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Collision Advisor Jobs in Florida (NOW HIRING)

Crash Champions

Associate Service Advisor

Homestead, FL · On-site

$15 - $23.70/hr

For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Crash Champions

Customer Service Representative

Miami, FL

$15.25 - $20.75/hr

As the largest founder-led collision repair service provider in the U.S., we serve our customers ... Communicate with Service Advisor: Frequently communicate to get updates regarding the status of ...

Sunshine Auto Center

Automotive Technician

Pompano Beach, FL · On-site

$65K - $120K/yr

... advisors in a non-technical manner. * Must have a valid Florida drivers license to be able to road ... We're accepted by the American Automobile Association, AAA, as an approved automotive collision and ...

Crash Champions

Service Advisor

Pompano Beach, FL

As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at ...

Crash Champions

Service Advisor

Tampa, FL

As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at ...

Crash Champions

Service Advisor

Riviera Beach, FL

As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at ...

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Collision Advisor information

How does a collision advisor typically collaborate with technicians and insurance adjusters during the repair process?

A Collision Advisor acts as a liaison between customers, technicians, and insurance adjusters to ensure a smooth repair process. They are responsible for communicating repair needs and timelines to the technicians, while also providing detailed estimates and updates to insurance adjusters. Regular coordination helps prevent misunderstandings and keeps all parties informed about progress and any changes. This collaborative approach ensures customer satisfaction, efficient workflow, and accurate claim processing.

What are the key skills and qualifications needed to thrive as a collision advisor, and why are they important?

To thrive as a Collision Advisor, you need a solid understanding of automotive repair processes, estimating, and customer service, often supported by experience in the collision repair industry. Familiarity with estimating software such as CCC ONE or Mitchell, and knowledge of insurance claim processes, are typically required. Exceptional communication, organizational skills, and the ability to manage customer expectations help set top performers apart. These skills are essential for accurately assessing damage, providing clear estimates, and ensuring customer satisfaction throughout the repair process.

What is the difference between Collision Advisor vs Auto Body Technician?

AspectCollision AdvisorAuto Body Technician
CertificationsCustomer service, estimating, and insurance knowledgeASE certifications, collision repair certifications
Work EnvironmentOffice setting, interacting with customers and insurance companiesRepair shop, working on vehicle repairs
Primary ResponsibilitiesAssessing vehicle damage, preparing estimates, coordinating repairsPerforming repairs, replacing parts, restoring vehicle condition

While both roles are essential in the collision repair industry, a Collision Advisor primarily focuses on customer interaction, estimating, and coordinating repairs, whereas an Auto Body Technician performs the physical repairs on vehicles. Understanding these differences helps job seekers identify the right career path in auto collision repair.

What is a collision advisor?

A Collision Advisor is a professional who assists customers after their vehicles have been involved in accidents. They serve as the primary point of contact between the customer and the auto body shop, helping to assess vehicle damage, explain repair processes, and coordinate with insurance companies. Collision Advisors also provide repair estimates, schedule work, and ensure customer satisfaction throughout the repair process. Their goal is to make the repair experience smooth and stress-free for clients.

What are popular job titles related to Collision Advisor jobs in Florida?

For Collision Advisor jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Collision Advisor jobs in Florida look for?

The top searched job categories for Collision Advisor jobs in Florida are:

Collision Advisor jobs near you
Infographic showing various Collision Advisor job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Automotive Service Advisor

Group 1 Automotive, Inc.

Pensacola, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

80th of 152 rated car dealerships

Job description

About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
We are looking to add qualified Automotive Service Advisor to our team!
Responsibilities
  • Schedule and confirm appointments to ensure smooth customer experience
  • Create transparent repair orders with accurate cost and time estimates
  • Communicate with technicians and parts team to guarantee timely service completion
  • Provide regular updates to customers on the status of their vehicle
  • Maintain strong product knowledge to assist with service needs and warranty information

Qualifications
  • Previous experience as an automotive technician/mechanic
  • High school diploma or equivalent
  • Valid driver license in the state that you will work and a good driving record
  • Excellent customer service skills
  • Professional appearance and work ethic
  • Must pass background check, MVR, and drug screening

We offer:
  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment with job training, provided equipment, and advancement opportunities
  • Market-leading pay based on experience plus bonuses
  • Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition

Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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