigeration, electrical, and mechanical system issues and complete repairs efficiently
โข Perform preventive maintenance and system inspections to ensure reliable operation
โข Check refrigerant pressures, superheat, and subcooling
โข Replace compressors, evaporator and condenser fan motors, contactors, relays, sensors, and controls
โข Identify and repair refrigerant leaks in compliance with EPA regulations
โข Safely recover, evacuate, and charge refrigeration systems
โข Communicate clearly with customers regarding findings, repairs, and recommendations
โข Accurately document service work using mobile service platforms
โข Maintain service vehicle, tools, and parts inventory
โข Follow all company safety policies and jobsite procedures
โข Participate in on-call rotation as required
Skills and Qualifications:
โข Minimum of 2 years of light commercial refrigeration service experience
โข Strong refrigeration and electrical troubleshooting skills
โข EPA Universal Certification required
โข Ability to work independently in the field
โข Strong customer service and communication skills
โข Ability to manage service calls and daily workload efficiently
โข Valid driverโs license with a good driving record
โข Willingness to work overtime or on-call as needed
Preferred Qualifications:
โข Experience with walk-in coolers and freezers
โข Ice machine service experience
โข Basic HVAC or hot-side equipment experience
โข Experience working in retail, restaurant, grocery, or convenience store environments
โข Familiarity with digital dispatch and service documentation systems
Benefits:
โข Competitive pay
โข Medical, dental, and vision insurance options
โข Retirement savings plan with company contributions (401(k) or equivalent)
โข Paid vacation, holidays, and sick time
โข Year-round, steady work
โข Opportunities for career growth advancement
โข Supportive, team-based work environment