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Collector Jobs in Rialto, CA (NOW HIRING)

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Position Overview The QA Specialist monitors and evaluates collector interactions with customers and third parties through live and recorded call reviews. This role helps ensure adherence to ...

New

Archaeologist

Banning, CA · On-site

$80K/yr

Knowledge of GPS data collection equipment (Trimble, Arrow, SX Blue, Bad Elf, Arc Collector, Terrasync, ArcMap) * Knowledge of the NHPA Section 106 process * Knowledge of other federal and state laws ...

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Collector information

See Rialto, CA salary details

$12

$21

$27

How much do collector jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collector in Rialto, CA is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.92 per hour, depending on experience, location, and employer.

What is the difference between Collector vs Debt Collector?

AspectCollectorDebt Collector
Required CredentialsHigh school diploma or equivalent; sometimes certification in collectionsHigh school diploma; often similar certifications in collections
Work EnvironmentOffice setting, sometimes remote; interacts with clients and customersOffice or field; contacts debtors via phone, email, or in person
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, financial institutions
Common Search & ComparisonYesYes

Both Collector and Debt Collector roles involve recovering payments owed by customers. While they share similar credentials and work environments, a Collector typically works within a company to manage accounts receivable, whereas a Debt Collector often works for third-party agencies contacting debtors to recover overdue payments. Understanding these differences helps job seekers find the right role in the collections industry.

What is a collector?

A collector collects money owed on accounts for a company. This is not limited to outstanding debts, as these are usually passed on to another department or company. In this career, you instead remind customers and take payments for accounts. Qualifications include understanding FDCPA and other debt related regulations, using skip tracing technique, and active listening skills. Your job duties include making outbound calls or taking calls from consumer to ensure they make payments on their accounts. Experience is not usually required, but a customer service background can be beneficial.

What are the key skills and qualifications needed to thrive as a collector, and why are they important?

To thrive as a Collector, you need a solid understanding of debt collection practices, negotiation skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and knowledge of regulations like the Fair Debt Collection Practices Act (FDCPA) are typically required. Strong communication, persistence, and conflict resolution abilities help build rapport with clients and resolve outstanding debts effectively. These skills are vital to maximize recoveries while maintaining compliance and positive client relationships.

What does a collector do?

A Collector is responsible for recovering overdue payments from individuals or businesses on behalf of creditors, such as banks, utility companies, or other organizations. Their duties include contacting debtors by phone, mail, or email, negotiating repayment plans, and maintaining records of collection activities. Collectors must follow regulations and ethical practices while seeking to resolve outstanding debts and help clients recover funds.

What are some common challenges faced by collectors, and how can they effectively handle difficult customer interactions?

Collectors often encounter challenges such as dealing with unresponsive or distressed customers and meeting strict collection targets. Effective communication and empathy are crucial for building rapport and negotiating payment plans. Many organizations provide training in conflict resolution and compliance with legal regulations, which helps collectors maintain professionalism and protect both the company's and customers' interests. Peer support and regular team meetings also offer opportunities to share strategies and overcome obstacles together.

What jobs do collectors have?

Collectors work in various fields such as art, antiques, coins, stamps, and memorabilia, often working in museums, auction houses, retail stores, or as private collectors. They may also work as appraisers, sales associates, or in inventory management, requiring knowledge of their specific collecting area and sometimes certifications. The job involves research, valuation, and preservation of items, often requiring attention to detail and organizational skills.
What job categories do people searching Collector jobs in Rialto, CA look for? The top searched job categories for Collector jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Collector jobs? Cities near Rialto, CA with the most Collector job openings:
Infographic showing various Collector job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,815 per year, or $21.1 per hour.

