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Collections Associate Jobs in Saint Cloud, FL (NOW HIRING)

Our Associate Director-Credit/Collections jobs earn between $106,100.00 - $159,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary ...

Collections Team Member

Orlando, FL · On-site

$17.25 - $23.25/hr

... • Associate's Degree (A.A.) or equivalent from two-year college or technical school required • Minimum 2 years' experience in business-to-business collections required • Minimum 3 years of ...

Collections Team Member

Orlando, FL · On-site

$17.25 - $23.25/hr

Associate's Degree (A.A.) or equivalent from two-year college or technical school required Minimum 2 years' experience in business-to-business collections required Minimum 3 years of related ...

Associate Dentist

Orlando, FL · On-site

$200K - $300K/yr

Competitive % of collections * CPR / BLS training every 2 years Associate Dentist Requirements: * Doctor of dental surgery (DDS) or doctor of medicine in dentistry (DMD). * Florida state license to ...

Associate Dentist

Orlando, FL · On-site

$200K - $300K/yr

Competitive % of collections * CPR / BLS training every 2 years Associate Dentist Requirements: * Doctor of dental surgery (DDS) or doctor of medicine in dentistry (DMD). * Florida state license to ...

Parttime Sales Associate

Orlando, FL · On-site

$14 - $16/hr

The Sales Associate will greet and engage clients, understand their needs, and provide ... The role also involves learning product features and current collections, supporting store events ...

Posted today

Support Associate

Orlando, FL

$15.75 - $20.50/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Support Associate

Orlando, FL · On-site

$15.75 - $20.50/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Associate, Customer Support

Orlando, FL · On-site

$16.25 - $22.50/hr

The associate follows established policies, procedures, and compliance requirements while ... One (1) + years of related inbound or outbound call center or collections experience desirable

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Collections Associate information

See Saint Cloud, FL salary details

$10

$18

$28

How much do collections associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for collections associate in Saint Cloud, FL is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.11 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Saint Cloud, FL?

The most popular types of Collections jobs in Saint Cloud, FL are:

What cities near Saint Cloud, FL are hiring for Collections Associate jobs?

Cities near Saint Cloud, FL with the most Collections Associate job openings:

Infographic showing various Collections Associate job openings in Saint Cloud, FL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,311 per year, or $18.9 per hour.

Associate Director-Credit/Collections

AT&T

Orlando, FL • On-site

$106K - $159K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 733 frontline employees who took The Breakroom Quiz

54th of 101 rated telecommunications companies


Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Overall Purpose: Oversee and optimize development, implementation, and maintenance of credit and collections systems, procedures, and policies, ensuring timely receivables, mitigating financial risk, and maintaining strong client relationships.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

  • Credit Risk and Collections Management: Assess and monitor the creditworthiness of clients, approving or declining credit applications based on thorough analysis. Develop and execute effective collection strategies to minimize overdue accounts and bad debt.

  • Stakeholder Collaboration and Reporting: Work closely with sales, finance, and other departments to ensure alignment and effective communication regarding credit policies. Prepare and present regular reports on credit and collections performance to senior management.

  • Leadership and Management: Oversee and lead the credit and collections team, ensuring staff are well-trained, motivated, and working efficiently. Develop and implement strategies, policies, and procedures to optimize departmental performance.

  • Training and Professional Development: Provide ongoing training and professional development opportunities for the credit and collections team to ensure continuous improvement.

  • Other Duties as Assigned: Maintain high levels of customer service, ensure compliance with relevant laws, manage external agency relationships, and evaluate technology solutions to enhance efficiency, along with other duties as assigned.


Job Contribution: Oversees operational aspects of the department, focusing on the day-to-day management of related initiatives. This role is primarily concerned with the implementation and execution of strategies developed by higher management. Typically leads entry-level and career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.

Supervisor: Yes
Education/Experience: Bachelor's degree (BS/BA) desired. 5+ years of related experience.

Our Associate Director-Credit/Collections jobs earn between $106,100.00 - $159,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Orlando, Florida

Salary Range:

$106,100.00 - $159,100.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.


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