Customer Service Rep
$15.75 - $21.50/hr
As the largest founder-led collision repair service provider in the U.S., we serve our customers ... General Managers and Service Advisors. · Handle receivables, payables, entry of information into ...
Customer Service Rep
$15.75 - $21.50/hr
As the largest founder-led collision repair service provider in the U.S., we serve our customers ... General Managers and Service Advisors. · Handle receivables, payables, entry of information into ...
Customer Service Rep
Parker, CO · On-site
$14.75 - $20/hr
As the largest founder-led collision repair service provider in the U.S., we serve our customers ... General Managers and Service Advisors. · Handle receivables, payables, entry of information into ...
Customer Service Rep
Parker, CO · On-site
$14.75 - $20/hr
As the largest founder-led collision repair service provider in the U.S., we serve our customers ... General Managers and Service Advisors. · Handle receivables, payables, entry of information into ...
Customer Service Representative
Aurora, CO · On-site
$14.81 - $25/hr
... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Provide clerical and administrative support to the General Managers and Service Advisors. * Handle ...
Customer Service Representative
Aurora, CO · On-site
$14.81 - $25/hr
... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Provide clerical and administrative support to the General Managers and Service Advisors. * Handle ...
Customer Service Representative
Aurora, CO · On-site
$25/hr
... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Provide clerical and administrative support to the General Managers and Service Advisors. * Handle ...
Customer Service Representative
Aurora, CO · On-site
$25/hr
... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Provide clerical and administrative support to the General Managers and Service Advisors. * Handle ...
Temp CSR
Lakewood, CO · On-site
$18 - $25/hr
Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...
Temp CSR
Lakewood, CO · On-site
$18 - $25/hr
Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...
Temp CSR
Lakewood, CO · On-site
$18 - $25/hr
Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...
New
Temp CSR
Lakewood, CO · On-site
$18 - $25/hr
Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...
New
Temp CSR
Lakewood, CO · On-site
$18 - $25/hr
Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...
Temp CSR
Lakewood, CO · On-site
$18 - $25/hr
Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...
Assistant Controller - Fixed Operations
Littleton, CO · On-site
$105K - $130K/yr
Serve as a primary accounting resource for Service Managers, Parts Managers, collision leadership ... Review general-ledger activity, journal entries, account reconciliations, accruals, and supporting ...
New
Assistant Controller - Fixed Operations
Littleton, CO · On-site
$105K - $130K/yr
Serve as a primary accounting resource for Service Managers, Parts Managers, collision leadership ... Review general-ledger activity, journal entries, account reconciliations, accruals, and supporting ...
New
Autobody Mechanic
Colorado Springs, CO · On-site
$60K - $120K/yr
... 60k-$120k +SummaryPerform collision related mechanical work to factory and dealership ... Notifies management of any difficulties or problems that may prevent a quality job from being ...
Quick apply
Autobody Mechanic
Colorado Springs, CO · On-site
$60K - $120K/yr
... 60k-$120k +SummaryPerform collision related mechanical work to factory and dealership ... Notifies management of any difficulties or problems that may prevent a quality job from being ...
... collision related mechanical work to factory and dealership specifications and time standards ... Notifies management of any difficulties or problems that may prevent a quality job from being ...
... collision related mechanical work to factory and dealership specifications and time standards ... Notifies management of any difficulties or problems that may prevent a quality job from being ...
Autobody Mechanic
Colorado Springs, CO · On-site
$60K - $120K/yr
... collision related mechanical work to factory and dealership specifications and time standards ... Notifies management of any difficulties or problems that may prevent a quality job from being ...
Autobody Mechanic
Colorado Springs, CO · On-site
$60K - $120K/yr
... collision related mechanical work to factory and dealership specifications and time standards ... Notifies management of any difficulties or problems that may prevent a quality job from being ...
... the "Accident Management Center'' activity to customers and other Fleet personnel on a diverse ... Determining cost effectiveness for vehicle collision damage to authorize repairs up to the micro ...
... the "Accident Management Center'' activity to customers and other Fleet personnel on a diverse ... Determining cost effectiveness for vehicle collision damage to authorize repairs up to the micro ...
Assistant Coordinator, CSUVetCE Events and Hospitality - General Open Pool FY27
Fort Collins, CO · On-site
$53K - $62K/yr
... collision is our daily purpose. CSUVetCE, though a relatively new team, is now the largest ... Manage the CE operating program and communicate program details with external stakeholders ...
Assistant Coordinator, CSUVetCE Events and Hospitality - General Open Pool FY27
Fort Collins, CO · On-site
$53K - $62K/yr
... collision is our daily purpose. CSUVetCE, though a relatively new team, is now the largest ... Manage the CE operating program and communicate program details with external stakeholders ...
... collision is our daily purpose. CSUVetCE, though a relatively new team, is now the largest ... Manage the CE operating program and communicate program details with external stakeholders ...
... collision is our daily purpose. CSUVetCE, though a relatively new team, is now the largest ... Manage the CE operating program and communicate program details with external stakeholders ...