Enterprise Business Systems Analyst- ATC*

County of San Bernardino, CA

San Bernardino, CA • On-site

$103K - $142K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago


San Bernardino County rating

7.7

Company rating: 7.7 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

480th of 842 rated public administrative organizations


Job description

Salary : $103,750.40 - $142,979.20 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 26-01639ATC-02
Department: Auditor-Controller/Treasurer/Tax Collector
Opening Date: 07/25/2026
Closing Date: 8/21/2026 5:00 PM Pacific
FLSA: Non-Exempt
The Job
The Office of the Auditor-Controller/Treasurer/Tax Collector (ATC) is seeking highly experienced and motivated Enterprise Business Systems Analyst - ATC* professionals with strong knowledge of enterprise systems, infrastructure, cloud architecture, and project leadership who can analyze complex business needs and design innovative technology solutions that align with strategic business objectives.
The ideal candidate will demonstrate the ability to evaluate existing systems, assess business and technical risks, develop enterprise architecture strategies, and recommend scalable, secure, and sustainable solutions that support long-term organizational growth, business continuity, and cross-departmental collaboration. The successful candidate will serve as a trusted advisor to executive leadership and stakeholders by providing strategic guidance on enterprise architecture, technology modernization, digital transformation initiatives, and business process improvements while ensuring alignment with County standards, policies, and enterprise technology roadmaps.
Enterprise Business Systems Analyst- ATC professionals serve as Business Project Leads and enterprise technology advisors responsible for leading complex, cross-functional initiatives from concept through implementation while ensuring successful project delivery, governance, and long-term operational support. These professionals are experts in:
  • Leading enterprise technology initiatives by managing project planning, governance, scope, schedules, budgets, resources, risks, change management, and successful project delivery using industry-standard project management, enterprise architecture, and Software Development Life Cycle (SDLC) methodologies.
  • Analyzing business needs and designing enterprise solutions by evaluating current systems, identifying business and technical requirements, assessing risks, and developing scalable, secure, resilient, and sustainable architectures that align with County standards, strategic objectives, and long-term technology roadmaps.
  • Collaborating with executive leadership, business stakeholders, technical teams, vendors, and external partners to provide strategic guidance, facilitate consensus, manage vendor relationships and procurement activities, present executive-level recommendations, and ensure successful implementation of enterprise initiatives.
  • Leading cross-functional teams and organizational change efforts by mentoring staff, coordinating technical and business resources, supporting stakeholder engagement, user adoption, training, transition to operations, and fostering collaboration across multiple departments and disciplines.
  • Managing enterprise solutions delivery and operational readiness by overseeing system integration, testing strategies, deployment planning, implementation, post-production support, continuous service improvement, and initiatives that enhance enterprise data sharing, system integration, and Countywide operational effectiveness.
  • Driving strategic technology planning and business value by developing modernization roadmaps, defining project success metrics and Key Performance Indicators (KPIs), evaluating solution effectiveness and return on investment, and providing subject matter expertise to support the ongoing evolution of enterprise business systems and infrastructure.

