About the Role:
Weโre seeking a detail-oriented and client-focused Commercial Insurance Account Specialist to join our team. This is a non-sales role focused on supporting existing commercial insurance accounts, ensuring smooth operations, and providing top-tier service to our clients. The ideal candidate will have a strong background in commercial insurance and enjoy working in a collaborative, service-driven environment.
Key Responsibilities:
- Serve as the primary point of contact for commercial insurance clients for policy servicing needs
- Handle policy renewals, endorsements, certificates of insurance, audits, and other service-related tasks
- Collaborate with producers, underwriters, and carriers to manage client policies effectively
- Maintain and update client files and records in the agency management system
- Review policies for accuracy and ensure appropriate coverage based on client needs
- Assist with claims processing and follow-ups, acting as a liaison between the client and carrier
- Respond promptly to client inquiries and ensure resolution of service issues in a professional manner
- Monitor renewal timelines and assist in preparing renewal proposals and comparisons
Qualifications:
- 2+ years of experience in commercial insurance (agency or carrier side)
- Active Property & Casualty license
- Strong knowledge of commercial lines coverage including General Liability, Workersโ Compensation, Commercial Auto, and Property
- Proficient in agency management systems (e.g., EPIC, AMS360, Applied) and Microsoft Office Suite
- Excellent communication and organizational skills
- Strong attention to detail and ability to manage multiple client accounts
Company Description
StaffSource is committed to creating long-term partnerships where we can truly affect both clientsโ and candidatesโ lives for the better. Our success is rooted in matching talented professionals with environments that suit their goals, personalities, lifestyles, and skills. A perfect placement allows candidates to thrive in their new role and hiring managers to fill their openings with top talent that aligns with both the needs of their team and the companyโs culture.
Founded in 2003, StaffSource now has a 20+ year company history with business units operating within Information Technology, Accounting and Finance, Sales, Executive Search and more. Still headquartered in Knoxville, TN and lead by our founder John Sharpe, we are now serving clients and candidates all across the United States. We conduct national, regional, and localized talent searches based on the specific needs of each client and the unique goals of top talent everywhere.