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Collision Center Manager Jobs in Chicago, IL (NOW HIRING)

The Boyd Group

Collision General Manager

Highland Park, IL · On-site

$90K - $115K/yr

The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible to coach and empower each team ...

The Boyd Group

Collision Manager in Training

Highland, IN · On-site

$75K - $85K/yr

Managers in Training are responsible for learning to be experts on Gerber Collision & Glass' processes and every positions' responsibilities in the WOW Process while WOWing every customer and ...

The Boyd Group

Collision Manager in Training

Highland, IN · On-site

$75K - $85K/yr

Managers in Training are responsible for learning to be experts on Gerber Collision & Glass' processes and every positions' responsibilities in the WOW Process while WOWing every customer and ...

The Boyd Group

Collision Manager in Training

Highland, IN · On-site

$75K - $85K/yr

Managers in Training are responsible for learning to be experts on Gerber Collision & Glass' processes and every positions' responsibilities in the WOW Process while WOWing every customer and ...

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All JobsCollision Center JobsCollision Center Manager JobsCollision Center Manager Jobs in Chicago, IL

Collision Center Manager information

See Chicago, IL salary details

$27.8K

$70.6K

$111.8K

How much do collision center manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for collision center manager in Chicago, IL is $70,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $88,100.00 per year, depending on experience, location, and employer.

What does a collision center manager do?

As a collision center manager, you lead and manage an automotive accident repair center, ensuring sales, financial, and customer satisfaction goals are achieved. Your responsibilities include examining cars in the auto body shop that have been in an accident and estimating the cost of parts and labor to fix each vehicle. You plan daily collision repair schedules to ensure efficient workflow, assign work, supervise the parts department, estimate repair time, and meet customer deadlines. You are also expected to identify and solve quality issues and repair delays quickly. Other duties include inspecting repairs to verify that standard operating procedures are followed and that you meet strict quality standards before delivering vehicles to customers. You may also manage the annual budget and hold team meetings to ensure staff members understand top priorities.

What does a collision center manager do?

A Collision Center Manager oversees the daily operations of an auto body repair shop, ensuring that vehicles are repaired efficiently and safely after accidents. They manage staff, coordinate repair schedules, maintain quality control, and handle customer service issues. Additionally, they are responsible for budgeting, ordering parts, and ensuring compliance with safety and environmental regulations. The manager acts as a liaison between customers, insurance companies, and technicians to ensure a smooth repair process.

What are the key skills and qualifications needed to thrive as a collision center manager, and why are they important?

To thrive as a Collision Center Manager, you need expertise in auto body repair, strong leadership abilities, and experience in shop operations, typically supported by industry training or certifications such as I-CAR or ASE. Familiarity with estimating software like CCC ONE, Mitchell, and management systems is crucial for overseeing workflow and insurance claims. Exceptional communication, customer service, and problem-solving skills help you lead teams and ensure customer satisfaction. These competencies are vital for maintaining efficient operations, achieving profitability, and delivering high-quality repairs in a competitive market.

What are some common challenges a collision center manager faces, and how can they effectively address them?

Collision Center Managers often encounter challenges such as balancing repair quality with efficiency, managing customer expectations, and coordinating a diverse team of technicians and support staff. To address these, effective communication and strong organizational skills are essential. Staying up-to-date with industry certifications and repair technologies, implementing clear workflow processes, and fostering a positive team environment can help ensure high customer satisfaction and smooth operations.

What is the difference between Collision Center Manager vs Collision Repair Technician?

AspectCollision Center ManagerCollision Repair Technician
CredentialsManagement experience, industry certifications (e.g., I-CAR, ASE)Technical certifications, ASE certifications often preferred
Work EnvironmentOffice and administrative settings, overseeing operationsRepair bays, hands-on vehicle repair
Employer & Industry UsageAuto body shops, collision centers, dealershipsAuto body shops, collision centers, dealerships
Search & Comparison IntentManagement roles, overseeing collision repair operationsTechnical repair work, vehicle restoration

The Collision Center Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, often requiring management experience and certifications. In contrast, the Collision Repair Technician performs hands-on vehicle repairs, requiring technical skills and certifications. Both roles are essential in the collision repair industry but differ in responsibilities and work environment.

More about Collision Center Manager jobs

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For Collision Center Manager jobs in Chicago, IL, the most frequently searched job titles are:

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The top searched job categories for Collision Center Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Collision Center Manager jobs?

Cities near Chicago, IL with the most Collision Center Manager job openings:

Collision Center Manager jobs near you
Infographic showing various Collision Center Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $69,993 per year, or $33.7 per hour.

Collision General Manager

Gerber Collision & Glass

Highland Park, IL

$90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Gerber Collision & Glass rating

6.8

Company rating: 6.8 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

195th of 373 rated vehicle maintenance

Job description

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that’s built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


Job Description:

The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures.  The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met.  They are responsible to coach and empower each team member’s performance and success in their individual roles.  The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members.  General Managers are committed to leading by example at all times.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.

  • Prepare and manage the annual and monthly operating budget of the collision center.

  • Forecast, target and track monthly sales, profit and expense objectives.

  • Deliver formal annual performance reviews and informal monthly performance reviews.

  • Monitor and maintain all A/P and A/R relating to the Collision Center.

  • Maintain a clean and organized repair facility at all times.

  • Monitor all maintenance required for all shop equipment, including the paint booth

  • Provide training for all staff as necessary

  • Ensure all staff wear proper safety gear and adhere to dress code.

  • Open and close the facility daily as per established procedures.

  • Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates

  • Manage all estimates to ensure labor mix is within established standards.  Manage store capacity.

  • Lead and manage all repair facility personnel.

  • Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.

  • Attend training, information sessions and workshops recommended by Senior Leadership Team.

  • Store CSI performance review and follow up within 24 hours.

Education and/or Experience Required

  • Post-Secondary Education or equivalent.

  • Proven leadership experience in a collision repair environment or similar role.

Required Skills/Abilities

  • Attention to detail and a high degree of accuracy.

  • Ability to consistently demonstrate a successful client experience

  • Communicate clearly both verbally and in writing.

  • Ability to motivate others utilizing effective coaching tools and management skills.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Annual Paid Time Off (PTO) plans

  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

  • 6 paid holidays annually

  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

  • 401(k) Retirement Plan with company match

  • Employer Paid Short-Term Disability & Life Insurance

  • Additional Voluntary Life Insurance

  • Continuing Education Opportunities

  • Free Prescription or Non-Prescription Safety Glasses annually

  • Annual Voluntary Uniform Stipend

  • Voluntary Daily Pay option available 

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

Pay: $90,000 - $115,000 a year.

Qualify for Quarterly Bonuses.

***This posting is part of our ongoing effort to identify qualified candidates for future opportunities. Applications are accepted on an ongoing basis***

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