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Collections Associate Jobs in Magna, UT (NOW HIRING)

You will be responsible for managing B2B stakeholders with an emphasis on negotiations and collections. Where you'll work This role will be based in our Salt Lake City office. We are a hybrid ...

You will be responsible for managing B2B stakeholders with an emphasis on negotiations and collections. Where you'll work This role will be based in our Salt Lake City office. We are a hybrid ...

Collections Analyst

Draper, UT ยท Remote

$21/hr

Collections Analyst, Associate Location: Remote Duration: 6-Month Contract (with potential extension) Pay Rate: $21/hr on W2 In this role, you will support Collections team in executing strategic and ...

Collection & Payment Specialist

Draper, UT ยท On-site

$17.25 - $23.25/hr

Collections Analyst, Assoc Location: Draper, UT, 84020 Duration: 6 Months Job Type: Temporary Assignment Work Type: Hybrid * As part of Client's Collections team, this role will support the ...

Collection & Payment Specialist

Draper, UT ยท Hybrid

$17.25 - $23.25/hr

Collections Analyst, Assoc Location: Draper, UT, 84020 Duration: 6 Months Job Type: Temporary Assignment Work Type: Hybrid * As part of Client's Collections team, this role will support the ...

Inside Sales Associate

South Salt Lake, UT ยท On-site

$40K - $70K/yr

Inside Sales Associate Description Improve your AV experience TVS Pro is a full life cycle provider ... Manage and maintain timely and accurate billing, and support the collections team on all account ...

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Collections Associate information

See Magna, UT salary details

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How much do collections associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for collections associate in Magna, UT is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.50 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Magna, UT are hiring for Collections Associate jobs?

Cities near Magna, UT with the most Collections Associate job openings:

Infographic showing various Collections Associate job openings in Magna, UT as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,908 per year, or $20.1 per hour.

Servicing Collections Associate

Salt Lake City, UT โ€ข On-site

$45K - $57K/yr

Full-time

Posted 28 days ago


Job description

Operations team at Brex

Operations is the backbone of Brex's mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What you'll do

You will be responsible for collecting on outstanding funds, risk management and additional projects within the Servicing Collections function. You will be responsible for managing B2B stakeholders with an emphasis on negotiations and collections.ย 

Where you'll work

This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!ย 

Responsibilities
  • Comply with Servicing Standard Operating Procedures (SOPs), ensuring tasks related to payment plans and other guidelines are effectively completed in a timely manner
  • Collaborate with CX, UW, Sales, CSM, and Risk teams to devise and implement strategies aimed at maximizing long-term customer repayments, particularly in delinquency scenarios
  • Identify and suggest improvements to payment plans/settlement options, considering trade-offs and additional credit exposure, to optimize recoveries
  • Provide support to the Underwriting, Accounting, and Finance teams by offering visibility into ongoing customer negotiations and Servicing results
  • Work effectively with various partners to ensure a harmonized approach towards achieving common goals
  • Swiftly comprehend escalated customer repayment scenarios by analyzing context across systems, payment history, market, and industry trends
  • Extract and present data using Hex and Google Sheets

Requirements

  • 1+ years of of experience in a customer-facing role
  • Strong ability to problem solve and resolve escalated customer issues
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to multitask in a fast paced environment
  • Ability to build rapport and maintain business relationships
  • Experience using Microsoft Office/Google Apps
  • Experience using Salesforce Service Cloud, Salesforce Reporting, queue management, and Excel Functions
  • Must be willing to work in office 3 days per week on Monday, Wednesday and Thursday

Bonus Points:

  • Previous experience in commercial receivable recoveries
  • A basic understanding of FDCPA, TCPA, and Credit Reporting
  • Experience using Retool

Compensation

ย The expected base salary range for this role is $45,600 - $57,000 USD, with the opportunity to earn additional commission. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.