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Comcast Cable Jobs in Utah (NOW HIRING)

Comcast

Payment Services Representative

Sandy, UT

$15.25 - $20.75/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Responsible for ...

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See Utah salary details

$14

$20

$27

How much do comcast cable jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for comcast cable in Utah is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Comcast Cable Technician, and why are they important?

To thrive as a Comcast Cable Technician, you need a basic understanding of electronics, networking, and troubleshooting, often supported by a high school diploma or technical certification. Familiarity with diagnostic tools, cable testing equipment, and industry-standard software like work order management systems is essential. Strong customer service skills, attention to detail, and effective communication help technicians exceed customer expectations and resolve issues efficiently. These skills ensure reliable service delivery, customer satisfaction, and adherence to safety and quality standards in the field.

How well does Comcast pay?

Comcast cable technicians and customer service representatives typically earn hourly wages that range from around $15 to $25, depending on experience and location. The company also offers benefits such as health insurance and retirement plans, with opportunities for overtime and advancement. Compensation can vary based on role, tenure, and geographic area.

How much do Comcast employees get paid?

Comcast employees' salaries vary by role, experience, and location. Entry-level positions such as customer service representatives typically earn around $15 to $20 per hour, while technical and managerial roles can pay significantly higher, often exceeding $50,000 annually. Compensation may also include benefits like health insurance and retirement plans.

What are Comcast Cable jobs?

Comcast Cable jobs refer to a range of positions within Comcast Corporation, primarily focused on providing cable television, internet, voice, and related services to customers. These jobs can include roles in customer service, technical support, field operations, sales, marketing, engineering, and corporate functions. Employees may work directly with customers, maintain and install cable systems, or support business operations behind the scenes. Comcast offers opportunities for career growth, training, and benefits in a dynamic and innovative industry.

What are some common challenges faced by Comcast Cable customer service representatives, and how are they supported in overcoming them?

Comcast Cable customer service representatives often navigate complex technical questions and resolve billing or service issues for a diverse customer base. They may encounter high call volumes and occasionally handle difficult conversations with frustrated customers. To support them, Comcast provides comprehensive training, ongoing coaching, and access to resources such as knowledge bases and escalation teams. This collaborative environment helps representatives address challenges efficiently while developing their problem-solving and communication skills.

Is it hard to get hired at Comcast?

Getting hired at Comcast for roles such as customer service or technical positions typically involves a standard application process, including interviews and background checks. Candidates with relevant skills, experience, and a good work ethic tend to have better chances, but competition can vary depending on the position and location.

Does Comcast have remote jobs?

Comcast offers remote job opportunities in various roles, including customer service, technical support, and sales. These positions often require strong communication skills and familiarity with remote work tools like video conferencing and collaboration platforms. Availability of remote jobs can vary by position and location, so checking Comcast's careers page is recommended.

What is the difference between Comcast Cable vs Comcast Cable Installer?

AspectComcast CableComcast Cable Installer
Primary RoleOversees cable service operations, customer support, and technical management at a corporate levelPerforms installation, maintenance, and repair of cable services at customer locations
Required CredentialsCustomer service skills, technical knowledge, sometimes a high school diploma or equivalentTechnical certifications, driver’s license, and on-the-job training
Work EnvironmentOffice settings, call centers, or corporate facilitiesFieldwork at customer sites, often outdoors or in residential/commercial buildings

Comcast Cable refers to the broader corporate or customer support roles within the company, while Comcast Cable Installer focuses on hands-on installation and maintenance at customer locations. Both roles require technical knowledge, but the installer role is more field-based and hands-on, whereas the corporate role involves management and customer service functions.

What are popular job titles related to Comcast Cable jobs in Utah? For Comcast Cable jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Comcast Cable jobs in Utah look for? The top searched job categories for Comcast Cable jobs in Utah are:
Comcast Cable jobs near you
Infographic showing various Comcast Cable job openings in Utah as of July 2026, with employment types broken down into 94% Full Time, 2% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $42,043 per year, or $20.2 per hour.
Payment Services Representative

Payment Services Representative

Comcast

Sandy, UT

$15.25 - $20.75/hr

Full-time

Posted 24 days ago

Job description

Company Description

As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve.

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. 

Job Description

Responsible for accurately and confidently handling customers' inquiries while using negotiation skills to collect delinquent balance(s) and retain the customer on both inbound and outbound calls. Facilitates interactions with customers in a way that is in accordance with the Company's service delivery strategy. Establishes rapport and promotes effective relationships, upholding Comcast's commitment to the customer experience through our Credo, Voice of the Customer (VOC) surveys, and the Comcast Customer Guarantee. Relates well to the customer and demonstrates a favorable image of the organization through effective use of soft skills (including active listening and problem solving skills), professional communications, and internal/external customer interactions. Acts in the best interest of both the customer and company. Works on straight forward tasks using established procedures.

Qualifications

Core Responsibilities:

- Communicates and explains intermediate account information to the customer with focus on collecting the delinquent customer balance, while ensuring first-call resolution for inbound calls.

- Accurately calculates and communicates fees, one-time charges, and/or recurring monthly fees.

- Explains billing cycles, processes, and prorates to ensure that customers understand their statements.

- Corrects discrepancies on customers' billing statements and researches customer billing situations as necessary.

- Utilizes established escalation procedures to expedite prompt resolution.

- Negotiates on every call in an attempt to satisfy delinquent customer balances.

- Multitasks between multiple tools and systems and applies information, knowledge and resolution to the customers' situations.

- Follows company policies and procedures as well as guidelines for Customer Proprietary Network Information (CPNI) and Personal Identifiable information (PII).

- Acts as a product expert, articulating product features (Cable TV, Internet, Phone and XFINITY Home) and the benefits of satisfying a payment to prevent interruption of these services.

- Promotes self-service options.

- Must be able to work in a fast-paced, structured, dynamic and high- transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers.

- Consistently meets or exceeds established goals and performance metrics which reflect higher performance expectations.

- Attends training as required.

- Able to seek assistance from team members and seeks Supervisor support when necessary.

- Interacts with customers to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

- Other duties and responsibilities as assigned.

Additional Information

All your information will be kept confidential according to EEO guidelines.


Comcast is an EOE/Veterans/Disabled/LGBT employer

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