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Comcast Jobs in Boca Raton, FL (NOW HIRING)

Comcast

Account Executive 3

Pembroke Pines, FL · On-site

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

Comcast

Account Executive 3

Boca Raton, FL · On-site

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

Comcast

Advertising Account Executive 1

Miramar, FL

$83K/yr

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with ...

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All JobsComcast JobsComcast Jobs in Boca Raton, FL

Comcast information

See Boca Raton, FL salary details

$59.3K

$105K

$130.5K

How much do comcast jobs pay per year?

As of Jul 4, 2026, the average yearly pay for comcast in Boca Raton, FL is $105,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,700.00 and $123,400.00 per year, depending on experience, location, and employer.

What is Comcast and what does the company do?

Comcast is a global telecommunications conglomerate headquartered in the United States. It is best known for providing cable television, internet, and phone services to millions of customers under the Xfinity brand. In addition to its telecommunications services, Comcast also owns NBCUniversal, which operates a range of media and entertainment businesses including TV networks, film studios, and theme parks. Comcast’s services and investments make it one of the largest media and technology companies in the world.

What are the key skills and qualifications needed to thrive as a Comcast Customer Service Representative, and why are they important?

To thrive as a Comcast Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and company-specific tools is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These skills ensure that customer issues are resolved efficiently and positively, leading to increased satisfaction and loyalty.

What is the difference between Comcast vs Cable Technician?

AspectComcastCable Technician
Required CredentialsHigh school diploma, technical training, certifications (e.g., Comcast certifications)High school diploma, technical training, certifications (e.g., industry-specific)
Work EnvironmentOffice settings, customer homes, field workField work primarily in customer locations
Employer & IndustryMajor cable and telecommunications providerTelecommunications and cable service providers
Common Search/ComparisonYesYes

Comcast is a large telecommunications company that employs Cable Technicians to install, repair, and maintain cable and internet services. Cable Technicians are typically employed by various providers and focus on field work. While Comcast technicians work specifically for Comcast, general Cable Technicians may work for multiple companies, but their roles and credentials are similar.

What are some common challenges faced when working in a customer service role at Comcast, and how can they be managed?

Customer service representatives at Comcast often encounter high call volumes and a wide variety of customer concerns, ranging from technical issues to billing inquiries. Managing stress and maintaining professionalism during difficult interactions are key challenges. To succeed, it’s important to develop strong problem-solving skills, stay patient, and leverage available training resources and team support. Comcast provides ongoing coaching and knowledge bases to help employees address customer needs efficiently, ensuring a supportive environment for continuous learning.
What job categories do people searching Comcast jobs in Boca Raton, FL look for? The top searched job categories for Comcast jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Comcast jobs? Cities near Boca Raton, FL with the most Comcast job openings:
Comcast jobs near you
Xfinity Retail Assistant Store Manager

Xfinity Retail Assistant Store Manager

Comcast

Pembroke Pines, FL • On-site

$15.25 - $20.75/hr

Full-time

Posted 18 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job leads the retail sales team to deliver exceptional customer service and meet sales objectives. It manages store operations, upholds merchandising standards, and optimizes inventory processes. The role also involves coaching staff and leveraging industry insights to drive business success.

Job Description

Responsibilities:

  • Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement
  • Facilitating effective onboarding and ongoing development of new hires, ensuring they deliver an exceptional customer experience
  • Maintaining visual merchandising standards, ensuring consistent store presentation and operational functionality of product demos
  • Partnering with the Store Manager to coordinate staffing, scheduling, and resolving customer escalations efficiently
  • Implementing operational procedures to enhance store efficiency, with a focus on inventory control and back of house organization
  • Leading inventory accuracy efforts through regular cycle counts and adherence to inventory management best practices
  • Analyzing performance data to identify sales trends and opportunities for process optimization within the store environment
  • Providing expert knowledge on products and services, staying abreast of industry trends to inform and educate the sales team
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
Employees at all levels are expected to:
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Customer Service, Managing Sales Teams, Retail Sales, Visual Merchandising

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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