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Command Zone Jobs in Maryland (NOW HIRING)

Forterra

Forward Deployed Engineer

Clarksburg, MD · On-site

... zones. What you'll do Customer Product Support: * Monitor customer system performance and ... Support command-line operations, scripting, and system configuration within Linux environments.

TriSource

Safety Manager

Rockville, MD · On-site

... geographic zone. What We'd Like * Deep technical expertise built across relevant years of ... Exceptional command of operational software alongside strong multi-channel communication ...

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Command Zone information

See Maryland salary details

$25.2K

$64.9K

$97.1K

How much do command zone jobs pay per year?

As of Sep 3, 2026, the average yearly pay for command zone in Maryland is $64,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $72,800.00 per year, depending on experience, location, and employer.

What is a Command Zone?

A Command Zone job typically refers to a role responsible for overseeing and coordinating critical operations within an organization or event. This can involve managing logistics, communications, and strategic planning to ensure smooth execution. In gaming or entertainment industries, it may relate to high-level game management or content creation. The role often requires strong leadership, decision-making, and adaptability to dynamic situations. Specific responsibilities depend on the context in which the Command Zone operates.

What are the key skills and qualifications needed to thrive in the Command Zone position?

To thrive as a Command Zone, you need a solid background in operations management, crisis response, and effective command and control principles, often supported by experience in military, emergency services, or large-scale logistics. Familiarity with advanced communication systems, incident management software, and certifications like ICS (Incident Command System) are typically required. Strong leadership, decision-making skills under pressure, and the ability to coordinate multidisciplinary teams will help you excel in this position. These capabilities ensure mission-critical operations are executed efficiently and safely in high-stress situations.

What are some typical challenges faced by professionals working in a Command Zone environment?

Professionals in a Command Zone environment often encounter challenges such as rapidly evolving situations, high-stress decision-making, and the need for real-time coordination among diverse teams. Adapting to complex scenarios and ensuring clear, concise communication across departments are also common demands. Success in this role requires staying calm under pressure and effectively prioritizing tasks to maintain operational effectiveness. While the environment can be intense, it offers dynamic work experiences and a strong sense of accomplishment. Many organizations provide ongoing training and support to help Command Zone professionals excel and advance in their careers.

What are popular job titles related to Command Zone jobs in Maryland?

For Command Zone jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Command Zone jobs in Maryland look for?

The top searched job categories for Command Zone jobs in Maryland are:

Command Zone jobs near you
Infographic showing various Command Zone job openings in Maryland as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,911 per year, or $31.2 per hour.

FLEX Manager, Command Center, Digital + Technology Transformation

Marriott

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

This is a temporary position.

The assignment duration is through October 25, 2027.

JOB SUMMARY

The Manager, Command Center - Global Technology is a hands-on technical role supporting live hotel technology deployments across the Caribbean and Latin America (CALA) as part of Marriott's Digital + Technology Transformation program. The position leads real-time incident triage, troubleshooting, escalation coordination, and operational tracking during cutover, go-live, and stabilization, helping minimize disruption as hotels transition to OPERA Cloud PMS and related systems. The role works closely with deployment teams, regional and global resolver groups, and vendors in a fast-paced, 24x7 Command Center environment.

CANDIDATE PROFILE

 Education and Experience

Required

  • Bachelor's degree in Information Technology, Computer Science, Hospitality Technology, or a related field, or equivalent professional experience. 
  • 3+ years of hands-on professional experience in IT support, technical service desk, NOC/Command Center operations, hotel technology implementations, or related technical support roles. 
  • Experience supporting live production environments, high-urgency incident response, and cutover/go-live activities, including triage, prioritization, troubleshooting, escalation, and resolution of high-impact technical incidents. 
  • Fluent in English and Spanish required with Portuguese preferred.

Preferred

  • Experience supporting multi-property or multi-country environments, preferably within the Caribbean and Latin America (CALA) region, and operating in 24x7 or shift-based support models. 
  • Strong troubleshooting experiences across infrastructure, connectivity, and end-user environments, including LAN/WAN, Wi-Fi, DNS/DHCP, and VPN, with the ability to assess operational impact and identify recurring issues. 
  • Familiarity with OPERA Cloud PMS or OPERA v5, hotel technology integrations, and ITSM tools such as ServiceNow or Jira.

 

   CORE WORK ACTIVITIES 

  • Acts as a primary technical support resource during live deployment, cutover, go-live, hypercare, and stabilization activities. 
  • Performs real-time incident triage, troubleshooting, and prioritization based on business and operational impact, driving rapid restoration of hotel operations. 
  • Manages multiple concurrent incidents and coordinates escalations with regional teams, global resolver groups, vendors, and deployment stakeholders to support timely issue resolution. 
  • Provides clear, structured, and actionable incident communications, ensuring stakeholders have visibility into issue status, impact, ownership, and resolution progress. 
  • Logs, tracks, and maintains incidents, escalations, ownership, and resolution activities throughout the full incident lifecycle. 
  • Supports Command Center operations by executing shift handovers, maintaining operational continuity across time zones, and contributing to a structured 24x7 support model during active deployment waves.
  • Monitors critical issues through resolution, following up with responsible teams to remove blockers and maintain deployment momentum. 
  • Maintains accurate operational documentation, including incident records, workarounds, known issues, and resolution details to support deployment readiness and knowledge management. 
  • Supports root cause analysis, post-deployment reviews, and continuous improvement initiatives by identifying incident trends, capturing lessons learned, and recommending process enhancements.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. 

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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