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Collections Associate Jobs in Albuquerque, NM (NOW HIRING)

U.S. Navy

RETAIL SERVICES SPECIALIST

Albuquerque, NM · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

Jobs for Humanity

Warehousers

Albuquerque, NM · On-site

$18/hr

... and collections while observing safety protocols (proACTive). Accountabilities - Process and consolidate various chemicals, including bio-hazardous materials - Assist with loading and shipping ...

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All JobsCollections Associate JobsCollections Associate Jobs in Albuquerque, NM

Collections Associate information

See Albuquerque, NM salary details

$10

$20

$29

How much do collections associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for collections associate in Albuquerque, NM is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Albuquerque, NM?

The most popular types of Collections jobs in Albuquerque, NM are:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Albuquerque, NM as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,633 per year, or $20 per hour.

Accounts Receivable Clerk

MCKINLEY PAPER COMPANY MASTER

Albuquerque, NM

$17.25 - $22/hr

Full-time

Re-posted 20 days ago

Job description

SUMMARY:
The Accounts Receivable Clerk reviews customer accounts to ensure payments are on time, record account changes, and
resolve billing and payment errors. Secures revenue by verifying and posting receipts; resolving discrepancies.
This list of duties and responsibilities is not all- inclusive and may be expanded to include other duties and responsibilities, as
management may deem necessary from time to time.
Process customer payments in compliance with financial policies and procedures
Post Customer payments
Updates receivables by totaling unpaid invoices
Maintains all records including invoices, debits, and credits.

 Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions and
customers.
 Resolves collections by examining customer payment plans, payment history and credit line
 Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable
account; verifying totals and preparing reports
Accomplishes accounting and organization mission by completing related results as needed.

Knowledge of accounting principles and mathematics
Proven ability to calculate, post and manage accounting figures and financial records
Data entry skills along with a knack for numbers
Hands-on experience with spreadsheets and accounting software
Proficiency in English (Bilingual Spanish a plus)
Great communication skills both verbally and written

High degree of accuracy and attention to detail

EDUCATION/ EXPERIENCE:
High School Diploma or Equivalent (GED), plus 1-2 years accounts receivable experience. Must be proficient in MS Office Suite
(Word, Excel), Experience with Accounting Software
Preferred:
Associates Degree in Accounting, Experience SAP, Experience in a manufacturing environment.

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