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Collision General Manager Jobs in Kentucky (NOW HIRING)

Gerber Collision & Glass

General Manager

Frankfort, KY · On-site

$100 - $115/hr

The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible to coach and empower each team ...

Kentucky Collision Centers

Detailer

Lexington, KY · On-site

$12.75 - $15.25/hr

Promptly notify the General Manager or assigned technician should any defects or issues be found upon inspection. * Responsible for assisting in the general maintenance of shop location and outside ...

Snap-on Inc

Outside Sales Specialist

Louisville, KY

$75K - $120K/yr

... to general service automotive repair facilities, Automotive Dealerships, and Collision Centers ... Ability to manage multiple priorities with concurrent timelines * Energetic, sense of urgency ...

Snap-on Inc

Outside Sales Specialist

Louisville, KY · On-site

$75K - $120K/yr

... to general service automotive repair facilities, Automotive Dealerships, and Collision Centers ... Ability to manage multiple priorities with concurrent timelines * Energetic, sense of urgency ...

Snap-on Inc

Outside Sales Specialist

Louisville, KY · On-site

$75K - $120K/yr

... to general service automotive repair facilities, Automotive Dealerships, and Collision Centers ... Ability to manage multiple priorities with concurrent timelines * Energetic, sense of urgency ...

RB Global Inc.

Loader Operator I

Eminence, KY · On-site

$17.50 - $22.75/hr

... or manager Qualifications First, let us double-check: * Our requirements are that all candidates ... If you know about cars or have general mechanical knowledge, you will fit in great. Teamwork is ...

Ritchie Bros.

Loader Operator I

Eminence, KY · On-site

$17.50 - $22.75/hr

... or manager Qualifications First, let us double-check: * Our requirements are that all candidates ... If you know about cars or have general mechanical knowledge, you will fit in great. Teamwork is ...

Ritchie Bros.

Loader Operator I

Eminence, KY · On-site

$17.50 - $22.75/hr

... inspectors, yard managers and operators to administrative staff and customer service ... If you know about cars or have general mechanical knowledge, you will fit in great. Teamwork is ...

Ritchie Bros.

Loader Operator I

Eminence, KY · On-site

$20/hr

... or manager Qualifications First, let us double-check: * Our requirements are that all candidates ... If you know about cars or have general mechanical knowledge, you will fit in great. Teamwork is ...

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Collision General Manager information

What are some common challenges collision general managers face in balancing operational efficiency with customer satisfaction?

Collision General Managers often juggle the demands of maintaining high repair quality, meeting tight deadlines, and managing costs, all while ensuring customers have a positive experience. They must coordinate between technicians, estimators, and front-office staff, resolving scheduling conflicts or unexpected delays that can impact customer satisfaction. Additionally, keeping up with evolving automotive technologies and insurance requirements adds complexity to daily operations. Successful managers regularly communicate with their teams and customers to address issues proactively, which helps build trust and streamline workflow.

What is a collision general manager?

Collision General Managers oversee the daily operations of auto body repair shops, ensuring that collision repair services are completed efficiently and to high quality standards. They manage staff, coordinate with insurance companies, handle customer service, and are responsible for budgeting, scheduling, and maintaining safety compliance. Their role is crucial in keeping the business running smoothly, maximizing profitability, and ensuring customer satisfaction. Typically, they have significant experience in automotive repair and strong leadership skills.

What is the difference between Collision General Manager vs Collision Estimator?

AspectCollision General ManagerCollision Estimator
CredentialsManagement experience, industry certifications (e.g., I-CAR, ASE)Technical training, I-CAR certification, high school diploma or equivalent
Work EnvironmentOversees entire collision repair shop operationsPrepares repair estimates, interacts with customers and technicians
Employer & Industry UsageUsed in collision repair shops, dealerships, and insurance-affiliated facilitiesCommonly employed in collision centers, repair shops, and insurance companies

The Collision General Manager focuses on managing overall shop operations, staff, and customer satisfaction, while the Collision Estimator specializes in assessing vehicle damage and preparing repair estimates. Both roles are essential in collision repair facilities but differ in responsibilities and required credentials.

What are the key skills and qualifications needed to thrive as a collision general manager?

To thrive as a Collision General Manager, you need strong leadership abilities, comprehensive knowledge of auto body repair processes, and experience in business operations, often supported by a degree in business or automotive management. Familiarity with estimating software like CCC ONE, management systems, and industry certifications such as I-CAR or ASE are typically required. Excellent communication, problem-solving, and customer service skills distinguish top performers in this role. These skills ensure efficient shop operations, high-quality repairs, and customer satisfaction, all of which are crucial for business growth and reputation.
What are popular job titles related to Collision General Manager jobs in Kentucky? For Collision General Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Collision General Manager jobs in Kentucky look for? The top searched job categories for Collision General Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Collision General Manager jobs? Cities in Kentucky with the most Collision General Manager job openings:
Collision General Manager jobs near you
Infographic showing various Collision General Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

General Manager

Gerber Collision & Glass

Frankfort, KY • On-site

$100 - $115/hr

Other

Posted 4 days ago

Gerber Collision & Glass rating

6.9

Company rating: 6.9 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

181st of 366 rated vehicle maintenance

Job description

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met. They are responsible to coach and empower each team member’s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times.Key Job ResponsibilitiesEnsure consistent execution of WOW (Wow Operating Way) plan.Prepare and manage the annual and monthly operating budget of the collision center.Forecast, target and track monthly sales, profit and expense objectives.Deliver formal annual performance reviews and informal monthly performance reviews.Monitor and maintain all A/P and A/R relating to the Collision Center.Maintain a clean and organized repair facility at all times.Monitor all maintenance required for all shop equipment, including the paint boothProvide training for all staff as necessaryEnsure all staff wear proper safety gear and adhere to dress code.Open and close the facility daily as per established procedures.Conduct or coordinate daily production meetings/walks to confirm through-put and delivery datesManage all estimates to ensure labor mix is within established standards. Manage store capacity.Lead and manage all repair facility personnel.Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.Attend training, information sessions and workshops recommended by Senior Leadership Team.Store CSI performance review and follow up within 24 hours.Education and/or Experience RequiredPost-Secondary Education or equivalent.Proven leadership experience in a collision repair environment or similar role.Required Skills/AbilitiesAttention to detail and a high degree of accuracy.Ability to consistently demonstrate a successful client experienceCommunicate clearly both verbally and in writing.Ability to motivate others utilizing effective coaching tools and management skills.Richmond, Lexington, East KY AreaPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.Compensation Details:$100,000-$115,000 annually depending on experience.#INDNORTH #J-18808-Ljbffr

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