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Collections Jobs in Ankeny, IA (NOW HIRING)

Marine Credit Union

Collections Representative

Des Moines, IA · On-site

$16.50 - $21.50/hr

CDRs must ensure a high level of service to our members and adhere to strict compliance with Federal and State laws and regulations relating to credit and collections. Duties and Responsibilities:

Collabera

Credit & Collections Analyst

Johnston, IA · On-site

Industry Manufacturing Work Location Johnston IA 50131 Job Title Credit & Collections Analyst Duration 4 Months (Strong possibility of extension) Will support delinquent customers across all products ...

Travel + Leisure Co.

Customer Service Collections

Nevada, IA · On-site +1

$15 - $20.50/hr

At T+L, we use an effective soft collections approach to our calls, so you will need experience with effectively influencing customers to a win-win resolution by contacting debtors by telephone, both ...

Wynd Technologies, Inc

Customer Service Collections

Nevada, IA · On-site +1

$15 - $20.50/hr

At T+L, we use an effective soft collections approach to our calls, so you will need experience with effectively influencing customers to a win-win resolution by contacting debtors by telephone, both ...

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All JobsCollections JobsCollections Jobs in Ankeny, IA

Collections information

See Ankeny, IA salary details

$12

$20

$28

How much do collections jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for collections in Ankeny, IA is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.55 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Ankeny, IA? The most popular types of Collections jobs in Ankeny, IA are:
What are popular job titles related to Collections jobs in Ankeny, IA? For Collections jobs in Ankeny, IA, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Ankeny, IA look for? The top searched job categories for Collections jobs in Ankeny, IA are:
What cities near Ankeny, IA are hiring for Collections jobs? Cities near Ankeny, IA with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Ankeny, IA as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,839 per year, or $20.1 per hour.

Collections Specialist

Watercress Financial Group LLC

West Des Moines, IA • On-site

$22/hr

Full-time

Posted 28 days ago

Job description

Description:

JOB SUMMARY

As a Collections Specialist, you will play a vital role in our financial operations by ensuring timely collection of outstanding debts. Your responsibilities will include contacting clients to negotiate payment terms, resolving billing discrepancies, and maintaining accurate records of collections activities. The ideal candidate will have a strong background in collections, excellent communication skills, and a proactive approach to problem-solving.


RESPONSIBILITIES

  • Respond to customer inquiries.
  • Handle collection accounts with speed and accuracy while maintaining professionalism
  • Complete collection phone calls to meet required performance standards
  • Meet and strive to exceed prescribed performance metrics
  • Confirm and / or negotiate payment arrangements
  • Research any customer account discrepancies
  • Maintain established objectives for delinquency, repossessions, and net losses.
  • Stay informed of any changes to policies and procedures
  • Must maintain strict confidentiality
  • Willing to work flexible schedules, weekends, and holidays as necessary in order to meet business needs
  • Escalate more complex or difficult issues to their Team Leader
  • Ability to make recommendations to Team Leader on unique collection cases


QUALIFICATIONS

  • Associate or Bachelor’s degree in a related or comparable field preferred. An equivalent combination of education and experience may be considered
  • A minimum of 2 years’ experience in a collections position


KNOWLEDGE AND SKILLS

  • Knowledge and experience in Collections with reference to legal restrictions
  • Knowledge of the credit and financial industry
  • Good communication skills – both written and verbal
  • Superior time management and organizational skills
  • Critical thinking, ability to make sound decisions, good negotiation skills, problem solver


OTHER

  • The home office is located in West Des Moines, IA.
  • Potential for a hybrid schedule based on performance
  • Looking specifically for 10AM - 7PM hours
  • Starting at $22 hourly + up to 7.5% monthly incentive pay after first 90 days.
  • Bilingual preferred
Requirements: