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Collector Jobs in Montgomery, AL (NOW HIRING)

Career Personnel

Collector

Montgomery, AL · On-site

$15/hr

Responsibilities: * Contact customers who have outstanding debts and negotiate payment plans * Ensure timely payments and follow up with customers as needed * Maintain accurate records of all ...

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Collector information

See Montgomery, AL salary details

$10

$17

$23

How much do collector jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for collector in Montgomery, AL is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.08 per hour, depending on experience, location, and employer.

What is a collector?

A collector collects money owed on accounts for a company. This is not limited to outstanding debts, as these are usually passed on to another department or company. In this career, you instead remind customers and take payments for accounts. Qualifications include understanding FDCPA and other debt related regulations, using skip tracing technique, and active listening skills. Your job duties include making outbound calls or taking calls from consumer to ensure they make payments on their accounts. Experience is not usually required, but a customer service background can be beneficial.

What does a collector do?

A Collector is responsible for recovering overdue payments from individuals or businesses on behalf of creditors, such as banks, utility companies, or other organizations. Their duties include contacting debtors by phone, mail, or email, negotiating repayment plans, and maintaining records of collection activities. Collectors must follow regulations and ethical practices while seeking to resolve outstanding debts and help clients recover funds.

What are the key skills and qualifications needed to thrive as a collector, and why are they important?

To thrive as a Collector, you need a solid understanding of debt collection practices, negotiation skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and knowledge of regulations like the Fair Debt Collection Practices Act (FDCPA) are typically required. Strong communication, persistence, and conflict resolution abilities help build rapport with clients and resolve outstanding debts effectively. These skills are vital to maximize recoveries while maintaining compliance and positive client relationships.

What are some common challenges faced by collectors, and how can they effectively handle difficult customer interactions?

Collectors often encounter challenges such as dealing with unresponsive or distressed customers and meeting strict collection targets. Effective communication and empathy are crucial for building rapport and negotiating payment plans. Many organizations provide training in conflict resolution and compliance with legal regulations, which helps collectors maintain professionalism and protect both the company's and customers' interests. Peer support and regular team meetings also offer opportunities to share strategies and overcome obstacles together.

What is the difference between Collector vs Debt Collector?

AspectCollectorDebt Collector
Required CredentialsHigh school diploma or equivalent; sometimes certification in collectionsHigh school diploma; often similar certifications in collections
Work EnvironmentOffice setting, sometimes remote; interacts with clients and customersOffice or field; contacts debtors via phone, email, or in person
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, financial institutions
Common Search & ComparisonYesYes

Both Collector and Debt Collector roles involve recovering payments owed by customers. While they share similar credentials and work environments, a Collector typically works within a company to manage accounts receivable, whereas a Debt Collector often works for third-party agencies contacting debtors to recover overdue payments. Understanding these differences helps job seekers find the right role in the collections industry.

What jobs do collectors have?

Collectors work in various fields such as art, antiques, coins, stamps, and memorabilia, often working in museums, auction houses, retail stores, or private collections. They may be responsible for appraising, acquiring, cataloging, and preserving items, and often require knowledge of specific collecting areas and attention to detail.
More about Collector jobs

What are popular job titles related to Collector jobs in Montgomery, AL?

For Collector jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Collector jobs in Montgomery, AL look for?

The top searched job categories for Collector jobs in Montgomery, AL are:

Collector jobs near you
Infographic showing various Collector job openings in Montgomery, AL as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $36,148 per year, or $17.4 per hour.

Collector

Montgomery, AL • On-site

Career Personnel
See more jobs at Career Personnelexternal

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Responsibilities:

  • Contact customers who have outstanding debts and negotiate payment plans
  • Ensure timely payments and follow up with customers as needed
  • Maintain accurate records of all collections activities
  • Communicate with other departments as needed to resolve customer issues
  • Provide excellent customer service and maintain a positive attitude
  • Meet or exceed monthly collection goals

Requirements:

  • YOU MUST BE ABLE TO PASS A CREDIT CHECK
  • High school diploma or equivalent
  • Excellent communication and negotiation skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Self-starter and self-motivated and able to work independently,
  • Be adaptable and able to learn and retain new information easily.

Benefits:

  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays

Schedule

  • In person office work
  • M-F 8am-5pm
  • 1 hour lunch
  • $15/hour + commission