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Collections Jobs in Langley, BC (NOW HIRING)

Servicing Collections Associate

Vancouver, BC · On-site

CA$49K - CA$61K/yr

You will be responsible for managing B2B stakeholders with an emphasis on negotiations and collections. Where you'll work This role will be based in our Vancouver office. We are a hybrid environment ...

New

Develop internal collections processes and coach teams to improve performance and efficiency * Report on collection performance metrics across multiple segments and portfolios * Collaborate cross ...

Develop internal collections processes and coach teams to improve performance and efficiency * Report on collection performance metrics across multiple segments and portfolios * Collaborate cross ...

Develop internal collections processes and coach teams to improve performance and efficiency * Report on collection performance metrics across multiple segments and portfolios * Collaborate cross ...

Develop internal collections processes and coach teams to improve performance and efficiency * Report on collection performance metrics across multiple segments and portfolios * Collaborate cross ...

Develop internal collections processes and coach teams to improve performance and efficiency * Report on collection performance metrics across multiple segments and portfolios * Collaborate cross ...

With support from UBC Library Collections Services, Technology, Discovery and User eXperience (TDUX) Division, and the Head of Xwi7xwa Library, this role is responsible for working with Collections ...

Perform collections activities, including contacting customers regarding overdue invoices and resolving billing discrepancies when required. * Track and document collection efforts, customer ...

Job Summary We are currently seeking Swamper/Loader to join our Mission Collections which includes; curbside recycling collection, recycle plant support and general yard labor.The core of the work ...

Payments & Collections * Process customer payments via EFT, online banking, and cheques. * Monitor aging reports and follow up on overdue accounts. * Work with customers to establish repayment plans ...

Payments & Collections * Process customer payments via EFT, online banking, and cheques. * Monitor aging reports and follow up on overdue accounts. * Work with customers to establish repayment plans ...

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Collections information

See Langley, BC salary details

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How much do collections jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for collections in Langley, BC is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.96 and $18.29 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
Infographic showing various Collections job openings in Langley, BC as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $34,479 per year, or $16.6 per hour.

Servicing Collections Associate

Brex

Vancouver, BC • On-site

CA$49K - CA$61K/yr

Other

Posted yesterday

New


Job description

Operations team at Brex

Operations is the backbone of Brex's mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you'll do

You will be responsible for collecting on outstanding funds, risk management and additional projects within the Servicing Collections function. You will be responsible for managing B2B stakeholders with an emphasis on negotiations and collections. 

Where you'll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! 

Responsibilities
  • Comply with Servicing Standard Operating Procedures (SOPs), ensuring tasks related to payment plans and other guidelines are effectively completed in a timely manner
  • Collaborate with CX, UW, Sales, CSM, and Risk teams to devise and implement strategies aimed at maximizing long-term customer repayments, particularly in delinquency scenarios
  • Identify and suggest improvements to payment plans/settlement options, considering trade-offs and additional credit exposure, to optimize recoveries
  • Provide support to the Underwriting, Accounting, and Finance teams by offering visibility into ongoing customer negotiations and Servicing results
  • Work effectively with various partners to ensure a harmonized approach towards achieving common goals
  • Swiftly comprehend escalated customer repayment scenarios by analyzing context across systems, payment history, market, and industry trends
  • Extract and present data using Hex and Google Sheets

Requirements

  • 1+ years of of experience in a customer-facing role
  • Strong ability to problem solve and resolve escalated customer issues
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to multitask in a fast paced environment
  • Ability to build rapport and maintain business relationships
  • Experience using Microsoft Office/Google Apps
  • Experience using Salesforce Service Cloud, Salesforce Reporting, queue management, and Excel Functions
  • Must be willing to work in office 3 days per week on Monday, Wednesday and Thursday

Bonus Points:

  • Previous experience in commercial receivable recoveries
  • A basic understanding of FDCPA, TCPA, and Credit Reporting
  • Experience using Retool

Compensation

The expected salary range for this role is $49,200 - $61,500 CAD, with the opportunity to make an additional commission. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.