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Collections Associate Jobs in Addison, TX (NOW HIRING)

Credit & Collections Specialist Mesquite, TX | Hybrid (3 Days In Office) | Full-Time About the ... Marcus Williams Benefit offerings available for our associates include medical, dental, vision ...

As a Collections Assistant, you'll be the go-to person managing our customer receivables. Here ... Associate degree or higher 2+ years of relevant work experience Familiarity with SAP or other ERP ...

Credit & Collections Specialist Mesquite, TX | Hybrid (3 Days In Office) | Full-Time About the ... Marcus Williams Benefit offerings available for our associates include medical, dental, vision ...

Job Description As a Collections Assistant, you'll be the go-to person managing our customer ... Associate degree or higher * 2+ years of relevant work experience * Familiarity with SAP or other ...

Associate degree or higher * 2+ years of relevant work experience * Familiarity with SAP or other ERP systems Preferred Qualifications: * Prior experience working directly with customers * You're a ...

The role will also help steward historical collections and institutional knowledge across Crow ... the Content Strategy Associate will contribute to brand storytelling, employee engagement ...

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Collections Associate information

See Addison, TX salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for collections associate in Addison, TX is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Addison, TX?

The most popular types of Collections jobs in Addison, TX are:

What cities near Addison, TX are hiring for Collections Associate jobs?

Cities near Addison, TX with the most Collections Associate job openings:

Centralized Collections Specialist

Highmark Residential, LLC

Addison, TX • On-site

$18 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Highmark Residential rating

9.0

Company rating: 9.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

7th of 254 rated facilities management


Job description

Overview
Why Highmark Residential?
Because every position is considered critical to Highmark's success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!
Purpose: Responsible for resident accounting functions. Reviews resident ledgers for accuracy. Performs audit functions on Rent Roll and portal app.
Highmark can supply the following to meet your needs:
  • Help you achieve your goals by continuous professional development and regular career progression sessions
  • Competitive pay for the market
  • Monthly bonus opportunities for all site associates
  • 30% associate rent discount
  • Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
  • Company-provided life insurance, short term and long term disability coverage
  • Flexible Spending accounts
  • 401(k) eligibility after 90 days, with 4% Highmark match
  • Professional Certification & Tuition reimbursement
  • Vacation, Sick and Personal Time off available to use after 90 days
  • 10 paid holidays
  • Paid parental leave

Responsibilities
What your day may entail, this is not inclusive:
  • Process move-ins and ensure accuracy of charges on the ledger as stated in lease agreements
  • Create late rent letters and work with on-site team for timely delivery per state requirements
  • Assist in eviction process and follow orderly and timely policies for local municipalities
  • Charging of applicable legal fees on resident ledgers as allowable by local municipalities
  • Tracking and reporting on potential Skips so that on-site members can verify the occupancy status of the unit
  • Tracking and adjusting payments settings on Non-Sufficient Fund Payments (NSF's)
  • Adjusting move-out dates in Yardi as lock-out dates are scheduled with the local Sheriff and/or courts
  • Prepare accounting records and reports, including month close
  • Process and verify move-out charges for Deposit Accountings and integration with rental collection company
  • Must always be courteous and helpful to residents in all correspondence
  • Assist with bad debt collections until no longer applicable
  • Perform reconciliation, research and troubleshoot discrepancies as related to the rent roll and accounts receivable

Qualifications
We're looking for you if you have the following qualifications:
  • Previous bookkeeping experience required
  • Extensive experience with Yardi, accounting processes and controls
  • Microsoft Office skills - Word, Teams, and Excel
  • Possess excellent writing and communication skills, including proper grammar and email etiquette in English
  • Basic understanding of accounting functions
  • Ability to coordinate activities and meet deadlines
  • Ability to collaborate with peers on training and support objectives

Physical Requirements:
  • Frequent writing, typing, using finger dexterity, receiving and giving verbal and written communication
  • Must have normal range of vision, hearing, and speech

#CORP
Req. ID: 2026-9781

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