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Collections Associate Jobs in Tustin, CA (NOW HIRING)

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Quality Assurance Specialist - Auto Finance Collections

Anaheim, CA · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

High School or GED required, associate or bachelor's degree in finance or related field preferred. * 1-3 years of experience in collections, customer service, call center operations, loan servicing ...

Visitor Services Associate

Claremont, CA · On-site

$23.35 - $25.95/hr

Visitor Services Associate PRIMARY PURPOSE/GENERAL DESCRIPTION: The Visitor Services Associate ... Offer information about the Gallery's collections, exhibitions, programs, and giving opportunities ...

Showing results 21-40

Collections Associate information

See Tustin, CA salary details

$11

$21

$32

How much do collections associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for collections associate in Tustin, CA is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.18 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Tustin, CA?

The most popular types of Collections jobs in Tustin, CA are:

What cities near Tustin, CA are hiring for Collections Associate jobs?

Cities near Tustin, CA with the most Collections Associate job openings:

Infographic showing various Collections Associate job openings in Tustin, CA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,012 per year, or $21.6 per hour.

Paralegal -- Collections Litigation

Bemis Law Offices

Riverside, CA • On-site

$22 - $30/hr

Full-time

Re-posted 28 days ago


Job description

 Job Summary 
The Paralegal for Collections Litigation supports the attorneys and collections team by performing substantive legal and procedural support in the processing, tracking, and resolution of commercial and consumer debt collection matters. This role ensures documentation integrity, assists in litigation preparation, case file maintenance, client correspondence, and compliance with applicable laws and firm protocols. 
Detailed Duties & Responsibilities:
  • Draft, prepare, and file litigation documents including complaints, motions, answers, judgement packages, request for dismissals, discovery responses, declarations, settlement documentation proofs of service and more etc, under attorney supervision.
  • Monitor court deadlines, statute of limitations, and filing requirements in state and federal court.
  • Coordinate service of process, filing, e-filing, and maintain communication with court clerks.
  • Maintain document control systems, including electronic and physical case files.
  • Assist attorneys at depositions, hearings, mediations, and trial.
  • Perform legal research, case status tracking, and prepare concise summaries for attorney review.
  • Correspond with clients, vendors, and internal staff regarding case status.
  • Ensure compliance with FDCPA, state debt collection rules, and other applicable regulations in all documentation and communications. 
  • Perform other tasks as assigned.

Knowledge, Skills, Abilities & Other Characteristics (KSAOs):
  • Knowledge of civil litigation procedures, court rules, and debt collection law practices.
  • Excellent legal writing, proofreading, and document preparation skills.
  • Strong organization, time management, and attention to detail.
  • Ability to work independently and collaboratively in a fast-paced legal environment.
  • Proficiency with legal case management software, Microsoft Office Suite, and e-filing systems.
  • Ability to prioritize tasks and manage multiple case deadlines.
  • Strong verbal communication and client service skills.

Education & Experience:
  • Associate’s or Bachelor’s degree, Paralegal Certificate or equivalent legal training.
  • 2+ years paralegal experience in litigation and/or debt collection preferred.
  • Familiarity with California state and federal civil procedure and court systems.

Wage & Compensation:
Estimated Wage Range: $22.00–$30.00/hour
(Current rates may be adjusted based on experience, market, and internal equity, compliant with federal and California law.)
Additional Requirements:
  • Pass a background check as a condition of employment.

Reasonable Accommodation Disclaimer
The Law Offices of Gary A. Bemis APC is committed to providing reasonable accommodations to qualified individuals with disabilities. Individuals requiring accommodation in the application or interview process should contact Human Resources. Accommodations will be made in accordance with applicable federal and California law.
No Discrimination Policy
The Firm is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, California state, or local law.
At-Will Employment
Employment with the Law Offices of Gary A. Bemis APC is at-will. This means either the employee or the firm may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.