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Collections Associate Jobs in Miami, FL (NOW HIRING)

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Requirements · Associate's or Bachelor's degree in Accounting, Finance, or Business preferred. · 1-3 years of experience in accounts receivable, collections, accounting. · Knowledge of accounts ...

Be Seen First

Requirements · Associate's or Bachelor's degree in Accounting, Finance, or Business preferred. · 1-3 years of experience in accounts receivable, collections, accounting. · Knowledge of accounts ...

Be Seen First

Requirements · Associate's or Bachelor's degree in Accounting, Finance, or Business preferred. · 1-3 years of experience in accounts receivable, collections, accounting. · Knowledge of accounts ...

Experience with Vehicle and Mortgage Collections and Loss Mitigation preferred * High School Diploma or equivalency required * Bilingual fluency English/Spanish required Credit Solutions Associate ...

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Collections Associate information

See Miami, FL salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collections associate in Miami, FL is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.07 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Miami, FL? The most popular types of Collections jobs in Miami, FL are:
What job categories do people searching Collections Associate jobs in Miami, FL look for? The top searched job categories for Collections Associate jobs in Miami, FL are:
What cities near Miami, FL are hiring for Collections Associate jobs? Cities near Miami, FL with the most Collections Associate job openings:
Infographic showing various Collections Associate job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,082 per year, or $19.8 per hour.

Medical Insurance Collections Specialist

Beraja Medical Institute

Coral Gables, FL • On-site

$17.50 - $21.75/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 28 days ago


Job description

Company Description

Beraja Medical Institute has been serving the South Florida community for 30 years and we are committed to providing our patients with the latest and most advanced procedures and equipment available to treat all eye diseases

The surgical results and the satisfaction of our thousands of patients have made us one of the leaders in the field of eye care in South Florida.


Job Description

Medical Insurance Collections Specialist is responsible for the resolution and collection of problematic and aged insurance claims on behalf of clients. The daily functions include contacting insurance carriers for claim status updates, resubmission of claims, prepare and submit appeals when necessary, etc. Additional responsibilities include routine follow-up on rejections and denials, communicating with insurance carriers/third parties.

Essential Functions

  • Ability to process rejections and denials to determine if a claim needs to be refilled or submitted and appealed with the carrier
  • Ability to meet minimum daily and monthly productivity and performance metrics
  • Identify claim denial causes
  • Validate all carrier appeal request
  • Ability to handle complex calls; identifying the problem and escalating issues as needed.
  • Work accounts based on aging report within the practice management systems
  • Determines most effective means of collection for each account, applies standard due diligence practice to collect monies owed, composes correspondence requiring knowledge of procedure and practices in collections and also sends a variety of standard collection letters
  • Compiles information and prepares a variety or reports on collection activities for manager, such as
    outstanding and current accounts standings
  • Maintain proper notation in practice management system

Additional Responsibilities

  • Ability to adhere to policy and procedures set company wide and interdepartmentally
  • Strong interpersonal and communication skills with an ability to work effectively with a wide range
    of people, teams, managers, supervisors, and third party payers
  • Attends department meetings and training seminars to obtain information and department updates.
  • Ability to make sound and evaluative judgments; strong organizational problem solving and
    analytical skills
  • Maintain professional appearance and personal conduct at all times
  • Work as a team member within the department
  • Document work processes as required
  • Perform other duties as assigned
Qualifications

Core Competencies

  • Knowledge of Billing Guidelines and ICD-10, CPT and HCPCS coding.
  • Ethical Conduct.
  • Leadership.
  • Personal Effectiveness/Credibility.
  • Thoroughness.
  • Time Management.
  • Efficiency.
  • Confidentiality.

Required Education and Experience

  • Graduation from accredited high school or equivalent.
  • Associates degree in related field of study.
  • Medical Billing and Program Diploma.
  • More than 2 years in Medical Billing and Collections experience.
  • Experience with Medicare and Medicaid billing guidelines and rules, insurance reimbursement
    methods, the claims appeal process.
  • Understanding of managed care contracts and capitation payments.
  • Experience with billing and collections of physician commercial insurances.
  • Computer proficiency in Word, Excel, Outlook, along with general knowledge of internet research and
    medical billing systems.


Preferred Education and Experience

Certified Professional Biller Certificate (CPB) Preferred

Bilingual English and Spanish

Additional Information

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS PACKAGE:
Health Insurance, Dental Insurance, Vision Insurance and Paid Time Off (PTO), Employee Assistance Program 

Relocation Assistance Available*

We are a drug-free workplace

All your information will be kept confidential according to EEO guidelines.

AAP/EEO Statement

We are an Equal opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.