*Official job title: Enterprise Business Systems Analyst; for more information, refer to the job description.
ABOUT THE DEPARTMENT
The office of the San Bernardino County Auditor-Controller/Treasurer/Tax Collector (ATC) is committed to serving the citizens of the County by processing, safeguarding, and providing information regarding the finances and public records of the County. Our well-trained and accountable staff perform these functions with integrity, independent judgment, and outstanding service. We value accuracy, timeliness, courtesy, innovation, and efficiency with the goal of providing the citizens of the County with a better quality of life under a shared Countywide Vision that creates a broad range of choices for its residents in how they work, live, and play.
Be a part of a team that promotes continuous learning and professional growth and commitment to providing diverse career path opportunities. ATC aims to cultivate a workforce that thrives on innovation and excellence, enabling team members to achieve their full potential while contributing to department's shared success. Follow this link to learn more information about the Auditor-Controller/Treasurer/Tax Collector's office.
To learn more, follow the links below:
BENEFITS PACKAGE
To
review the job-specific benefits, refer to:
Memoranda of
Understanding (MOU)
CONDITIONS OF EMPLOYMENT
Pre-Employment Process:Applicants must pass a background investigation, which includes fingerprinting, work history & education check, as well as a job-related physical exam and drug screening.
Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required.
Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Incumbents must be able to present their legal right to work in the United States.
Minimum Requirements
Candidates MUST meet all requirements listed below in order to qualify.
REQUIRED EXPERIENCE: Four (4) years of full-time equivalent experience in a production environment performing business systems analysis, within the past five (5) years. Must include experience in at least four (4) of the following areas: project management or leading cross-functional teams, requirements gathering, end user acceptance testing, process mapping, workflow diagramming, documenting business rules, writing specifications, developing procedures to improve systems, feasibility studies, and cost/benefit analysis.
Typical qualifying experience may include performing duties equivalent to the
LEADERSHIP EXPERIENCE: Must include a minimum of two (2) years working as a project leader, while leading IT staff, for large-scale enterprise business processes and application development projects. Experience must also include the use of a systems development methodology (Agile/Waterfall methodologies). Experience may be concurrent.
REQUIRED EDUCATION: Sixty (60) semester (90 quarter) units of completed courses from an accredited college/university* in programming, computer science, software engineering, or a related field.
Education Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement.
*Note: Qualifying degrees or coursework must be completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees/coursework completed outside the United States must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework.
Desired Qualifications
The desired candidates will possess:
  • Strong knowledge of enterprise systems, infrastructure, and cloud architectural frameworks.
  • Proven ability to analyze complex business processes and translate them into scalable, secure, and efficient architectural solutions.
  • Experience evaluating enterprise IT environments and recommending strategies that ensure business continuity, interoperability, and long-term sustainability.
  • Expertise in aligning technology initiatives with organizational goals, policies, and cross-departmental requirements.
  • Skilled in assessing risks, dependencies, and impacts of proposed solutions on countywide infrastructure.
  • Ability to serve as a trusted advisor, guiding stakeholders through architectural decisions and fostering collaboration across technical and business teams.

Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure:Please complete and submit the online employment application and supplemental questionnaire for consideration by 5:00 PM PST, AUGUST 7, 2026.Resumeswill not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):San Bernardino County is an and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation:If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitmentfiling deadline.
Veterans' Preference:Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the
For more important details,
Administrative Services Unit
San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
Please review the appropriate * for more information
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the for more detailed information.
*Retirement benefits subject to change.
01
PLEASE READ THE BELOW STATEMENT
Instructions:
The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.
  • I have read and understand the above statement.

02
Education: Indicate the highest level of education completed in information technology, business administration or a closely related field.
  • Master's degree
  • Bachelor's degree
  • Associate's degree
  • Thirty (30) semester (45 quarter) units
  • Less than thirty (30) semester (45 quarter) units

03
Education/Coursework: A list of coursework is required. Please provide the following information:
  • Course Number & Title
  • School name
  • Units: number of units & type (semester or quarter)
    Example: CSCI 1-Computer Science I, CSUSB, 4 qtr units.If you have completed a degree in Computer Science or other closely related field, indicate below the degree completed (e.g., B.S., M.S., etc.), major field, and school. You do not need to list coursework.
    Example: B.S. Computer Science, CSU San Bernardino
    If you have attached unofficial transcripts in lieu of listing coursework, please indicate such below.If none, indicate "N/A."

  • 04
    Certification: Please list project management certificate(s) you may possess.
    If you do not possess any certificates, indicate "N/A."
    05
    IT Enterprise Business Systems Analysis: Of the following, indicate the areas where you possess four (4) years of experience. Lack of experience with any of the below listed systems does not preclude a candidate from meeting the minimum qualifications.
    • SDLC Methodologies
    • Feasibility/Cost/Benefit Analysis
    • RFP Analysis and Review
    • Requirements Gathering
    • Process Mapping/Workflow Diagramming
    • Quality Assurance Testing
    • Software Maintenance
    • Business Process Improvement
    • Documentation and Written Communication
    • System Rollout and Deployment
    • End User Training
    • Proje

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