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Collision General Manager Jobs in Connecticut (NOW HIRING)

Motocruit

Collision General Manager (Hamden)

Hamden, CT · On-site

The Collision Manager will oversee all aspects of the collision repair process, from estimating to final delivery, ensuring that repairs are completed to the highest standards of quality, safety, and ...

Crash Champions

Parts Manager

East Hartford, CT · On-site

$16.35 - $30/hr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Communicate to General Manager as needed to discuss optimization * Coordinate parts invoicing:

Crash Champions

Parts Manager

East Hartford, CT · On-site

$16.35/hr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Communicate to General Manager as needed to discuss optimization * Coordinate parts invoicing:

Crash Champions

Parts Manager

East Hartford, CT

$30/hr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Communicate to General Manager as needed to discuss optimization * Coordinate parts invoicing:

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All JobsCollision General JobsCollision General Manager JobsCollision General Manager Jobs in Connecticut

Collision General Manager information

What is a collision general manager?

Collision General Managers oversee the daily operations of auto body repair shops, ensuring that collision repair services are completed efficiently and to high quality standards. They manage staff, coordinate with insurance companies, handle customer service, and are responsible for budgeting, scheduling, and maintaining safety compliance. Their role is crucial in keeping the business running smoothly, maximizing profitability, and ensuring customer satisfaction. Typically, they have significant experience in automotive repair and strong leadership skills.

What are the key skills and qualifications needed to thrive as a collision general manager?

To thrive as a Collision General Manager, you need strong leadership abilities, comprehensive knowledge of auto body repair processes, and experience in business operations, often supported by a degree in business or automotive management. Familiarity with estimating software like CCC ONE, management systems, and industry certifications such as I-CAR or ASE are typically required. Excellent communication, problem-solving, and customer service skills distinguish top performers in this role. These skills ensure efficient shop operations, high-quality repairs, and customer satisfaction, all of which are crucial for business growth and reputation.

What are some common challenges collision general managers face in balancing operational efficiency with customer satisfaction?

Collision General Managers often juggle the demands of maintaining high repair quality, meeting tight deadlines, and managing costs, all while ensuring customers have a positive experience. They must coordinate between technicians, estimators, and front-office staff, resolving scheduling conflicts or unexpected delays that can impact customer satisfaction. Additionally, keeping up with evolving automotive technologies and insurance requirements adds complexity to daily operations. Successful managers regularly communicate with their teams and customers to address issues proactively, which helps build trust and streamline workflow.

What is the difference between Collision General Manager vs Collision Estimator?

AspectCollision General ManagerCollision Estimator
CredentialsManagement experience, industry certifications (e.g., I-CAR, ASE)Technical training, I-CAR certification, high school diploma or equivalent
Work EnvironmentOversees entire collision repair shop operationsPrepares repair estimates, interacts with customers and technicians
Employer & Industry UsageUsed in collision repair shops, dealerships, and insurance-affiliated facilitiesCommonly employed in collision centers, repair shops, and insurance companies

The Collision General Manager focuses on managing overall shop operations, staff, and customer satisfaction, while the Collision Estimator specializes in assessing vehicle damage and preparing repair estimates. Both roles are essential in collision repair facilities but differ in responsibilities and required credentials.

What are popular job titles related to Collision General Manager jobs in Connecticut?

For Collision General Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Collision General Manager jobs in Connecticut look for?

The top searched job categories for Collision General Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Collision General Manager jobs?

Cities in Connecticut with the most Collision General Manager job openings:

Collision General Manager jobs near you
Infographic showing various Collision General Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 2% Temporary, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Collision General Manager (Hamden)

Motocruit

Hamden, CT • On-site

Part-time

Re-posted 22 days ago

Job description

Our Client is seeking an experienced and motivated Collision Manager to lead their collision repair shop. The Collision Manager will oversee all aspects of the collision repair process, from estimating to final delivery, ensuring that repairs are completed to the highest standards of quality, safety, and customer satisfaction.

The successful candidate must have strong leadership skills, be able to work collaboratively with other departments, and have a deep understanding of collision repair processes and procedures.

Responsibilities:

  • Manage and coordinate the workflow of the collision repair shop, ensuring repairs are completed to the highest standards of quality, safety, and customer satisfaction
  • Oversee the estimating process, ensuring accurate and timely estimates are provided to customers and insurance companies
  • Work collaboratively with other departments to ensure the timely and efficient completion of repairs
  • Manage and train a team of technicians, ensuring they are skilled and knowledgeable in their work
  • Monitor and manage key performance indicators (KPIs) to identify areas for improvement and implement changes as needed
  • Ensure compliance with all safety and environmental regulations
  • Develop and maintain relationships with customers and insurance companies, ensuring a high level of customer satisfaction
  • Manage and maintain all equipment and tools in the collision repair shop
  • Manage the budget for the collision repair shop, including expenses and revenue generation

Qualifications:

  • High school diploma or equivalent is preferred
  • Minimum of 5 years of experience in collision repair, with at least 2 years in a management role
  • In-depth knowledge of collision repair processes and procedures, including estimating, repair techniques, and customer service
  • Strong leadership and communication skills, with the ability to motivate and manage a team
  • Proficient in the use of computerized estimating and management systems
  • Valid driver's license

Certifications:

  • ASE (National Institute for Automotive Service Excellence) certification in Collision Repair Management is a plus
  • I-CAR (Inter-Industry Conference on Auto Collision Repair) certification in Collision Repair Management is a plus

Benefits:

If you are an experienced and motivated Collision Manager who takes pride in delivering high-quality work, we encourage you to apply for this exciting opportunity. Our Client offers a competitive compensation, benefits package, and opportunities for career advancement.

About Motocruit:

Motocruit is a leading recruitment firm specializing in the automotive and collision industries.

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