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Collision Spanish Jobs in Minnesota (NOW HIRING)

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Collision Spanish information

What is a collision Spanish?

Collision Spanish professionals are specialists who assist Spanish-speaking customers in the automotive collision repair industry. They help with interpreting and translating between customers and repair staff, ensuring clear communication about vehicle damage, repair processes, estimates, and insurance claims. Their role is essential in providing a better customer experience for Spanish-speaking clients, bridging language barriers, and facilitating accurate documentation and service.

What skills and qualifications are needed to thrive as a collision estimator who speaks Spanish?

To thrive as a Collision Estimator (Spanish-speaking), you need in-depth knowledge of automotive repair processes, estimating techniques, and fluency in both English and Spanish. Familiarity with estimating software like CCC ONE or Audatex and relevant certifications such as I-CAR are commonly required. Outstanding customer service, attention to detail, and strong communication skills—especially in both languages—help you build trust with clients and collaborate with repair teams. These skills ensure accurate estimates, clear client interactions, and streamlined repair processes in a multicultural environment.

What challenges does a collision estimator face when working with Spanish-speaking clients in an auto body shop?

Collision Estimators who serve Spanish-speaking clients may encounter challenges related to language barriers, ensuring clear communication about repair processes, insurance documentation, and cost estimates. It's important to use bilingual forms, visual aids, and translation tools to help clients understand repair timelines and procedures. Building trust through transparent communication and cultural sensitivity can greatly improve customer satisfaction and streamline the workflow. Collaborating with bilingual team members and participating in ongoing language training can also enhance effectiveness in this role.

What is the difference between Collision Spanish vs Collision Repair Technician?

AspectCollision SpanishCollision Repair Technician
Required CredentialsNone specific, bilingual skills often preferredASE certification, high school diploma or equivalent
Work EnvironmentAuto repair shops, customer service settings, bilingual communicationAuto body shops, repair bays, collision centers
Industry UsageCustomer communication, parts ordering, insurance claimsRepairing vehicle damage, replacing parts, painting
Common Search IntentJobs involving bilingual customer service in auto repairHands-on vehicle repair roles in collision centers

Collision Spanish typically refers to a role focused on bilingual communication within collision repair settings, often involving customer service and administrative tasks. Collision Repair Technicians perform the physical repair work on vehicles. While both roles are part of the collision industry, Collision Spanish emphasizes language skills and customer interaction, whereas Collision Repair Technicians focus on repairing vehicles.

What cities in Minnesota are hiring for Collision Spanish jobs?

Cities in Minnesota with the most Collision Spanish job openings:

Collision Spanish jobs near you

Customer Service Representative

Gerber Collision & Glass

West Saint Paul, MN • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Gerber Collision & Glass rating

6.8

Company rating: 6.8 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

184th of 375 rated vehicle maintenance

Job description

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that’s built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


Job Description:

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.

  • Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and  proper scripting. (CCC One is our repair management system)

  • Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.

  • Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).

  • Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type. 

  • Confirms car rental information and updates CCC One with rental car usage information.

  • Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

Education and/or Experience Required ​

  • High School Diploma or GED (General Education Diploma)

  • Minimum: 1 year experience in a similar role such as administration assistant.

  • Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

  • Fluency in both English and Spanish is highly preferred.

Required Skills/Abilities

  • Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.

  • Strong attention to detail with a high degree of accuracy.

  • Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Other Requirements

  • Valid driver’s license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Annual Paid Time Off (PTO) plans

  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

  • 6 paid holidays annually

  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

  • 401(k) Retirement Plan with company match

  • Employer Paid Short-Term Disability & Life Insurance

  • Additional Voluntary Life Insurance

  • Continuing Education Opportunities

  • Free Prescription or Non-Prescription Safety Glasses annually

  • Annual Voluntary Uniform Stipend

  • Voluntary Daily Pay option available 

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

$18-$22+ per hour based on experience

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