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Commercial Claims Jobs (NOW HIRING)

The Commercial Claims Examiner is responsible for approving and settling commercial property claims from the field where an estimate of damage has been prepared, or for preparing and settling ...

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Commercial Claims information

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$40K

$61.6K

$92K

How much do commercial claims jobs pay per year?

As of Aug 7, 2026, the average yearly pay for commercial claims in the United States is $61,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $65,500.00 per year, depending on experience, location, and employer.

Which commercial claims claim adjusters make the most money?

Senior commercial claims adjusters with extensive experience, specialized certifications, and expertise in complex or high-value claims tend to earn the highest salaries. Adjusters working for large insurance companies or in regions with higher living costs also typically have higher compensation. Advanced skills in negotiation and claims management can further increase earning potential.

What are commercial claims?

Commercial claims refer to insurance claims filed by businesses or organizations for losses or damages covered under their commercial insurance policies. These claims can involve property damage, liability issues, business interruption, or other risks specific to commercial operations. The process typically includes submitting documentation, working with an adjuster, and negotiating settlements to recover financial losses that impact the business. Commercial claims differ from personal claims in that they address the unique needs and complexities of businesses rather than individuals.

Is it hard to become a commercial claims adjuster?

Becoming a commercial claims adjuster typically requires a high school diploma or equivalent, along with relevant insurance licensing and sometimes a college degree. The job involves understanding insurance policies, evaluating damages, and negotiating settlements, which requires strong analytical and communication skills. Licensing requirements vary by state and often include passing exams and background checks.

What are some common challenges faced by professionals in commercial claims, and how can they be managed effectively?

Professionals in commercial claims often navigate complex cases that require interpreting policy language, assessing large-scale damages, and negotiating with multiple stakeholders. One major challenge is balancing the interests of the policyholder and the insurance company while ensuring compliance with legal and regulatory standards. Effective time management, strong communication skills, and ongoing industry education are essential for managing high caseloads and evolving claim scenarios. Collaboration with underwriters, legal teams, and risk assessors is common, so building strong interdepartmental relationships is key to resolving claims efficiently.

What does a commercial claims adjuster do?

A commercial claims adjuster investigates and evaluates insurance claims related to business or commercial property, liability, and casualty losses. They review policy coverage, inspect damages, determine claim validity, and negotiate settlements, often using claims management software. Strong analytical skills and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as a commercial claims adjuster?

To thrive as a Commercial Claims Adjuster, you need expertise in insurance policies, claims investigation, and risk assessment, typically supported by a bachelor’s degree and relevant experience in insurance or finance. Familiarity with claims management software, industry-standard databases, and certifications like AIC (Associate in Claims) are often required. Strong analytical thinking, negotiation skills, and clear communication are essential soft skills for effectively handling complex claims and interacting with clients. These capabilities ensure accurate claim resolution, customer satisfaction, and regulatory compliance in a competitive insurance market.
More about Commercial Claims jobs
What cities are hiring for Commercial Claims jobs? Cities with the most Commercial Claims job openings:
What are the most commonly searched types of Commercial Claims jobs? The most popular types of Commercial Claims jobs are:
What states have the most Commercial Claims jobs? States with the most job openings for Commercial Claims jobs include:
Infographic showing various Commercial Claims job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $61,600 per year, or $29.6 per hour.

Commercial Claims Representative

Farm Bureau Financial Services

West Des Moines, IA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Commercial Claims Representative

Do you have past commercial claims experience and a strong customer service mindset? Are you a go-getter with high initiative and a positive attitude? Do you thrive in a work environment where you must multi-task and have strong organizational skills? If so, this Commercial Claims Representative opportunity could be a great fit for you!

**This position will be hired at the level based on experience**

With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

As a Commercial Claims Representative, you will review, investigate, evaluate, determine liability, and adjust commercial claims. In this role, you will be responsible for determining coverage afforded by commercial property and liability policies and advise field claim staff regarding coverage and investigative cases. While handling the claim, you will prepare detailed and organized running notes, written reports and documentation in accordance with established procedures. As a Commercial Claims Representative, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, attorneys and others.

What It Takes to Join Our Team:

  • College degree or equivalent plus 2 years of relevant experience is required. Claims handling experience is preferred. General liability and property experience is preferred.
  • Must exercise independent judgment and arrive at decisions through sound, logical reasoning in order to handle more complex claims.
  • Exceptional customer service skills, including strong verbal and written communication skills.
  • Excellent phone skills required as approximately 50% of time will be spent on the phone.
  • High attention to detail and strong organizational skills.
  • Advanced computer skills are required in order to quickly learn our multiple systems.
  • Progress towards and attainment of industry education is expected (AIC and/or CPCU designations preferred).

When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureau....where the grass really IS greener!

If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!