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Collections Associate Jobs in Houston, TX (NOW HIRING)

Moss Law Firm, P.C.

Associate Attorney

Houston, TX · On-site

$75K - $90K/yr

Moss Law Firm is a consumer collections firm primarily representing national banks throughout the state of Texas. Moss Law Firm is looking to hire a full-time associate attorney to work from the ...

Tory Burch

PT Support Associate

Cypress, TX

$14.75 - $19/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty ... associates through seamless communication and follow-through on customer requests to drive a ...

Tory Burch LLC

PT Support Associate

Cypress, TX · On-site

$14.75 - $19/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty ... associates through seamless communication and follow-through on customer requests to drive a ...

Howard Hughes

Real Estate Associate

The Woodlands, TX · On-site

About the Role We are seeking a highly analytical Real Estate Associate to support asset management ... Valuate management effectiveness across leasing, marketing, maintenance, collections, and resident ...

Legacy Dental Co

Associate General Dentist

Houston, TX · On-site

$153K - $195K/yr

Associate General Dentist | Boutique Private Practice | Owner's Patient Base Provided Legacy Dental ... collections. - Earning Potential: Minimum annual earning potential of $200,000+ based on a 3-day ...

Legacy Dental Co

Associate General Dentist

Houston, TX · On-site

$153K - $195K/yr

Associate General Dentist | Boutique Private Practice | Owner's Patient Base Provided Legacy Dental ... collections. - Earning Potential: Minimum annual earning potential of $200,000+ based on a 3-day ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Houston, TX

Collections Associate information

See Houston, TX salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for collections associate in Houston, TX is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.02 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Houston, TX? The most popular types of Collections jobs in Houston, TX are:
What job categories do people searching Collections Associate jobs in Houston, TX look for? The top searched job categories for Collections Associate jobs in Houston, TX are:
What cities near Houston, TX are hiring for Collections Associate jobs? Cities near Houston, TX with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,016 per year, or $19.7 per hour.

Collection Specialist

Coastal Community Federal Credit Union

Houston, TX • On-site

$16.50 - $22.25/hr

Full-time

Posted 7 days ago

Job description

The Collection Specialist manages delinquent accounts across mortgage, auto, and signature (unsecured consumer) loan portfolios. This role focuses on recovering outstanding balances, negotiating sustainable repayment solutions, and preserving customer relationships while ensuring strict compliance with federal, state, investor, and company requirements.
Requirements
Key Responsibilities
  • Portfolio Management: Monitor and manage a mixed portfolio of delinquent mortgage, auto, and signature loan accounts through all stages of delinquency.
  • Customer Outreach: Initiate timely, documented contact via phone, email, and written correspondence to discuss past-due balances, options, and next steps.
  • Repayment Negotiation: Negotiate and document payment arrangements, loan modifications, forbearance plans, reinstatements, settlements, and other loss-mitigation solutions tailored to loan type.
  • Auto Collections Efforts: Coordinate repossession referrals when appropriate; work with recovery vendors and title services; verify vehicle information and lien status; pursue voluntary surrender or reinstatement options when feasible.
  • Signature Loan Collections Efforts: Apply strategies for unsecured debt recovery including structured payment plans, settlement offers, and skip-tracing to locate borrowers; escalate to legal collections when required.
  • Documentation and System Updates: Maintain accurate, audit-ready records of all collection activity, borrower communications, and account status updates in the servicing system.
  • Compliance and Risk Management: Ensure all collection activities comply with FDCPA, RESPA, state laws, investor servicing requirements, and internal policies; flag and escalate potential legal or regulatory issues.
  • Loss Mitigation Coordination: Collaborate with underwriting, foreclosure, legal, and loss-mitigation teams to evaluate options and implement approved solutions.
  • Skip Tracing and Research: Use internal tools and third-party services to locate borrowers, verify employment and assets, and update contact information.
  • Reporting and Metrics: Produce regular status reports and performance metrics such as cure rates, promise-to-pay adherence, recovery amounts, and days delinquent.
  • Customer Service: Provide clear, professional guidance to borrowers about options and timelines while protecting the company's financial interests.

Qualifications
  • Experience: 2+ years in collections, loan servicing, or related financial recovery roles; experience with mortgage, auto, and unsecured consumer loans strongly preferred.
  • Education: High school diploma or GED required; Associate degree or higher in finance, business, or related field preferred.
  • Technical Skills: Proficiency with loan servicing systems and CRM tools; strong MS Office skills, especially Excel. Experience with skip-trace and repossession vendor platforms is a plus.
  • Regulatory Knowledge: Familiarity with FDCPA, RESPA, state foreclosure and repossession laws, and investor servicing guidelines.
  • Certifications: Relevant certifications in collections, mortgage servicing, or loss mitigation are advantageous.

Skills and Competencies
  • Communication: Clear, persuasive verbal and written communication with borrowers and internal partners.
  • Negotiation: Strong ability to structure repayment plans and settlements that balance borrower capacity and portfolio performance.
  • Attention to Detail: Accurate documentation and careful review of account histories, legal notices, and title/vehicle records.
  • Organization: Ability to manage a high-volume caseload and prioritize tasks to meet deadlines.
  • Problem Solving: Analytical approach to evaluate borrower situations and recommend appropriate actions.
  • Emotional Intelligence: Empathy and professionalism when handling sensitive borrower circumstances.
  • Teamwork: Collaborative approach with legal, underwriting, repossession vendors, and servicing teams.
  • Compliance Mindset: Consistent application of regulatory and investor rules in daily activities.

Working Conditions and Compensation
  • Schedule: Full-time; may require extended hours during peak periods or to meet legal deadlines.
  • Physical Requirements: Primarily office-based work with extended computer use. May require occasional coordination with field vendors.

Equal Opportunity: Employer is an equal opportunity employer committed to diversity and inclusion.

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