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Commercial Operations Associate Jobs in Toronto, ON

ABL Employment

Commercial Associate

Bolton, ON · Remote

The Commercial Associate supports sourcing and commercial operations by coordinating raw material purchasing, supplier management, and logistics activities. This role works cross-functionally to ...

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How much do commercial operations associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for commercial operations associate in Toronto, ON is $28.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $30.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commercial Operations Associate, and why are they important?

To thrive as a Commercial Operations Associate, you need strong analytical skills, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools such as Excel, and sometimes ERP systems are typically required. Excellent organizational abilities, communication, and problem-solving skills help you coordinate with cross-functional teams and adapt to changing priorities. These skills ensure efficient support of commercial activities, accurate data management, and smooth execution of sales operations.

What are some common challenges Commercial Operations Associates face when working across multiple departments?

Commercial Operations Associates often work closely with sales, marketing, finance, and supply chain teams to ensure smooth business operations. A common challenge in this role is managing competing priorities and aligning the goals of different departments, which may have varying timelines and expectations. Strong communication and organizational skills are essential to effectively coordinate projects, resolve conflicts, and ensure all stakeholders are informed and aligned. Successfully navigating these challenges not only contributes to smoother operations but also helps Associates build valuable cross-functional relationships for future career growth.

What does a Commercial Operations Associate do?

A Commercial Operations Associate supports the sales and business operations of a company by coordinating between sales, marketing, finance, and other departments. Their responsibilities often include managing sales data, preparing reports and presentations, ensuring contracts and proposals are processed efficiently, and assisting with process improvements to optimize commercial performance. They play a key role in streamlining workflows, supporting sales teams, and ensuring customers receive timely responses. This role is essential for maintaining smooth operations within the commercial side of a business.

What is the difference between Commercial Operations Associate vs Sales Coordinator?

AspectCommercial Operations AssociateSales Coordinator
Primary FocusSupporting commercial strategies, data analysis, and operational processesAssisting sales teams with order processing, client communication, and sales support
Required SkillsData analysis, project management, industry knowledgeCustomer service, communication, CRM proficiency
Work EnvironmentCross-departmental, corporate offices, or remoteSales teams, client-facing, office-based
Common CertificationsBusiness or industry-specific certifications, data analysisCRM software certifications, customer service training

The Commercial Operations Associate typically focuses on supporting the company's commercial strategies through data analysis and operational support, working closely with multiple departments. In contrast, a Sales Coordinator primarily assists the sales team with client interactions and order processing. Both roles require strong communication skills, but their core responsibilities and daily tasks differ significantly.

Commercial Operations Associate jobs near you
Associate, Commercial

Associate, Commercial

Hikma Pharmaceuticals PLC

Mississauga, ON

CA$60.95K - CA$75K/yr

Other

Posted 5 days ago

Hikma Pharmaceuticals rating

7.8

Company rating: 7.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

39th of 70 rated pharmaceutical

Job description

Location:  Mississauga, Canada

Job Type: Full-Time

The Commercial Associate plays a key role in ensuring the accuracy, integrity, and effectiveness of commercial data and operational processes. This position supports sales operations through data management, pricing administration, reporting and analytics, customer support, RFP coordination, and process improvement initiatives. The role collaborates cross-functionally to deliver actionable insights, maintain system accuracy, and support strategic business decisions.

Key Responsibilities

Commercial Operations & Data Management

  • Maintain and administer customer master data, pricing databases, and sales data systems to ensure accuracy and consistency.
  • Execute monthly and quarterly sales uploads, data validations, and database maintenance activities.
  • Ensure alignment and integrity of customer and item master data within SAP and MDG systems.
  • Coordinate new account setups, contract maintenance, and pricing updates in a timely manner.

Reporting & Business Analysis

  • Prepare and maintain monthly KPI reports and performance dashboards.
  • Generate recurring and ad hoc sales analyses to support operational and strategic decision-making.
  • Support rebate management processes through data validation and collaboration with the Finance team.

Customer & Cross-Functional Support

  • Respond to customer inquiries related to pricing, account information, and system configurations.
  • Partner with cross-functional teams to ensure accurate and timely execution of operational activities and submissions.
  • Support effective communication and coordination across commercial and operational functions.

RFP & Contract Support

  • Monitor and assess Request for Proposal (RFP) opportunities.
  • Coordinate with internal stakeholders to gather documentation and prepare submission packages.
  • Support the timely completion and tracking of proposal-related activities.

Process Improvement & Documentation

  • Develop, maintain, and update Standard Operating Procedures (SOPs) to standardize workflows and operational processes.
  • Identify and implement opportunities to improve operational efficiency, reporting accuracy, and data quality.
  • Contribute to continuous improvement initiatives within commercial operations.

Qualifications & Skills

  • Strong analytical, reporting, and problem-solving skills with advanced proficiency in Excel and database management.
  • High attention to detail with a strong commitment to data accuracy and integrity.
  • Excellent organizational, time management, and project coordination skills.
  • Strong communication and interpersonal skills with the ability to collaborate effectively across teams.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with SAP, including MDG and pricing management, is considered an asset.

Compensation:

Base Salary: $60,950.00 - $75,000.00 CAD annually.  The compensation for this position will be determined during the interview process and will vary based on multiple factors, including, but not limited to, work location, prior experience and job-related knowledge, relevant skills and expertise, current business needs, and market factors. The Talent Acquisition team can provide more details about the specific salary range for the job location during the hiring process.

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