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Comcast Jobs in Boca Raton, FL (NOW HIRING)

Comcast

Xfinity Retail Sales Consultant

Boca Raton, FL

$15.63/hr

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

Comcast

Xfinity Retail Sales Consultant

Boca Raton, FL · On-site

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

Comcast

Xfinity Retail Service Associate

Boca Raton, FL · On-site

$15.63/hr

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

Comcast

Xfinity Retail Service Associate

Boca Raton, FL · On-site

$14.25 - $15.75/hr

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

Comcast

Analyst 3, Finance

West Palm Beach, FL

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

Comcast

Analyst 3, Finance

West Palm Beach, FL

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of ...

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All JobsComcast JobsComcast Jobs in Boca Raton, FL

Comcast information

See Boca Raton, FL salary details

$59.3K

$105K

$130.5K

How much do comcast jobs pay per year?

As of Jul 4, 2026, the average yearly pay for comcast in Boca Raton, FL is $105,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,700.00 and $123,400.00 per year, depending on experience, location, and employer.

What is Comcast and what does the company do?

Comcast is a global telecommunications conglomerate headquartered in the United States. It is best known for providing cable television, internet, and phone services to millions of customers under the Xfinity brand. In addition to its telecommunications services, Comcast also owns NBCUniversal, which operates a range of media and entertainment businesses including TV networks, film studios, and theme parks. Comcast’s services and investments make it one of the largest media and technology companies in the world.

What are the key skills and qualifications needed to thrive as a Comcast Customer Service Representative, and why are they important?

To thrive as a Comcast Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and company-specific tools is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These skills ensure that customer issues are resolved efficiently and positively, leading to increased satisfaction and loyalty.

What is the difference between Comcast vs Cable Technician?

AspectComcastCable Technician
Required CredentialsHigh school diploma, technical training, certifications (e.g., Comcast certifications)High school diploma, technical training, certifications (e.g., industry-specific)
Work EnvironmentOffice settings, customer homes, field workField work primarily in customer locations
Employer & IndustryMajor cable and telecommunications providerTelecommunications and cable service providers
Common Search/ComparisonYesYes

Comcast is a large telecommunications company that employs Cable Technicians to install, repair, and maintain cable and internet services. Cable Technicians are typically employed by various providers and focus on field work. While Comcast technicians work specifically for Comcast, general Cable Technicians may work for multiple companies, but their roles and credentials are similar.

What are some common challenges faced when working in a customer service role at Comcast, and how can they be managed?

Customer service representatives at Comcast often encounter high call volumes and a wide variety of customer concerns, ranging from technical issues to billing inquiries. Managing stress and maintaining professionalism during difficult interactions are key challenges. To succeed, it’s important to develop strong problem-solving skills, stay patient, and leverage available training resources and team support. Comcast provides ongoing coaching and knowledge bases to help employees address customer needs efficiently, ensuring a supportive environment for continuous learning.
What job categories do people searching Comcast jobs in Boca Raton, FL look for? The top searched job categories for Comcast jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Comcast jobs? Cities near Boca Raton, FL with the most Comcast job openings:
Comcast jobs near you
Coordinator 2, Technical Product Sales Support, Comcast Business

Coordinator 2, Technical Product Sales Support, Comcast Business

Comcast

Pembroke Pines, FL • On-site

$19 - $25.75/hr

Full-time

Posted 10 days ago

Job description

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

This job involves direct contact with new accounts to review services and billing, ensuring accuracy and promoting digital opportunities. It proactively identifies and resolves errors, advises on optimal digital features, and collaborates with various teams. It contributes to enhancing overall customer experience and satisfaction.

Job Description

Responsibilities:

  • Engaging with customers to gather actionable feedback, identifying opportunities for Net Promoter System (NPS) improvements
  • Connecting with new customers to ensure accurate billing setup and managing escalations
  • Collaborating with support, project management, and technical teams to enhance the customer account experience
  • Navigating multiple systems such as Salesforce, Workbench and Orion to reconcile accounts and uphold customer satisfaction
  • Providing informed consultations on products and services, aligning with customer needs
  • Addressing billing discrepancies to maintain account accuracy and customer trust
  • Supporting the development of peers by sharing expertise and best practices
  • Contributing to team initiatives, streamlining processes for efficiency and customer experience elevation
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Customer Experience (CX), Sales Support, Teamwork

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the benefits summary on our careers site for more details.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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