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Collections Associate Jobs in Shawnee, KS (NOW HIRING)

QCHI

Collections Associate

Lenexa, KS · On-site

$18/hr

QCHI is currently seeking qualified individuals for a COLLECTIONS position with GENEROUS BONUS POTENTIAL. !!!ASK ABOUT OUR $500 SIGN ON BONUS!!!* Applicants must reside in the Kansas City metro area.

Academy Bank

Collections Specialist

Kansas City, MO · On-site

$18 - $20/hr

Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per ... Full-time associates are eligible for our benefits package: * Medical * Dental * Vision * 401(k) ...

Academy Bank

Collections Specialist

Kansas City, MO

$18 - $20/hr

Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per ... Fulltime associates are eligible for our benefits package: * Medical * Dental * Vision * 401(k) ...

Academy Bank

Collections Specialist

Kansas City, MO

$18 - $20/hr

Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per ... Fulltime associates are eligible for our benefits package: * Medical * Dental * Vision * 401(k) ...

Academy Bank

Collections Specialist

Kansas City, MO · On-site

$18 - $20/hr

Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per ... Full-time associates are eligible for our benefits package: * Medical * Dental * Vision * 401(k) ...

Academy Bank

Collections Supervisor

Kansas City, MO · On-site

$31.25/hr

Summary The Collections Supervisor leads the daily operations of the Collections Team, including ... Will typically supervise a staff of 5-6 associates. * Conduct regular meetings and provide frequent ...

Academy Bank

Collections Supervisor

Kansas City, MO · On-site

$31.25/hr

Summary The Collections Supervisor leads the daily operations of the Collections Team, including ... Will typically supervise a staff of 5-6 associates. * Conduct regular meetings and provide frequent ...

SUPPLY.com

Credit Trainee

Lenexa, KS

Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections strategy * Customer and branch relationship management * Secondary security concepts

HP Products

Credit Trainee

Lenexa, KS

Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections strategy * Customer and branch relationship management * Secondary security concepts

Ferguson Enterprises Inc.

Credit Trainee

Lenexa, KS · On-site

Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections strategy * Customer and branch relationship management * Secondary security concepts

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All JobsCollections Associate JobsCollections Associate Jobs in Shawnee, KS

Collections Associate information

See Shawnee, KS salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for collections associate in Shawnee, KS is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.83 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Shawnee, KS are hiring for Collections Associate jobs? Cities near Shawnee, KS with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Shawnee, KS as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,646 per year, or $19.5 per hour.

Collections Associate

QCHI

Lenexa, KS • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

QCHI is currently seeking qualified individuals for a COLLECTIONS position with GENEROUS BONUS POTENTIAL.
!!!ASK ABOUT OUR $500 SIGN ON BONUS!!!*
Applicants must reside in the Kansas City metro area. Selected candidates will have the opportunity to work remotely after successful completion of a 90 day onsite training period.
This position will be based out of our corporate offices located at 8208 Melrose Drive Lenexa, KS 66214.
Responsible for collecting on delinquent and defaulted loans. Ensure compliance with all company, local, state and federal policy, procedures and laws.
Job duties include but are not limited to:
  • Retain our customers by resolving their past due balance with a negotiated payment arrangement or refinance.
  • Service inbound and outbound collection calls to resolve customer loan balances.
  • Predictable and reliable attendance is an essential requirement of the position.
  • Requires extensive product, system, process and site knowledge.
  • Ability to work in a call center team, either remotely or on-site, and work cohesively and professionally with company peers and members of management is a must.
  • Ability to meet goals and standards set by the management team.
  • Continually look for ways to improve processes and procedures that will increase efficiency and/or minimize expense or loss exposure.
  • Maintain and provide excellent service and superior experience for all.

QUALIFICATIONS
  • Minimum one year of collections experience. Additional call center experience is a plus.
  • Must be at least 18 years of age.
  • High school diploma or GED required. Some college preferred.

QCHI is an Equal Opportunity Employer
Job Type: Full-time
Pay: Starting at $18 per hour.
BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:
  • 8-hour shift. 9am-6pm M-F with an hour for lunch.

Supplemental Pay:
  • Generous bonus potential.

Education:
  • High school or equivalent.

Experience:
  • Collections: 1 year (Minimum)

Work Location:
  • Corporate office with the possibility of remote work after successful completion of 90 day training period.

*Sign on bonus paid in two payments of $250, the first at 90 days of employment and the second at 6 months of employment. Bonus payments subject to normal payroll taxes.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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