Sandy, UT · On-site
$15.25 - $20.75/hr
Facilitates interactions with customers in a way that is in accordance with the Company's service delivery strategy. Establishes rapport and promotes effective relationships, upholding Comcast ...
Sandy, UT · On-site
$15.25 - $20.75/hr
Facilitates interactions with customers in a way that is in accordance with the Company's service delivery strategy. Establishes rapport and promotes effective relationships, upholding Comcast ...
Sandy, UT · On-site
$60K/mo
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Sandy, UT · On-site
$60K/mo
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Sandy, UT · On-site
$50K/mo
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
Sandy, UT · On-site
$50K/mo
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
Sandy, UT · On-site
$50 - $80/hr
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
New
Sandy, UT · On-site
$50 - $80/hr
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
New
Sandy, UT · On-site
$60 - $110/hr
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Sandy, UT · On-site
$60 - $110/hr
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
$50 - $80/hr
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
New
$50 - $80/hr
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
New
Sandy, UT · On-site
$46K/mo
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
New
Sandy, UT · On-site
$46K/mo
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
New
Logan, UT · On-site
$50K/mo
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Logan, UT · On-site
$50K/mo
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Layton, UT · On-site
$52K/mo
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Layton, UT · On-site
$52K/mo
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Lindon, UT · On-site
$43K/mo
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
New
Lindon, UT · On-site
$43K/mo
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
New
Lindon, UT · On-site
$44 - $78/hr
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
New
Lindon, UT · On-site
$44 - $78/hr
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
New
Sandy, UT · On-site
$65 - $95/hr
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Posted today
Sandy, UT · On-site
$65 - $95/hr
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Posted today
... customers every day. If you share in our passion for teamwork, our vision to revolutionize ... Utilizes expert knowledge of Comcast products and services as well as mastery of sales processes to ...
New
... customers every day. If you share in our passion for teamwork, our vision to revolutionize ... Utilizes expert knowledge of Comcast products and services as well as mastery of sales processes to ...
New
$60 - $91/hr
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
New
$60 - $91/hr
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
New
Lindon, UT · On-site
$44 - $78/hr
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
New
Lindon, UT · On-site
$44 - $78/hr
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
New
Salt Lake City, UT · Remote
Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear ... Our media sales division helps local, regional, and national brands reach potential customers ...
Salt Lake City, UT · Remote
Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear ... Our media sales division helps local, regional, and national brands reach potential customers ...
Provo, UT · On-site
$14 - $15/hr
Must have strong communication and customer service skills. * Must be able to lift, push, pull, or carry heavy objects. * Knowledge of the rules and uses of numbers, including arithmetic, algebra ...
Provo, UT · On-site
$14 - $15/hr
Must have strong communication and customer service skills. * Must be able to lift, push, pull, or carry heavy objects. * Knowledge of the rules and uses of numbers, including arithmetic, algebra ...
Salt Lake City, UT · On-site
$12 - $15/hr
Posted Date 1 week ago(8/27/2026 4:06 PM) Job ID 2026-34399 Location Name University of Utah (Ken Garff University Club) Category Customer Service / Support Type Regular Part-Time Location : Location ...
Salt Lake City, UT · On-site
$12 - $15/hr
Posted Date 1 week ago(8/27/2026 4:06 PM) Job ID 2026-34399 Location Name University of Utah (Ken Garff University Club) Category Customer Service / Support Type Regular Part-Time Location : Location ...
Customer Service practices * Crowd management and control techniques * Fire and public safety regulations * Basic understanding of food service practices * Basic understanding of A/V equipment and ...
Customer Service practices * Crowd management and control techniques * Fire and public safety regulations * Basic understanding of food service practices * Basic understanding of A/V equipment and ...
Provo, UT · On-site
$13 - $15/hr
Provide excellent customer service assistance to internal and external clients. Qualifications * Ability to work effectively in a fast-paced, service-oriented environment subject to frequently ...
Provo, UT · On-site
$13 - $15/hr
Provide excellent customer service assistance to internal and external clients. Qualifications * Ability to work effectively in a fast-paced, service-oriented environment subject to frequently ...
