Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
Tucson, AZ · On-site
$18.50/hr
This onsite position at our Escalante and Pantano delivers technical support and customer service ... What are the qualifications to be a Tech Support Representative at Afni? * Six months of customer ...
A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.
As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.
To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.
For Comcast Technical Support Representative jobs in Arizona, the most frequently searched job titles are:
The top searched job categories for Comcast Technical Support Representative jobs in Arizona are:
Cities in Arizona with the most Comcast Technical Support Representative job openings:
$18.50/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 26 days ago
7.1
Based on 40 frontline employees who took The Breakroom Quiz
18th of 72 rated call and contact centers
Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks.
This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location.
What can you expect from your work at Afni?
This onsite position at our Escalante and Pantano delivers technical support and customer service for telecommunications customers, providing resolution for inquiries and issues related to cable television, internet, and home phone devices while ensuring an exceptional customer experience. The role emphasizes first-call resolution, revenue generation through upselling and cross-selling opportunities, adherence to quality standards, and continuous learning to support evolving products, services, and customer needs. Stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
What do we offer?
A paid training program, a leadership team that believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What are the qualifications to be a Tech Support Representative at Afni?
Sourced by ZipRecruiter
Strategic planning consulting services
5,001 - 10,000 Employees
Bloomington, IL, US
1936
