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Comcast Customer Service Jobs in California (NOW HIRING)

Comcast

Comcast Xfinity Career Fair

Stockton, CA

Company Description Comcast Corporation is a global media and technology company with approximately ... Discover how rewarding it is to sell residential products and services that outshine the ...

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Comcast Customer Service information

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$9

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$26

How much do comcast customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for comcast customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a Comcast Customer Service?

A Comcast Customer Service job involves assisting customers with their inquiries, resolving issues related to billing, technical support, and service plans, and ensuring a positive customer experience. Representatives communicate through phone, chat, or email, helping troubleshoot problems and providing solutions. Strong communication, problem-solving skills, and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in Comcast Customer Service, and why are they important?

To thrive as a Comcast Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, empathy, and adaptability help you excel when resolving customer concerns and collaborating with colleagues. These skills are vital for delivering a positive customer experience and efficiently handling a wide variety of inquiries and technical issues.

What are some common challenges faced by Comcast Customer Service representatives, and how are they addressed?

Comcast Customer Service representatives often encounter challenges such as resolving technical issues over the phone, managing high call volumes, and handling frustrated customers. To address these challenges, representatives receive comprehensive training, ongoing support from supervisors, and access to detailed knowledge bases and troubleshooting guides. Team collaboration and regular feedback sessions also help employees improve their skills and share solutions to common problems. By utilizing these resources, team members can confidently provide efficient, empathetic service and maintain high customer satisfaction.

Does Comcast Customer Service allow work from home?

Comcast Customer Service representatives can work from home, especially for remote support and call center roles, depending on company policies and job requirements. These positions often require familiarity with customer service tools, good communication skills, and a reliable internet connection. Remote work options may vary based on location and role availability.

Does Comcast Customer Service offer remote positions?

Comcast Customer Service roles often include remote positions, especially for customer support representatives, which can be performed from home with a reliable internet connection. These positions typically require training and familiarity with company systems and may involve scheduled shifts or flexible hours.

What are popular job titles related to Comcast Customer Service jobs in California?

For Comcast Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Comcast Customer Service jobs in California look for?

The top searched job categories for Comcast Customer Service jobs in California are:

Comcast Customer Service jobs near you
Infographic showing various Comcast Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Comcast Xfinity Career Fair

Comcast

Stockton, CA

Full-time

Re-posted 25 days ago

Job description

Company Description

Comcast Corporation is a global media and technology company with approximately 126,000 employees. We bring together some of the most creative talent in the industry with the best tech innovators and business minds to deliver exceptional entertainment experiences to millions. With the right technology and people, we believe that our passion for new ideas, teamwork and creativity can change the world.

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows, news, movies or theme park experiences at NBCUniversal, you have a chance to be to part of something big. Learn more about all the exciting career opportunities Comcast and NBCUniversal have to offer.

Job Description

You are Invited to our Career Fair!
Date/Time:
Friday, January 20th, 2017
10:00AM - 2:00PM
Location:
Comcast Field Office
6505 Tam O Shanter Drive,
Stockton, CA 95210
Enter through the doors on the far-left side of the building. Look for the canopy and balloons!
Comcast is Now Hiring Xfinity Sales Associates in the following areas: Stockton & Modesto
Come FACE-TO-FACE with the FUTURE of AWESOME and give your Sales Career the power of XFINITY!
Discover how rewarding it is to sell residential products and services that outshine the competition. Step up to the challenge. Change the game in your life and career as an Xfinity Sales Associate for Comcast!

Additional Information

All your information will be kept confidential according to EEO guidelines.

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