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Collections Associate Jobs in Fullerton, CA (NOW HIRING)

Revelyst

Sr Credit & Collections Specialist

Irvine, CA · On-site

$30 - $36.50/hr

The Senior Credit & Collections Specialist will be a key member of the Credit department ... An associate or bachelor's degree in Finance, Accounting, or Business Administration; certification ...

Revelyst

Sr Credit & Collections Specialist

Irvine, CA · On-site

$30 - $36.50/hr

The Senior Credit & Collections Specialist will be a key member of the Credit department ... An associate or bachelor's degree in Finance, Accounting, or Business Administration; certification ...

Lobel Financial Corporation

Be Seen First

Quality Assurance Specialist - Auto Finance Collections

Anaheim, CA · On-site

$23 - $25/hr

High School or GED required, associate or bachelor's degree in finance or related field preferred. * 1-3 years of experience in collections, customer service, call center operations, loan servicing ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Fullerton, CA

Collections Associate information

See Fullerton, CA salary details

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How much do collections associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for collections associate in Fullerton, CA is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.09 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Fullerton, CA?

The most popular types of Collections jobs in Fullerton, CA are:

What job categories do people searching Collections Associate jobs in Fullerton, CA look for?

The top searched job categories for Collections Associate jobs in Fullerton, CA are:

What cities near Fullerton, CA are hiring for Collections Associate jobs?

Cities near Fullerton, CA with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Fullerton, CA as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,810 per year, or $21.5 per hour.

Senior Technical Collections Specialist - Santa Fe Springs, CA

Tangram Interiors

Santa Fe Springs, CA • On-site

$29 - $36/hr

Full-time

Posted 15 days ago

Job description

PURPOSE/SUMMARY:
The Collections Specialist is responsible for the day-to-day recovery of outstanding receivables, working directly with customers, contractors, and internal teams to resolve past-due balances and ensure timely payment. This role manages an assigned portfolio of customer accounts, performs consistent collection follow-up, and documents all activity within company systems. The Collections Specialist supports company cash flow goals by reducing delinquency, resolving billing disputes, and maintaining professional, productive relationships with customers throughout the collection process. This is a full-time, on-site position, Monday through Friday.
RESPONSIBILITIES OF THE POSITION:
Collections Activity
  • Perform outbound collection calls and email follow-up on assigned aged accounts in accordance with department procedures.
  • Send dunning letters, statements, and payment reminders at the appropriate aging intervals.
  • Negotiate payment arrangements within approval authority and document all commitments.
  • Research and resolve short pays, deductions, and unapplied cash in coordination with the AR team.
  • Escalate complex or high-dollar accounts to the Credit Manager and/or Controller with a clear recommendation.

Account & Dispute Resolution
  • Investigate billing discrepancies, missing PO numbers, pricing disputes, and delivery issues; coordinate with Sales, Project Management, and AR for resolution.
  • Process and track customer disputes through to resolution, ensuring timely follow-up on all open items.
  • Maintain accurate, detailed collection notes and account histories within current accounting technology and software.
  • Assist with the preparation of preliminary notices, lien documents, and bond claim packages as directed.

Reporting & Administrative Support
  • Review aging reports daily and prioritize collection activity based on dollar value, age, and risk.
  • Provide regular status updates to the Credit Manager on portfolio performance, problem accounts, and payment commitments.
  • Support month-end close activities, including reconciliation of assigned accounts and cash application research.
  • Maintain organized files and documentation in accordance with company retention policies.

Cross-Functional Collaboration
  • Partner with Accounts Receivable, Sales, and Chief Financial Officer to resolve customer issues that impact payment.
  • Communicate professionally with customers, contractors, and general contractors at all times, representing Tangram positively.
  • Assist with administrative or departmental support as needed to maintain workflow continuity.

QUALIFICATIONS AND SKILLS:
  • High school diploma or equivalent required; associate or bachelor's degree in Accounting, Finance, or related field preferred.
  • 2+ years of B2B collections experience required; construction industry or dealership experience strongly preferred.
  • Familiarity with lien rights, preliminary notices, joint checks, and bond claims is a plus.
  • Working knowledge of Sage, Nexus, Laserfiche, and Microsoft Office Suite (Excel, Word, Outlook).
  • Strong written and verbal communication skills with a professional, customer-focused approach.
  • Excellent organizational skills with the ability to manage a high volume of accounts and meet deadlines.
  • Strong attention to detail and accuracy in account documentation.
  • Ability to work independently while collaborating effectively with cross-functional teams.

$29 - $36 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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