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Commercial Lines Associate Account Manager Jobs in Rochester, MA

Alera Group

Commercial Lines Account Manager

Fairhaven, MA · Hybrid

$55K - $80K/yr

OVERVIEW Kaplansky Insurance, an Alera Group Company, is looking for a Commercial Lines Property & Casualty Account Manager to join our team. Join our team at one of our MA and RI locations: Needham ...

Baycoast Bank

Commercial Lines Account Manager

Swansea, MA · On-site

$61K - $98K/yr

Commercial Lines Account Manager BayCoast Insurance LLC / Swansea, MA (Hybrid Eligible) Salary Range: $61,316 - $98,110 Bilingual: Spanish/Portuguese a plus but not required BayCoast Insurance LLC is ...

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All JobsCommercial Lines Associate Account JobsCommercial Lines Associate Account Manager JobsCommercial Lines Associate Account Manager Jobs in Rochester, MA

Commercial Lines Associate Account Manager information

See Rochester, MA salary details

$34.4K

$71.1K

$104.9K

How much do commercial lines associate account manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for commercial lines associate account manager in Rochester, MA is $71,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $82,800.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Lines Associate Account Manager vs Commercial Lines Customer Service Representative?

AspectCommercial Lines Associate Account ManagerCommercial Lines Customer Service Representative
CredentialsLicenses, insurance certifications, relevant experienceBasic insurance knowledge, customer service skills
Work EnvironmentOffice setting, client interaction, policy managementOffice or call center, handling customer inquiries
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, agencies, brokerages

The Commercial Lines Associate Account Manager typically handles policy management, client relationships, and renewals, requiring specific insurance credentials. In contrast, the Commercial Lines Customer Service Representative focuses on responding to client inquiries and providing basic support. Both roles are essential in the insurance industry but differ in responsibilities and required qualifications.

What kind of jobs in media bring in $150,000 a year?

While media roles typically do not reach $150,000 annually, high-level positions such as media executives, senior producers, or directors in large organizations can earn this level of income. These roles often require extensive experience, strong leadership skills, and advanced knowledge of industry tools and strategies.

What are Commercial Lines Associate Account Managers?

Commercial Lines Associate Account Managers are insurance professionals who assist with managing business insurance accounts for clients. They support account managers and agents by handling client inquiries, processing policy changes, preparing documents, and ensuring that renewals and endorsements are completed accurately. Their role involves maintaining strong relationships with clients, carriers, and other team members to deliver excellent customer service and help businesses manage their commercial insurance needs.

What are the key skills and qualifications needed to thrive as a Commercial Lines Associate Account Manager, and why are they important?

To thrive as a Commercial Lines Associate Account Manager, you need strong knowledge of commercial insurance products, risk assessment, policy servicing, and preferably a relevant insurance license such as Property & Casualty. Familiarity with insurance management systems (like Applied Epic or AMS360), quoting platforms, and client relationship management tools is typically required. Excellent organizational skills, attention to detail, and proactive communication are valued soft skills for effectively supporting clients and the account team. These abilities are crucial for ensuring accurate policy management, client satisfaction, and smooth workflow in a dynamic insurance environment.

What does a commercial lines account manager do?

A commercial lines account manager handles client accounts for business insurance policies, such as property, liability, and workers' compensation. They coordinate with insurance carriers, process policy changes, provide customer service, and ensure clients' coverage needs are met efficiently. Strong communication skills and knowledge of insurance products are essential for this role.

How much does a commercial lines account manager make?

A commercial lines associate account manager typically earns between $50,000 and $70,000 annually, depending on experience, certifications, and the size of the employer. Salaries can vary based on location, with higher pay often available in larger markets or for those with specialized skills in insurance policies and client management.

What are some common challenges faced by Commercial Lines Associate Account Managers, and how can they be addressed?

Commercial Lines Associate Account Managers often juggle multiple client accounts, policy renewals, and coverage changes simultaneously, which can make time management a key challenge. Staying organized and prioritizing tasks, often with the help of agency management systems, is essential to ensure deadlines are met and clients receive timely service. Additionally, the role requires clear communication and attention to detail to avoid errors in policy documentation and client correspondence. Collaborating closely with underwriters, producers, and senior account managers helps address complex client needs and fosters a supportive work environment.

What does an associate account manager do?

A Commercial Lines Associate Account Manager supports insurance clients by handling policy renewals, processing claims, and providing customer service. They assist senior account managers with account administration, use insurance software, and ensure client needs are met efficiently. Strong communication and organizational skills are essential for success in this role.
What cities near Rochester, MA are hiring for Commercial Lines Associate Account Manager jobs? Cities near Rochester, MA with the most Commercial Lines Associate Account Manager job openings:
Commercial Lines Associate Account Manager jobs near you
Commercial Lines Account Manager

Commercial Lines Account Manager

CivicMinds, Inc.

Providence, RI • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago

Job description

Position - Commercial Lines Account Manager
Location- Providence, RI
Mode - Hybrid
My Client is looking for a results-oriented, experienced Commercial Lines Account Manager who is highly customer service focused and enjoys working in a fast-paced, professional environment.
Job Responsibilities:
  • Service all aspects of our clients' insurance needs, usually in partnership with an Account Executive or Producer, from renewal preparation and marketing to policy administration
  • Gather information from clients and prepare applications for submission to insurance carriers
  • Prepare proposals and insurance summaries based on evaluation of client coverage needs
  • Process new business, renewals, endorsements, cancellations and rewrites
  • Explain insurance policies and coverages, suggest coverage enhancements, and resolve general customer inquiries
  • Maintain accurate electronic client account records and adhere to agency procedures
  • Nurture strong relationships with clients and insurance carrier representatives

Core Competencies:
  • Exceptional aptitude for customer service
  • Excellent time management skills and a sense of urgency
  • Proven hands-on experience with an in-depth understanding of Commercial Lines Coverages
  • Minimum of 3 years of insurance agency experience in an Account Manager or similar role required
  • Minimum of three to five years in Commercial Lines Insurance either as a processer, customer service, or account manager (Wholesaler preferred)
  • Experience providing heavy supporting assistance to a book of business
  • Detail oriented with strong written and verbal communication skills
  • Outstanding team player and collaborator
  • Industry certifications such as CPCU, ARM, or CIC are a plus
  • In-depth technical knowledge of commercial lines coverages and exposures
  • Property & casualty license
  • Proficiency with Microsoft Office and electronic database software preferred
  • Upbeat attitude and problem-solving skills; able to work on a 2-to-3-person team to provide outstanding service

Compensation and Benefits:
  • Competitive compensation
  • Full-time benefits package including medical, dental, life, disability, 401K, vacation and sick time
  • Healthy, positive culture

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