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Collections Associate Jobs in Anaheim, CA (NOW HIRING)

WASH Laundry

Revenue Processing Associate

Los Angeles, CA · On-site

$25 - $27/hr

Process collections in a timely manner to meet deadlines * Manage tracking to ensure that all ... We may require associates to submit to drug testing after receiving an offer of employment, but ...

Scripps College

Visitor Services Associate

Claremont, CA · On-site

$23.35 - $25.95/hr

Visitor Services Associate PRIMARY PURPOSE/GENERAL DESCRIPTION: The Visitor Services Associate ... Offer information about the Gallery's collections, exhibitions, programs, and giving opportunities ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Anaheim, CA

Collections Associate information

See Anaheim, CA salary details

$11

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$32

How much do collections associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for collections associate in Anaheim, CA is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.18 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Anaheim, CA? The most popular types of Collections jobs in Anaheim, CA are:
What job categories do people searching Collections Associate jobs in Anaheim, CA look for? The top searched job categories for Collections Associate jobs in Anaheim, CA are:
What cities near Anaheim, CA are hiring for Collections Associate jobs? Cities near Anaheim, CA with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Anaheim, CA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,965 per year, or $21.6 per hour.

Quality Assurance (QA) Specialist - Auto Finance Collections

Lobel Financial

Anaheim, CA • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Lobel Financial is seeking a detail-oriented Quality Assurance (QA) Specialist to support our growing auto finance collections team. This opportunity is well suited for candidates with experience in collections, customer service, call centers, or loan servicing who can succeed in a fast-paced, performance-focused environment.
Position Overview
The QA Specialist monitors and evaluates collector interactions with customers and third parties through live and recorded call reviews. This role helps ensure adherence to applicable legal, regulatory, and internal policy requirements while assessing the effectiveness of collection techniques. The specialist assigns performance ratings, documents findings, communicates results to management, and contributes to projects that improve departmental efficiency, workflows, and overall performance.
Key Responsibilities
  • Review live and recorded calls to evaluate collector interactions with customers and third parties.
  • Assess compliance with applicable legal, regulatory, and internal policy requirements.
  • Evaluate the effectiveness and professionalism of collection techniques.
  • Complete evaluations, assign performance ratings, and maintain accurate documentation within established timelines.
  • Communicate findings and performance trends clearly to management.
  • Escalate significant compliance concerns or collection-related issues immediately.
  • Notify management promptly of issues or delays that may affect workflows or processing timelines.
  • Use Microsoft Word and Excel to complete assignments, reporting, and documentation.
  • Support projects and tasks that improve departmental efficiency, workflows, and performance.
Qualifications
  • Education: High School or GED required, associate or bachelor's degree in finance or related field preferred.
  • 1-3 years of experience in collections, customer service, call center operations, loan servicing, quality assurance, or a related field is preferred.
  • Strong attention to detail and the ability to evaluate interactions objectively and consistently.
  • Clear written and verbal communication skills.
  • Ability to organize priorities, meet deadlines, and remain composed in a fast-paced or high-pressure environment.
  • Working knowledge of Microsoft Word and Excel.
  • Knowledge of departmental operations, processes, and procedures-or the ability to learn them quickly.
  • Commitment to learning, professional growth, and continuous improvement.

Pay & Benefits
  • Competitive hourly pay: $23 - $25/hour
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Optional life insurance
  • Paid holidays
  • Paid vacation and sick time
  • Opportunities for internal promotion and career advancement

About Lobel Financial
Lobel Financial is a nationwide auto finance company specializing in the servicing of prime and sub-prime auto loans. Headquartered in Southern California, Lobel is known for its stable work environment, positive culture, and employee development opportunities.
Lobel Financial is an Equal Opportunity Employer.

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