$8.97 - $10.39
2% of jobs
$10.39 - $11.80
4% of jobs
$11.80 - $13.21
11% of jobs
$13.99 is the 25th percentile. Wages below this are outliers.
$13.21 - $14.62
15% of jobs
The median wage is $15.92 / hr.
$14.62 - $16.04
20% of jobs
$16.04 - $17.45
15% of jobs
$18.42 is the 75th percentile. Wages above this are outliers.
$17.45 - $18.86
13% of jobs
$18.86 - $20.27
7% of jobs
$20.27 - $21.69
6% of jobs
$21.69 - $23.10
4% of jobs
$23.10 - $24.51
3% of jobs
$8
$17
$24
A Comcast Customer Service job involves assisting customers with their inquiries, resolving issues related to billing, technical support, and service plans, and ensuring a positive customer experience. Representatives communicate through phone, chat, or email, helping troubleshoot problems and providing solutions. Strong communication, problem-solving skills, and a customer-focused approach are essential for success in this role.
To thrive as a Comcast Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, empathy, and adaptability help you excel when resolving customer concerns and collaborating with colleagues. These skills are vital for delivering a positive customer experience and efficiently handling a wide variety of inquiries and technical issues.
Comcast Customer Service representatives often encounter challenges such as resolving technical issues over the phone, managing high call volumes, and handling frustrated customers. To address these challenges, representatives receive comprehensive training, ongoing support from supervisors, and access to detailed knowledge bases and troubleshooting guides. Team collaboration and regular feedback sessions also help employees improve their skills and share solutions to common problems. By utilizing these resources, team members can confidently provide efficient, empathetic service and maintain high customer satisfaction.
The top searched job categories for Comcast Customer Service jobs in Utah are:
Cities in Utah with the most Comcast Customer Service job openings:
$15.25 - $20.75/hr
Full-time
Re-posted 2 days ago
Communicates and explains account information to customers, focusing on collecting delinquent balances and ensuring first-call resolution.
Calculates and communicates fees, charges, and billing details, and corrects discrepancies on billing statements.
Negotiates with customers to satisfy delinquent balances and promotes self-service options.
As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve.
Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses.
Responsible for accurately and confidently handling customers' inquiries while using negotiation skills to collect delinquent balance(s) and retain the customer on both inbound and outbound calls. Facilitates interactions with customers in a way that is in accordance with the Company's service delivery strategy. Establishes rapport and promotes effective relationships, upholding Comcast's commitment to the customer experience through our Credo, Voice of the Customer (VOC) surveys, and the Comcast Customer Guarantee. Relates well to the customer and demonstrates a favorable image of the organization through effective use of soft skills (including active listening and problem solving skills), professional communications, and internal/external customer interactions. Acts in the best interest of both the customer and company. Works on straight forward tasks using established procedures.
Core Responsibilities:
- Communicates and explains intermediate account information to the customer with focus on collecting the delinquent customer balance, while ensuring first-call resolution for inbound calls.
- Accurately calculates and communicates fees, one-time charges, and/or recurring monthly fees.
- Explains billing cycles, processes, and prorates to ensure that customers understand their statements.
- Corrects discrepancies on customers' billing statements and researches customer billing situations as necessary.
- Utilizes established escalation procedures to expedite prompt resolution.
- Negotiates on every call in an attempt to satisfy delinquent customer balances.
- Multitasks between multiple tools and systems and applies information, knowledge and resolution to the customers' situations.
- Follows company policies and procedures as well as guidelines for Customer Proprietary Network Information (CPNI) and Personal Identifiable information (PII).
- Acts as a product expert, articulating product features (Cable TV, Internet, Phone and XFINITY Home) and the benefits of satisfying a payment to prevent interruption of these services.
- Promotes self-service options.
- Must be able to work in a fast-paced, structured, dynamic and high- transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers.
- Consistently meets or exceeds established goals and performance metrics which reflect higher performance expectations.
- Attends training as required.
- Able to seek assistance from team members and seeks Supervisor support when necessary.
- Interacts with customers to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
All your information will be kept confidential according to EEO guidelines.
Comcast is an EOE/Veterans/Disabled/LGBT employer
