Commercial Insurance Manager Jobs in Decatur, GA

WHO WE ARE

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.

One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

WHAT YOU GET TO DO

The Insurance & Risk Manager is responsible for managing KNAPP US’s corporate insurance and risk management activities, ensuring alignment with the KNAPP Global Insurance Program while supporting operational, legal, and financial risk mitigation across the organization.

This role owns insurance renewals, claims administration, vendor insurance compliance, policy governance, and regulatory compliance initiatives. The position serves as the primary U.S. point of contact for insurance carriers, brokers (AON), internal stakeholders, and KNAPP headquarters.

Essential Functions and Responsibilities:

To perform this job successfully, the individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Corporate Insurance Management

• Lead annual insurance renewal processes, including data collection, underwriting submissions, and carrier coordination.
• Ensure alignment with the KNAPP Global Insurance Program, including coverage structure, limits, retentions, and policy wording.
• Maintain, update, and administer all corporate insurance policies and related documentation.
• Coordinate closely with HQ Insurance Management and AON on renewals, endorsements, and policy changes.

Claims Management

• Serve as Claims Manager for all KNAPP US insurance claims across all lines (GL, Auto, WC, D&O, EPL, Crime, Cyber, etc.).
• Coordinate claim reporting, documentation, reserve reviews, and carrier communication.
• Monitor claims trends and support loss mitigation strategies.

Compliance & Policy Governance

• Maintain and update insurance, risk, and compliance policies.
• Administer policy acknowledgment and certification processes for all employees.
• Ensure compliance with internal governance standards, IMS requirements, and relevant ISO standards.
• Support audits and internal reviews related to insurance, risk, and compliance.

Vendor & Project Insurance Compliance

• Administer vendor insurance compliance using MyCOI, including onboarding, verification, tracking, and escalation.
• Support project‑specific insurance requirements and risk reviews.
• Partner with Procurement, Legal, and Project Management to ensure contractual insurance compliance.

Risk Management & Advisory

• Identify, assess, and mitigate operational, legal, and financial risks.
• Provide insurance and risk guidance to internal stakeholders, including Procurement, HR, Project Teams, and Leadership.
• Support employee‑related and vendor‑related insurance inquiries.

Reporting & Documentation

• Maintain centralized insurance records, certificates, policies, and endorsements.
• Prepare insurance reporting, loss summaries, and executive‑level updates.
• Track renewals, expirations, endorsements, and compliance metrics.

WHAT YOU HAVE

• Bachelor’s degree in Risk Management, Finance, Business Administration, or a related field (preferred).
• 5+ years of experience in corporate insurance, risk management, or compliance.
• Strong working knowledge of:
  • Commercial insurance programs and renewals
  • Claims handling and carrier coordination
  • Vendor insurance compliance platforms (MyCOI or similar)
  • Corporate governance, internal controls, and compliance standards
• Experience working with brokers and global insurance programs preferred.
• Familiarity with ISO standards, IMS frameworks, or similar compliance systems is a plus.
• Professional designations (ARM, CPCU, RIMS‑CRMP) desirable but not required.
• Strong organizational and documentation skills
• High attention to detail and compliance discipline
• Ability to manage multiple stakeholders across functions and geographies
• Clear, professional communication skills
• Confidence working with senior leadership and global teams
• Proactive, solutions‑oriented mindset

Working Conditions and Environment:

• Authorization to work in the U.S.
• Passport or ability to obtain passport
• Professional office etiquette is required at all times
• Travel required 10%
• Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 30 pounds

WHAT YOU WILL GET

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”