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Commercial Insurance In Jobs in Oak Ridge, TN (NOW HIRING)

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Commercial Insurance In information

See Oak Ridge, TN salary details

$29.6K

$55.6K

$82.7K

How much do commercial insurance in jobs pay per year?

As of Jun 5, 2026, the average yearly pay for commercial insurance in in Oak Ridge, TN is $55,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $63,600.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Insurance In vs Commercial Insurance Agent?

AspectCommercial Insurance InCommercial Insurance Agent
CredentialsLicenses, insurance knowledgeLicenses, sales skills
Work EnvironmentOffice, client meetingsOffice, client interactions, fieldwork
Employer & IndustryInsurance companies, brokersInsurance agencies, brokers
Search & Comparison IntentUnderstanding insurance productsFinding insurance providers or agents

Commercial Insurance In typically refers to roles involved in underwriting, policy management, or claims within commercial insurance companies. Commercial Insurance Agents focus on selling policies, advising clients, and customer service. While both roles require insurance knowledge and licensing, their primary functions differ: one is more operational, the other client-facing.

What job categories do people searching Commercial Insurance In jobs in Oak Ridge, TN look for? The top searched job categories for Commercial Insurance In jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Commercial Insurance In jobs? Cities near Oak Ridge, TN with the most Commercial Insurance In job openings:
Operations Supervisor- Commercial Insurance (Remote)

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Knoxville, TN

Full-time

Medical, Retirement

Posted 11 days ago


Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance


Job description

Job Description:

Title:OperationsSupervisor - Commercial Lines

Work Mode:Remote (Southeastern US only)| Location/Supporting: Longwood, FL| Book Focus:General, Select Business
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:The Operations Supervisor - Commercial Linesis responsible fordirect leadership andday-to-dayoversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures,maintainingservice excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business.

Key Responsibilities:

  • Performance Standards:Monitor productivity, efficiency, quality, and service standards.

  • Culture Promotion: Promote IOA culture and support team engagement.

  • Professional Development:Support ongoing staff training and development.

  • Succession Planning:Develop future branch operations leaders.

  • Direct Staff Management:Lead Account Management staff and provide coaching and guidance.

  • HR Management: Ensure compliance with HR policies and processes.

  • Recruitment and Onboarding:Participate in hiring, interviewing, and onboarding.

  • Performance Communication:Deliver evaluations and maintain transparent communication with leadership.

  • Workflow Management:Assign and balance workloads to ensure service continuity.

  • Operational Process Excellence:Implement and enforce processes and best practices.

  • Data Analysis:Monitor and interpret performance data andtake actionas needed.

  • Data Integrity:Maintain accurate data across agency and carrier systems.

  • Account Management:Manage an assigned book of business.

  • Technical Support:Serve as a subject matter expert for coverage and service questions.

  • Client Relationship Management:Manage client relationships and support renewals and service needs.

  • Policy and Service Administration:Oversee policy administration, placement, billing, claims support, anddocumentation ofaccuracy.

  • Renewal and New Business Execution:Lead or support the full renewal and new business process.

  • Service Excellence:Deliver excellent service and proactively anticipate client needs.

  • Culture Promotion:Promote IOA culture and improve engagement.

  • Policy Compliance: Stay updated on company policies and procedures.

  • Champion IOA Values:Demonstrate integrity and leadership.


Ideal CandidateQualifications:

  • 5+ years ofindustry experience;or 7+ yearsof sales, marketing or relationshipmanagementexperience

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing

  • Professional designationspreferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.