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Collections Jobs in Albuquerque, NM (NOW HIRING)

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All JobsCollections JobsCollections Jobs in Albuquerque, NM

Collections information

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How much do collections jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for collections in Albuquerque, NM is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Albuquerque, NM? The most popular types of Collections jobs in Albuquerque, NM are:
What are popular job titles related to Collections jobs in Albuquerque, NM? For Collections jobs in Albuquerque, NM, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Albuquerque, NM look for? The top searched job categories for Collections jobs in Albuquerque, NM are:
What cities near Albuquerque, NM are hiring for Collections jobs? Cities near Albuquerque, NM with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Albuquerque, NM as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,271 per year, or $20.8 per hour.

Clinical Lab Assistant - Phlebotomist - Lovelace Medical Center, (1521)

TriCore Reference Laboratories

Albuquerque, NM

$16.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Schedule: Saturday-Monday 0400-1630 with weekends, holidays, on-call, and other shifts as needed.

Location: Lovelace Medical Center

Salary/Hourly: Hourly Position

JOB SUMMARY:
The Clinical Lab Assistant Phlebotomist is able to work independently and with minimal supervision and/or oversight. Successful candidates have the experience and skillset to perform one or more identified modalities. Compensation is dependent on the number of modalities performed. Candidates without experience may be considered for a paid apprenticeship level. Regular in-person attendance during scheduled work hours is essential.
ESSENTIAL FUNCTION:
The following items are requirements for all individuals.
1. Performs duties in a professional and courteous manner.
2. Maintains supplies and inventory necessary to perform departmental functions.
3. Observe students and\or new staff as needed.
4. Exhibit basic problem solving skills to ensure exceptional customer and patient care service levels.
5. Responsible for hospital communication responsibilities as assigned, including on-call responsibilities during scheduled hours (cell phone) by location.
6. Demonstrates effective telephone and verbal communication skills
7. Actively demonstrates professional judgment when dealing with clients, patients and co-workers.
8. Perform clerical functions as needed by the department, including, but not limited to documenting critical communication such as call-ins in the absence of a supervisor.
9. Responsible for maintaining levels of confidentiality associated with position and access to personal and confidential information.
10. Participate in and maintain coverage levels for on call as needed/required to meet service levels.
11. Participate in coverage for holidays, evenings, and weekends as needed or required.
12. Basic P.C. skills.

Minimum Qualifications:

MINIMUM EDUCATION:
H.S. diploma or equivalent.
PREFERRED:
PBT (ASCP) or equivalent certification.
Completion of a relevant Clinical Lab Assistant or comparable program

IMMUNIZATION REQUIREMENTS:
Prove Immunity to Hepatitis B, or be immunized, or sign a waiver refusing Hepatitis immunization. Provide documentation of a PPD test conducted not more than 90 days prior to date of hire, or have a PPD test conducted through TriCore.
IN DEPARTMENTS/LOCATIONS WITH DIRECT PATIENT CONTACT: Prove immunity or be eligible to receive rubella, rubeola and varicella immunization.
GENERAL REQUIREMENTS:
1. Valid driver's license. Good driving record. Must be insurable by lab insurance carrier as required by location.
2. Eligible to work in a health care facility as provided by the New Mexico Caregivers Criminal History Screening Act or other applicable law.

MINIMUM EXPERIENCE:
Candidates with no training or experience may be considered for an apprenticeship.
Selected Candidates will be placed into CLA Level 1, Level 2, Level 3, or Level 4 based on the number of modalities (listed below) completed on a regular basis. Assigned modalities are determined by the department leadership.

Modalities:
1. Check-in and Order Entry\Reconciliation- (Modality per system- Clinical, Anatomic, Research, Referral Testing) Including, but not limited to:
a. Identifying patient in system
b. Reconciling electronic orders
c. Manual Entry when necessary
d. Insurance\payment when necessary
2. General Phlebotomy (ages 10 and above) includes vacutainer , butterfly and syringe collections.
3. Special Collections and/or external shipping certification. Special Collections include but are not limited to arterial blood gas, pediatric and infant draws, sweat collection, breath collections, occ health/drug screen collections, MRSA and Covid collections, therapeutic phlebotomies)
4. Assisting provider performed procedures, including but not limited to FNA, Bone Marrow, EBUS, Bronchial lavage.
5. Specimen Processing (includes Specimen receipt, specimen sorting , specimen delivery\loading, decanting and retrieval for send out testing and surgical sample triage, Specimen storage and disposal functions)
6. Non-conformity investigation\Problem Resolution (examples Problem Desk aka Portal, TLC, NCE responses, client service) includes proper documentation.
7. Lab Equipment Maintenance and\or support (superuser), to include chemical and biohazard waste management for non-testing instrumentation (cryostats and stainline)
8. Sample Testing (waived to moderate) including appropriate instrument maintenance, including biohazard disposal, and QC.
a. Reviews results to see if they are within defined parameters. Identifies and resolves technical specimen problems. Report out results.
b. Identifies, researches and resolves specimen, QC, or instrument problems.
9. Consistent training and\or assisting in competency assessments of modalities to employee and\or students with completing initial training documentation. This may include N95 FIT Testing,
10. Department specific skilled technical assistance:
a. BB-Product prep: irradiating units, thaw cryo and plasma, splitting plasma and platelets
b. Infectious Disease- Planting patient specimens that includes: Tissue and Bone processing (grinding and cutting), Plate Inoculation, Knowledge of anaerobic versus aerobic incubation requirements
c. Genetics and Cytometry Nucleic acid extraction, cell culture and harvesting, renal transplant kit oversight and patient testing scheduling and monitoring
d. Histology and Cytology Cytology specimen processing, slide preparation and staining, Histology specimen processing, including bone marrow grossing and knowledge of processing for each tissue type.
e. TRI Honest Broker
11. Department specific clerical or support functions
a. Organization of AP/HP cases and slide distribution
b. FFPE Block and slide filing and material retrieval
c. Consult Case management (ordering, material retrieval, billing, Client on the Fly, report upload)
d. Client Material return
e. Unit allocation & issue: cryo, plasma, platelet, bone and tissue
12. Skilled Inventory management: (ordering, receiving, monitoring par levels, end of month reconciliations, includes blood supply, reagents, supplies, TriBuy training and competency)

TriCore is New Mexicos largest laboratory, employing more than 1,400 individuals who serve in a broad range of positions. We are dedicated to improving the quality of care for our communities, and also our employees. We foster a culture of integrity, are dedicated to excellence, and are looking for passionate individuals with a desire to have an impact in patient care, the core of our strategy. We offer excellent benefits including, medical, dental, vision and life insurances, 401(k) retirement plan with employer matching, PTO, and paid holidays, as well as opportunities for continuous learning, education assistance, wellness programs, career advancement, and the ability to share in our genuine commitment to the health of our communities. We offer a variety of shifts at multiple locations.

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