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Commercial Intern Jobs in Quebec (NOW HIRING)

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Commercial Intern information

What does a commercial intern do?

A Commercial Intern typically supports a company's sales, marketing, or business development teams by assisting with tasks such as market research, data analysis, preparing presentations, and helping to manage client relationships. This role is designed to give interns hands-on experience in commercial functions, allowing them to learn about the company's products, target markets, and sales strategies. Commercial interns often work on projects that contribute to the company's business goals while gaining valuable professional skills and industry insight.

What types of projects and responsibilities can a commercial intern expect to handle during their internship?

As a Commercial Intern, you can expect to support various teams with tasks such as market research, sales data analysis, preparing presentations, and assisting with client communications. Interns often work closely with sales, marketing, and finance teams to gain a comprehensive understanding of the company's commercial operations. While responsibilities may vary based on the organization, you’ll likely be given real-world projects that contribute to business development and exposed to client meetings or strategy sessions. This hands-on experience not only builds relevant skills but also helps you understand the broader business landscape.

What are the key skills and qualifications needed to thrive as a commercial intern, and why are they important?

To thrive as a Commercial Intern, you generally need a background in business, marketing, or a related field, along with strong analytical and organizational abilities. Familiarity with Microsoft Office Suite, CRM systems, and data analysis tools is often expected. Effective communication, adaptability, and a proactive attitude are standout soft skills for this position. These skills enable interns to contribute meaningfully to commercial projects, support team objectives, and gain valuable experience in a fast-paced business environment.

What is the difference between Commercial Intern vs Sales Intern?

AspectCommercial InternSales Intern
Required CredentialsTypically pursuing or recent graduate in business, marketing, or related fieldsSimilar educational background, often with a focus on sales or marketing
Work EnvironmentOffice settings, supporting commercial or business development teamsOffice and client-facing environments, supporting sales activities
Employer & Industry UsageUsed across industries like retail, manufacturing, and services for business support rolesCommon in retail, tech, and consumer goods sectors for sales support roles

Both roles involve supporting business or sales teams and often require similar educational backgrounds. The main difference is that Commercial Interns focus on broader commercial strategies, while Sales Interns concentrate on sales activities and client interactions. Understanding these distinctions helps candidates target their applications effectively.

What are the most commonly searched types of Commercial jobs in Quebec?

The most popular types of Commercial jobs in Quebec are:

What are popular job titles related to Commercial Intern jobs in Quebec?

For Commercial Intern jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Commercial Intern jobs in Quebec look for?

The top searched job categories for Commercial Intern jobs in Quebec are:

What cities in Quebec are hiring for Commercial Intern jobs?

Cities in Quebec with the most Commercial Intern job openings:

Commercial Intern jobs near you
Infographic showing various Commercial Intern job openings in Quebec as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Bilingual Customer Service Specialist for Pharmaceuticals/Healthcare (English/French) - Full-time...

Alphanumeric Systems

Montreal, QC • On-site, Remote

$45K/yr

Full-time

Medical, Dental, Life, PTO

Posted 28 days ago

Job description

Job Description:

Alphanumeric is hiring a Bilingual Customer Care Specialist (English/French) for Pharmaceuticals to work remotely supporting one of the biggest pharmaceutical companies in the world. You'll be providing support for products related to diabetes, obesity, rare diseases, cardiovascular and liver health.

This is a high-volume contact center, and candidates are chosen to deliver an optimized customer service experience in a personalized manner. This role plays a critical role in supporting patients, healthcare professionals, and internal stakeholders by providing accurate, timely, and empathetic responses while upholding the highest standards of quality, compliance, and ethics.

This candidate will respond to FAQs and general on-label information and will also be able to identify medical information inquiries and triage them to the appropriate department. The role also includes being able to identify potential Adverse Events (AEs) and potential Product Quality Complaints (PQCs) for documentation and reporting

Please be aware we can only hire peoplealready based in Canadawith fully legal and valid documentation to work in Canada

Please apply with your CV in English, as the hiring managers are not based in Quebec. This position must master verbal and written English skills in addition to French, because it reports to stakeholders, managers and clients outside of Quebec where the environment requires communication in English. Preference for people based in the Eastern Time Zone or similar.

Conditions/Offer:
  • Employment: Full-time permanent
  • Type of work: Fully remote in Canada, preferably based in Eastern Time Zone or close by.
  • Start Date: September 21st
  • Pay rate: 45.000 CA$ gross/year
  • Working hours: 40H/week
  • Shifts: Monday to Friday from 9:00 AM EST to 8:00 PM EST - 8h shifts with 1hour for lunch break in between
  • Benefits: Medical, Dental, Life Insurance after probation period
  • Training: 3 weeks of training + 1 week of certification = 4 weeks
  • Training Hours: M-F 8:00 AM to 5:00 PM EST.
  • Vacations: 2 weeks paid vacation
  • Equipment: All provided by the company, no need to buy any equipment.
  • Mandatory to be based in Canada with fully legal and valid documentation (WP, PR and SIN). Please note we do not provide sponsorship.
Requirements:
  • Strong proficiency in Englishand French (mandatory to speak both languages fluently)
  • Preference for individuals who have a minimum 2 years of experience supporting pharma/biotech call centers and/or experience in a medical or commercial setting
  • Prior experience with pharmaceutical products in a Pharma/Biotech call center preferred
  • Prior experience with Salesforce and Vonage is preferred
  • Previous contact center experience is an asset
  • A passion for customer service, strong telephone soft-skills and passion to excel.
  • Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient
Key Attributes and Responsibilities:
  • Responds general inbound calls, chats, and emails from patients, healthcare providers, and internal stakeholders in a professional and empathetic manner
  • Answers general inquiries from Consumers and/ or Health Care Providers
  • Navigates and provides assistance navigating sites
  • Works with various sites/content to ensure a Consumer or HCP receives prompt, complete and professional customer service.
  • Assists with temperature excursion inquiries and updates (ie. temperature excursion origination)
  • Identifies and reports potential Adverse Events (AEs) and Product Quality Complaints (PQCs)
  • Responsible for documentation of case notes in customer relationship management system (CRM)
  • Contract support, liaison and represents the face of client
  • Potential for rotational shifts and after-hours support
Required Skills/Abilities:
  • Excellent interpersonal skills, ability to develop and maintain important relationships with key stakeholders whether it is call, chat or email.
  • Strong listening skills with a clear sense of empathy for the caller that is being assisted.
  • Demonstrated ability to communicate and distinguish different types of questions relating to commercial inquiries
  • Willingness to learn to identify adverse events or product complaints and to be able to document and report them
  • Ability to handle all channels of work: calls/chats or emails
  • Demonstrated ability to problem-solve
  • Dedicated team player that has a customer service approach and is solution-oriented
  • Ability to learn and navigate new systems and technologies quickly
Technical Skills:
  • Operating systems: Windows through current version
  • Microsoft Office tools
  • PC Hardware environment: Laptops, Desktop and Printers
  • Contact center telephony, email, and chat tool - preferred
  • Knowledge in using client relationship management system - preferred
Other Requirements:
  • Ability to sit for long periods of time
  • Basic computer and hardware proficiency to set up remote workstation
  • Hardwired internet connection with minimum internet speeds of 15mbps upload and 15mbps download
  • Must have a private and quiet office space free of interruption to conduct professional calls on behalf of a client.
Employment Type: FULL_TIME

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