Auto Glass Technician (Commission)
$25 - $30/hr
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
Auto Glass Technician (Commission)
$25 - $30/hr
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
Auto Glass Technician (Commission)
Littleton, CO · On-site
$25 - $30/hr
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
Auto Glass Technician (Commission)
Littleton, CO · On-site
$25 - $30/hr
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
Auto Glass Technician (Commission)
$25 - $30/hr
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
Auto Glass Technician (Commission)
$25 - $30/hr
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
Auto Glass Technician (Hawthorne)
$25 - $32/hr
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
Auto Glass Technician (Hawthorne)
$25 - $32/hr
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
Auto Glass Technician (Commission)
Littleton, CO · On-site
$25 - $30/hr
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
Auto Glass Technician (Commission)
Littleton, CO · On-site
$25 - $30/hr
... in collision and glass services. As we continue to grow and lead the industry, we ensure you have ... Immediately follow up with the Glass Manager on any problems that arise in the installation of the ...
Collision General Manager information
What are some common challenges collision general managers face in balancing operational efficiency with customer satisfaction?
Collision General Managers often juggle the demands of maintaining high repair quality, meeting tight deadlines, and managing costs, all while ensuring customers have a positive experience. They must coordinate between technicians, estimators, and front-office staff, resolving scheduling conflicts or unexpected delays that can impact customer satisfaction. Additionally, keeping up with evolving automotive technologies and insurance requirements adds complexity to daily operations. Successful managers regularly communicate with their teams and customers to address issues proactively, which helps build trust and streamline workflow.
What is a collision general manager?
Collision General Managers oversee the daily operations of auto body repair shops, ensuring that collision repair services are completed efficiently and to high quality standards. They manage staff, coordinate with insurance companies, handle customer service, and are responsible for budgeting, scheduling, and maintaining safety compliance. Their role is crucial in keeping the business running smoothly, maximizing profitability, and ensuring customer satisfaction. Typically, they have significant experience in automotive repair and strong leadership skills.
What is the difference between Collision General Manager vs Collision Estimator?
| Aspect | Collision General Manager | Collision Estimator |
|---|---|---|
| Credentials | Management experience, industry certifications (e.g., I-CAR, ASE) | Technical training, I-CAR certification, high school diploma or equivalent |
| Work Environment | Oversees entire collision repair shop operations | Prepares repair estimates, interacts with customers and technicians |
| Employer & Industry Usage | Used in collision repair shops, dealerships, and insurance-affiliated facilities | Commonly employed in collision centers, repair shops, and insurance companies |
The Collision General Manager focuses on managing overall shop operations, staff, and customer satisfaction, while the Collision Estimator specializes in assessing vehicle damage and preparing repair estimates. Both roles are essential in collision repair facilities but differ in responsibilities and required credentials.
What are the key skills and qualifications needed to thrive as a collision general manager?
To thrive as a Collision General Manager, you need strong leadership abilities, comprehensive knowledge of auto body repair processes, and experience in business operations, often supported by a degree in business or automotive management. Familiarity with estimating software like CCC ONE, management systems, and industry certifications such as I-CAR or ASE are typically required. Excellent communication, problem-solving, and customer service skills distinguish top performers in this role. These skills ensure efficient shop operations, high-quality repairs, and customer satisfaction, all of which are crucial for business growth and reputation.
What are popular job titles related to Collision General Manager jobs in Colorado? For Collision General Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Collision General Manager jobs in Colorado look for? The top searched job categories for Collision General Manager jobs in Colorado are:
$15.75 - $21.50/hr
Full-time
Medical, Dental, Vision, Retirement
Re-posted 2 days ago
Crash Champions rating
7.0
Based on 93 frontline employees who took The Breakroom Quiz
166th of 363 rated vehicle maintenance
Job description
Champions Do More
Crash Champions is home to a collection of team members driven by a deeply rooted purpose and guided by a powerful principle: Here, We Do More.
It is the Crash Champions DNA and it is the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.
The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of customer service, communication skills, and a positive attitude. The Customer Service Representative will acquire a working level of technical knowledge about the auto-collision repair process.
Responsibilities
· Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
· Clean workspace, this is the first point of contact our customers have with our facility.
· Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
· Provide clerical and administrative support to the General Managers and Service Advisors.
· Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
· Perform other related duties as assigned
Qualifications
- Interpersonal and customer service skills.
- Analytical and problem-solving skills.
- Multitasking and organizational skills.
- Ability to answer a high volume of calls and/or emails daily.
- Attentiveness and patience
Benefits
- Competitive pay
- Weekly Paychecks
- 401K with company match
- Medical/Vision/Dental Insurance
- Additional elective benefits
Submit a Referral (https://field-crashchampions.icims.com/jobs/3074/customer-service-rep/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834383836)
Location US-CO-Centennial
ID 2023-3074
Category Customer Service
Position Type Regular Full-Time
Remote No
What Crash Champions employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Crash Champions
Sourced by ZipRecruiter
Founded in 1999, and based in Chicago, IL, Crash Champions, LLC ("Crash Champions"or the"Company") is the fifth largest independent collision repair chain in the United States, with an established presence in 17 states- and formal direct repair program ("DRP") relationships with most leading insurance carriers. The Company is led by founder and CEO Matt Ebert, who maintains an impressive track record of both organic and acquisition growth. As an acquiror of choice with a value-added capital partner, Crash Champions is expected to grow from a multi-regional business into a nationally recognized provider of collision repair services. Based upon the current pipeline of acquisitions and greenfield openings.
Industry
Motor vehicle and motor vehicle parts wholesalers
Company size
51 - 200 Employees
Headquarters location
Westmont, IL, US
Year founded
1999