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Command Post Jobs in Washington, DC (NOW HIRING)

Global Guardian

Emergency Response Agent

Washington, DC · On-site

$125 - $155/hr

... the Command Post. * All other duties, as assigned. Competencies and Attributes * Proven ability to build credible, trusted relationships on assignment at all levels of an organization. * Strong ...

BVG & Company

Subject Matter Expert III

Washington, DC · On-site

$120 - $160/hr

Federal operational centers/command post operations; and capability and resource management. * Must be willing and able to travel domestically and/or internationally for approximately 35% of allotted ...

BVG & Company

Senior Program Manager

Washington, DC · On-site

$100 - $130/hr

Federal operational centers/command post operations; and capability and resource management. * A professional level of expertise using Microsoft 365 Word, PowerPoint, Excel, SharePoint, Teams, etc ...

BVG & Company

Subject Matter Expert I

Washington, DC · On-site

$80 - $120/hr

Federal operational centers/command post operations; and capability and resource management. * A professional level of expertise using the Microsoft 365 suite of applications, including Word ...

Global Guardian

Emergency Response Agent

Washington, DC · On-site

$125K - $155K/yr

... the Command Post. * All other duties, as assigned. Competencies and Attributes * Proven ability to build credible, trusted relationships on assignment at all levels of an organization. * Strong ...

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All JobsCommand Post JobsCommand Post Jobs in Washington, DC

Command Post information

See Washington, DC salary details

$12

$35

$88

How much do command post jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for command post in Washington, DC is $35.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.00 and $43.10 per hour, depending on experience, location, and employer.

What is a command post?

A Command Post job involves managing communication, coordination, and operational control in high-pressure environments such as military, emergency response, or law enforcement. Personnel in this role monitor incoming information, relay critical updates, and ensure swift decision-making during crises. They often use specialized technology and protocols to maintain situational awareness and support mission success. Strong problem-solving skills and the ability to stay calm under pressure are essential for this role.

What are the typical responsibilities of a command post during a critical incident?

During a critical incident, Command Post personnel are responsible for receiving and disseminating real-time information, coordinating emergency responses, and maintaining communication with field teams and leadership. They track ongoing operations using specialized software and prepare situation reports to support informed decision-making. Additionally, Command Post staff often serve as the central hub for tasking resources and ensuring all protocols and safety measures are followed. This dynamic environment requires strong attention to detail and the ability to remain calm and organized under stress, making the role both challenging and rewarding.

What are the key skills and qualifications needed to thrive in a command post?

To thrive as a Command Post professional, you need strong situational awareness, communication, and coordination abilities, often supported by training in emergency management, security, or military operations. Familiarity with incident management systems, communications equipment, and operational software is typically required, and many employers value relevant certifications like ICS or FEMA courses. Excellent problem-solving, composure under pressure, and teamwork are important soft skills for this role. These skills are crucial for effectively managing critical incidents, ensuring smooth operations, and supporting organizational resilience.

What are popular job titles related to Command Post jobs in Washington, DC?

For Command Post jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Command Post jobs in Washington, DC look for?

The top searched job categories for Command Post jobs in Washington, DC are:

Command Post jobs near you
Infographic showing various Command Post job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,669 per year, or $35.4 per hour.

FLEX Manager, Command Center, Digital + Technology Transformation

Marriott International

Bethesda, MD • On-site

$41.97 - $66.34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Supports live hotel technology deployments by acting as a primary technical support resource during cutover, go-live, and stabilization activities.

  • Performs real-time incident triage, troubleshooting, and prioritization to restore hotel operations quickly.

  • Coordinates escalations and communicates incident status to stakeholders to ensure operational continuity.

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description


This is a temporary position.
The assignment duration is through October 25, 2027.
JOB SUMMARY
The Manager, Command Center - Global Technology is a hands-on technical role supporting live hotel technology deployments across the Caribbean and Latin America (CALA) as part of Marriott's Digital + Technology Transformation program. The position leads real-time incident triage, troubleshooting, escalation coordination, and operational tracking during cutover, go-live, and stabilization, helping minimize disruption as hotels transition to OPERA Cloud PMS and related systems. The role works closely with deployment teams, regional and global resolver groups, and vendors in a fast-paced, 24x7 Command Center environment.
CANDIDATE PROFILE
Education and Experience
Required
  • Bachelor's degree in Information Technology, Computer Science, Hospitality Technology, or a related field, or equivalent professional experience.
  • 3+ years of hands-on professional experience in IT support, technical service desk, NOC/Command Center operations, hotel technology implementations, or related technical support roles.
  • Experience supporting live production environments, high-urgency incident response, and cutover/go-live activities, including triage, prioritization, troubleshooting, escalation, and resolution of high-impact technical incidents.
  • Fluent in English and Spanish required with Portuguese preferred.

Preferred
  • Experience supporting multi-property or multi-country environments, preferably within the Caribbean and Latin America (CALA) region, and operating in 24x7 or shift-based support models.
  • Strong troubleshooting experiences across infrastructure, connectivity, and end-user environments, including LAN/WAN, Wi-Fi, DNS/DHCP, and VPN, with the ability to assess operational impact and identify recurring issues.
  • Familiarity with OPERA Cloud PMS or OPERA v5, hotel technology integrations, and ITSM tools such as ServiceNow or Jira.

CORE WORK ACTIVITIES
  • Acts as a primary technical support resource during live deployment, cutover, go-live, hypercare, and stabilization activities.
  • Performs real-time incident triage, troubleshooting, and prioritization based on business and operational impact, driving rapid restoration of hotel operations.
  • Manages multiple concurrent incidents and coordinates escalations with regional teams, global resolver groups, vendors, and deployment stakeholders to support timely issue resolution.
  • Provides clear, structured, and actionable incident communications, ensuring stakeholders have visibility into issue status, impact, ownership, and resolution progress.
  • Logs, tracks, and maintains incidents, escalations, ownership, and resolution activities throughout the full incident lifecycle.
  • Supports Command Center operations by executing shift handovers, maintaining operational continuity across time zones, and contributing to a structured 24x7 support model during active deployment waves.
  • Monitors critical issues through resolution, following up with responsible teams to remove blockers and maintain deployment momentum.
  • Maintains accurate operational documentation, including incident records, workarounds, known issues, and resolution details to support deployment readiness and knowledge management.
  • Supports root cause analysis, post-deployment reviews, and continuous improvement initiatives by identifying incident trends, capturing lessons learned, and recommending process enhancements.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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