Payment Services Representative
$15.25 - $20.75/hr
Facilitates interactions with customers in a way that is in accordance with the Company's service delivery strategy. Establishes rapport and promotes effective relationships, upholding Comcast ...
Payment Services Representative
$15.25 - $20.75/hr
Facilitates interactions with customers in a way that is in accordance with the Company's service delivery strategy. Establishes rapport and promotes effective relationships, upholding Comcast ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Job Summary The Retail Service Associate supports the store team in delivering a best-in-class ... Understand and follow the Comcast Operating Principles. * Own the customer experience and promote ...
Job Summary The Retail Service Associate supports the store team in delivering a best-in-class ... Understand and follow the Comcast Operating Principles. * Own the customer experience and promote ...
Job Summary The Retail Service Associate supports the store team in delivering a best-in-class ... Understand and follow the Comcast Operating Principles. * Own the customer experience and promote ...
Job Summary The Retail Service Associate supports the store team in delivering a best-in-class ... Understand and follow the Comcast Operating Principles. * Own the customer experience and promote ...
$17.85/hr
Job Summary The Retail Service Associate supports the store team in delivering a best-in-class ... Understand and follow the Comcast Operating Principles. * Own the customer experience and promote ...
$17.85/hr
Job Summary The Retail Service Associate supports the store team in delivering a best-in-class ... Understand and follow the Comcast Operating Principles. * Own the customer experience and promote ...
Xfinity Retail Service Associate
Murray, UT · On-site
$17.85/hr
Job Summary The Retail Service Associate supports the store team in delivering a best-in-class ... Understand and follow the Comcast Operating Principles. * Own the customer experience and promote ...
Xfinity Retail Service Associate
Murray, UT · On-site
$17.85/hr
Job Summary The Retail Service Associate supports the store team in delivering a best-in-class ... Understand and follow the Comcast Operating Principles. * Own the customer experience and promote ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
Advertising Account Executive, Market Retail
Salt Lake City, UT · Remote
$31K - $40K/yr
Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear ... Our media sales division helps local, regional, and national brands reach potential customers ...
New
Advertising Account Executive, Market Retail
Salt Lake City, UT · Remote
$31K - $40K/yr
Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear ... Our media sales division helps local, regional, and national brands reach potential customers ...
New
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... services to life for millions of customers every day. If you share in our passion for teamwork, our ...
Advertising Account Executive, Market Retail
Salt Lake City, UT · Remote
$33K - $42K/yr
Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear ... Our media sales division helps local, regional, and national brands reach potential customers ...
New
Advertising Account Executive, Market Retail
Salt Lake City, UT · Remote
$33K - $42K/yr
Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear ... Our media sales division helps local, regional, and national brands reach potential customers ...
New
Comcast Customer Service information
See Utah salary details
$8.97 - $10.39
2% of jobs
$10.39 - $11.80
4% of jobs
$11.80 - $13.21
11% of jobs
$13.99 is the 25th percentile. Wages below this are outliers.
$13.21 - $14.62
15% of jobs
The median wage is $15.92 / hr.
$14.62 - $16.04
20% of jobs
$16.04 - $17.45
15% of jobs
$18.42 is the 75th percentile. Wages above this are outliers.
$17.45 - $18.86
13% of jobs
$18.86 - $20.27
7% of jobs
$20.27 - $21.69
6% of jobs
$21.69 - $23.10
4% of jobs
$23.10 - $24.51
3% of jobs
$8
$17
$24
How much do comcast customer service jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for comcast customer service in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in Comcast Customer Service, and why are they important?
To thrive as a Comcast Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, empathy, and adaptability help you excel when resolving customer concerns and collaborating with colleagues. These skills are vital for delivering a positive customer experience and efficiently handling a wide variety of inquiries and technical issues.
What are some common challenges faced by Comcast Customer Service representatives, and how are they addressed?
Comcast Customer Service representatives often encounter challenges such as resolving technical issues over the phone, managing high call volumes, and handling frustrated customers. To address these challenges, representatives receive comprehensive training, ongoing support from supervisors, and access to detailed knowledge bases and troubleshooting guides. Team collaboration and regular feedback sessions also help employees improve their skills and share solutions to common problems. By utilizing these resources, team members can confidently provide efficient, empathetic service and maintain high customer satisfaction.
What is a Comcast Customer Service?
A Comcast Customer Service job involves assisting customers with their inquiries, resolving issues related to billing, technical support, and service plans, and ensuring a positive customer experience. Representatives communicate through phone, chat, or email, helping troubleshoot problems and providing solutions. Strong communication, problem-solving skills, and a customer-focused approach are essential for success in this role.
What are popular job titles related to Comcast Customer Service jobs in Utah? For Comcast Customer Service jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Comcast Customer Service jobs in Utah look for? The top searched job categories for Comcast Customer Service jobs in Utah are:
What cities in Utah are hiring for Comcast Customer Service jobs? Cities in Utah with the most Comcast Customer Service job openings:
Job description
Company Description
As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve.
Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses.Â
Job Description
Responsible for accurately and confidently handling customers' inquiries while using negotiation skills to collect delinquent balance(s) and retain the customer on both inbound and outbound calls. Facilitates interactions with customers in a way that is in accordance with the Company's service delivery strategy. Establishes rapport and promotes effective relationships, upholding Comcast's commitment to the customer experience through our Credo, Voice of the Customer (VOC) surveys, and the Comcast Customer Guarantee. Relates well to the customer and demonstrates a favorable image of the organization through effective use of soft skills (including active listening and problem solving skills), professional communications, and internal/external customer interactions. Acts in the best interest of both the customer and company. Works on straight forward tasks using established procedures.
Qualifications
Core Responsibilities:
- Communicates and explains intermediate account information to the customer with focus on collecting the delinquent customer balance, while ensuring first-call resolution for inbound calls.
- Accurately calculates and communicates fees, one-time charges, and/or recurring monthly fees.
- Explains billing cycles, processes, and prorates to ensure that customers understand their statements.
- Corrects discrepancies on customers' billing statements and researches customer billing situations as necessary.
- Utilizes established escalation procedures to expedite prompt resolution.
- Negotiates on every call in an attempt to satisfy delinquent customer balances.
- Multitasks between multiple tools and systems and applies information, knowledge and resolution to the customers' situations.
- Follows company policies and procedures as well as guidelines for Customer Proprietary Network Information (CPNI) and Personal Identifiable information (PII).
- Acts as a product expert, articulating product features (Cable TV, Internet, Phone and XFINITY Home) and the benefits of satisfying a payment to prevent interruption of these services.
- Promotes self-service options.
- Must be able to work in a fast-paced, structured, dynamic and high- transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers.
- Consistently meets or exceeds established goals and performance metrics which reflect higher performance expectations.
- Attends training as required.
- Able to seek assistance from team members and seeks Supervisor support when necessary.
- Interacts with customers to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Comcast is an EOE/Veterans/Disabled/LGBT employer